Hotels With Spa in Western Province, Sri Lanka

Very nice hotel. Got to try city view and sea view. I had a minor inconvenience with the toilet door. Other than that amazing hotel. Will definitely come back.

Amazing hotel. Very good staff and service. They always greet you smiling. They upgraded us to Executive room for a small price. Fahad- thanks for all your help. Breakfast spread is amazing. Everything is worth trying.

Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu. Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened. It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.

I stayed here for two nights and found the experience to be average. The location is definitely the best part of this hotel—you can’t beat it for convenience. I had requested a birthday cake upon arrival, and the hotel did a good job of arranging that for me, which I appreciated. However, the rest of the stay was hit-or-miss. The cleanliness was only average, and the receptionist wasn't very attentive. It’s a fine place if you just need a central spot to sleep.

Booked a triple room, but when I arrived, they told me it wasn't available and gave me a twin room with an extra bed instead. The service was also incredibly slow; they only came to set up the room after I got really frustrated from chasing them multiple times. However, Trip.com was very responsive and helped resolve the issue quite smoothly in the end. The hotel's location is decent, within walking distance to Gallery Cafe and Barefoot, and right across from the ocean train. As for facilities, it's pretty much what you'd expect from a standard old four or five-star hotel.

I recently stayed at Vivanta Colombo Airport Gardens and had a mixed experience. The pool area is absolutely fabulous, offering a great place to relax. The food exceeded my expectations, with wonderful flavors and a good variety. The staff were notably attentive, contributing positively to the overall experience. However, the pricing felt a bit steep for what was offered, especially given the disappointing room view which was just overlooking buildings, contrary to the picturesque images advertised. Additionally, the terms and conditions were confusing and poorly written, potentially disadvantaging guests. A word of advice: skip the pricey airport shuttle service, which costs 4000 Sri Lankan rupees, and opt for an Uber or PickMe ride, which you can get for around 500 rupees.

We stayed at the hotel for one night before flying from Colombo to Russia. And it was the perfect choice! We were impressed with its friendliness, cleanliness, beautiful, cozy lounge areas, and spacious rooms! It's a great choice for a pre- or post-flight getaway! We were greeted from the very beginning upon arrival, our luggage was taken, and we were escorted to check-in. While we waited for our keys, we were given cold towels to cool down with and refreshments. It was the first time we'd encountered cold towels—just what we needed, as it was incredibly hot! We were upgraded to a Superior Room with a complimentary room view, which was very nice. Location: The hotel is 15 minutes from CMB International Airport. This is a definite plus, because the next morning we called a taxi and were at the airport in just 15 minutes. It's not on the ocean, but it's located next to a beautiful lagoon—the view is stunning! The ocean is an 8-12-minute drive away, and the same distance to a street with shops, cafes, and bars. Rooms: spacious, clean, with a wonderful balcony for the whole group! I'd call the shower a tropical downpour because of the incredible pressure! It has everything you need for comfort. A refrigerator is the only thing missing in the rooms. Amenities: The hotel has a pool, a restaurant, and a rooftop bar—everything you need. Food: We didn't include breakfast in our rooms because the Sasha food court was nearby, where you can eat for half the price. But we did have dinner on the day of our arrival at the restaurant, at tables on the shore of the lagoon—it was amazing! The view is like being in a fancy restaurant. The prices aren't exorbitant, but the quality of the food is average. The food is worse than in Viligama. The pizza tasted like it came straight from a ribbon, the steaks were a bit dry, and the seafood was a bit underwhelming. 😏 But we've already been spoiled by the good food in Weligama. Overall, the restaurant is perfect for a snack and cocktails with a great sunset view! The service: simply wonderful! Like a hotel in the Maldives)) They bring everything, help everyone, and don't even let you bring anything to the table yourself—they do everything for you. It was a real hit! Conclusion: this is a wonderful hotel for a getaway before or after a flight! A couple of days here is a great option.

酒店周圍沒有什麼餐廳商店，房間很大，衞生很好，但是不提供礦泉水衹有大桶裝水在樓道里麪供客人使用。

Cinnamon Lakeside is an upscale hotel resort in the heart of downtown Colombo From front desk service to spacious & well-maintained rooms to amazing amenities including a fully equipped gym (sauna & hammam) with an outdoor pool with view on the Beira lake, this property is a top choice for a comfortable stay in Sri Lankan capital. Highly recommended : Amazing service 👍 Beautiful and tasty room decoration👍 Amazing facilities for a « city resort » property 👍 Delicious breakfast 👍

I had an absolutely wonderful stay and felt truly taken care of from the moment I arrived until I left. Every request was handled with genuine care and professionalism, and the level of hospitality clearly shows that customer satisfaction comes first. A very special thank you to Mr Gajan from the Bell Service. He kindly accompanied me during check out and patiently waited with me for quite some time until my taxi arrived. His warmth, attentiveness and dedication made a lasting impression on me and truly represent outstanding service. The in room dining was also excellent and of very high quality. Unfortunately I caught a cold during my stay and could not explore everything, but I will definitely come back. A true five star experience. Highly recommended.