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Reviews/Trip Moments

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Reviews: Changchun Zoological And Botanical Park
Guest User2014-06-17
Overall, a great travel experience: The airport pick-up service was very thoughtful; we got on the car right after landing, and the driver was quite friendly. In Hong Kong, we stayed at the Grand Hyatt in Tsim Sha Tsui. The first room was very hot, probably due to a problem with the air conditioning, and I didn't sleep well all night. We asked to change rooms, and a male receptionist at the front desk looked quite unwell, which was rather unpleasant, but he eventually changed our room, so we decided not to make a fuss. The Hong Kong day trip went smoothly. Our local guide, Mr. Guo, was excellent; he arranged our Ocean Park visit perfectly, managing the time very well. Unfortunately, we didn't see the pandas there; they were sleeping. On our free day, we went to Lantau Island. We bought our Ngong Ping 360 cable car tickets on Ctrip, and picking them up at the attraction was very convenient. The Sands Hotel in Macau was very large and luxurious. Overall, the trip was satisfactory and to my liking. I also want to commend Ms. Feng from Ctrip's booking department. Due to my own negligence during booking, some unexpected situations arose, but thanks to Ms. Feng's patient handling, I was able to travel smoothly. I am very grateful to her.
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Reviews: 1-day tour to Changbai Mountain North Scenic Area + Heaven Lake on Changbai Mountain + Jin 1172 + Rafting [Pure Play + Semi Self-guided Tour]
Guest User2026-02-07
It snowed with grade 4 wind. Visibility is poor even at Erdaobaihe. Hence all activities at Changbaishan are closed. Out of 10 activities only the Rime rafting and 1172 event can be fulfilled. The travel agent couldn't find enough experienced driver for us. We had the replacement driver who knows almost nothing of the attractions. I am glad I asked for suggestions of other activities, the driver is helpful and pleasing, he contacted the travel agent and recommended a few other activities for us, such as the ATV ride in the snow forrest, flying ride to view the Changbaishan and others as well. Of all, we really enjoyed the Rime rafting, our favourite, and ATV ride. Thank you for the doing your best. We received the agreed refund as detailed in the itinerary through Trip.com. I feel that Changbaishan is better view in Spring or Summer. Winter stands lesser chance due to the weather. With >Grade 3 wind speed, the Heaven Lake is closed. Other activities nearby are worth the trip.

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