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Reviews/Trip Moments

Reviews: LOMBOK Three Gilis Snorkeling Tour by Private boat with Guide and Lunch
Guest User2026-02-15
The service was excellent. They picked us up from the pier, helped with our luggage, booked our hotel, and the food was very special. They even bought us food, played with the kids, and took photos for us while we were snorkeling.
Reviews: Fast Boat Ticket from Bali (Padangbai Harbour) to Gili and Lombok
Guest User2026-07-28
Booking through Trip was quick, simple, and easy. We paid for the voucher, they sent it, and everything was clear. However, the departure organization at the port was terrible. First, it was a quest to find the company's head office, because if you ask locals at the port, they'll start selling you their own tickets, so I had to search. Then, at the office, they charge another tax (30,000 rubles per person), issue a ticket, and another person identifies your suitcase with a ribbon according to the exit stop. You have to track down the stop yourself, though; no one tells you what it is. When they issue the ticket, they suggest you go to a nearby cafe to wait; they have drinks and snacks, and importantly, there's one shared restroom. Then, at the appointed time, you have to return to the office to go to the port with them to catch the boat. Hundreds of people with suitcases crowded under the canopy, the sun, of course, was mercilessly scorching, it was the peak, and of course the organization was so terrible that we stood like that for 40 minutes, then this whole crowd moved to the port, and there another 40 minutes of waiting.