Apartments in Queretaro, Mexico

Me gustaron las almohadas extra. La atención es muy empática y son amables, encanta y recomendaré para que visiten este hotel. En unos años más en esta ubicación será el centro de servicios de esta zona y extended Suites califica cómo uno de los mejores para estás fiestas decembrinas y visitas familiares

El personal trata de realizar su trabajo bien, al llegar para registrarnos nos dieron una habitación de nivel inferior a la que reserve, tuvimos que regresar a recepción para que la cambiaran, pero me dijeron que esperara 30 minutos. Como teníamos prisa solo nos cambiamos la ropa y nos fuimos. Al regresar ya nos habían asignado la otra habitación, pero había toallas, ni cobijas extras, cuando se reservó para 4 personas. Solicite las toallas y no habia, estaban secándose, la señorita de recepción muy atenta, disculpándose por los inconvenientes. Había cafetera, pero no café, solo vasos y agua. No regresamos nuevamente

設施比較新，乾淨整潔。

Hotel bien pero hacen cargos extraños después del check out, como decir que faltan toallas al final del hospedaje, fuimos 4 huéspedes y el hotel dejó 5 toallas, la quinta toalla nunca se usó y al final de la estancia hicieron un cargo argumentando que faltaba una toalla?, incómoda situación, no volvería a este hotel

The only downside is that occasionally the water and electricity are cut off

Me gustaron las almohadas extra. La atención es muy empática y son amables, encanta y recomendaré para que visiten este hotel. En unos años más en esta ubicación será el centro de servicios de esta zona y extended Suites califica cómo uno de los mejores para estás fiestas decembrinas y visitas familiares

El personal trata de realizar su trabajo bien, al llegar para registrarnos nos dieron una habitación de nivel inferior a la que reserve, tuvimos que regresar a recepción para que la cambiaran, pero me dijeron que esperara 30 minutos. Como teníamos prisa solo nos cambiamos la ropa y nos fuimos. Al regresar ya nos habían asignado la otra habitación, pero había toallas, ni cobijas extras, cuando se reservó para 4 personas. Solicite las toallas y no habia, estaban secándose, la señorita de recepción muy atenta, disculpándose por los inconvenientes. Había cafetera, pero no café, solo vasos y agua. No regresamos nuevamente

設施比較新，乾淨整潔。

Hotel bien pero hacen cargos extraños después del check out, como decir que faltan toallas al final del hospedaje, fuimos 4 huéspedes y el hotel dejó 5 toallas, la quinta toalla nunca se usó y al final de la estancia hicieron un cargo argumentando que faltaba una toalla?, incómoda situación, no volvería a este hotel

The only downside is that occasionally the water and electricity are cut off

When I booked everything seemed right. When we arrived by taxi we couldnot see any hotel. But we were at the right address. The driver told me that some properties were hidding the fact that they are actually a hotel to avoid paying taxes. The facade certainly looked like one of those. It is a painted wall with a solid gate and nothing else.Upon arriving there is this big patio and the building in the back. Staff seemed courteous. As we arrived early I asked to see the room and it was clean and unoccupied. Very small. The closet area was wasted with dishes for 4 people that could never fit to eat there, I asked the man who took us to the room to please take all those dishes away. On top of that there was a microwave over and a coffee maker on a top shelf. That was so ridiculous. We were in the construction industry nadhave designed several buildings. I looked at the situation and the space for clthing and suitcases was precisely where they so wrongly tried to make an eating area and a ktichenette. There was instead an upper rack with 4 hangers, that was the only area for your clothes and nothing for your suitcases. The hardware for the door is very modern with numbers to open. The floors and bathroom features are new and modern.The sink was outside of the bathroom and the bathroom had a shower and toilet. There were 2 beds and hardly any room around each bed. As a result we had no room to place an open suitcase. We had 2 and a carry-on as we were travelling for 2 planned months. I basically had one suitcase on the bed and the other one on the floor. But if I wanted to be on the other side of that bed I had to climb the bed. The view from the room was the roof of other properties. There were death plants in the planters in the exterior. I had to make many calls to make sure that was cancelled with a full refund except for the one night we spent there. When we arrived the staff was told not to let us in the room until pass 3:00 p.m. although the room was ready an unoccupied. We had arrived from Medellin Colombia, we were tired. One guest owned a small dog that kept of barking. That was definetely in the hotel. It does have an elevator thanks God. I did not have a chance to take pictures of the room because I was too busy buying a SIM card for my cell and making calls to demand a cancellation of the reservation and a full refund -with the exception on the one night- and looking for antoher hotel to stay.

El personal trata de realizar su trabajo bien, al llegar para registrarnos nos dieron una habitación de nivel inferior a la que reserve, tuvimos que regresar a recepción para que la cambiaran, pero me dijeron que esperara 30 minutos. Como teníamos prisa solo nos cambiamos la ropa y nos fuimos. Al regresar ya nos habían asignado la otra habitación, pero había toallas, ni cobijas extras, cuando se reservó para 4 personas. Solicite las toallas y no habia, estaban secándose, la señorita de recepción muy atenta, disculpándose por los inconvenientes. Había cafetera, pero no café, solo vasos y agua. No regresamos nuevamente

設施比較新，乾淨整潔。

Hotel bien pero hacen cargos extraños después del check out, como decir que faltan toallas al final del hospedaje, fuimos 4 huéspedes y el hotel dejó 5 toallas, la quinta toalla nunca se usó y al final de la estancia hicieron un cargo argumentando que faltaba una toalla?, incómoda situación, no volvería a este hotel

The only downside is that occasionally the water and electricity are cut off

When I booked everything seemed right. When we arrived by taxi we couldnot see any hotel. But we were at the right address. The driver told me that some properties were hidding the fact that they are actually a hotel to avoid paying taxes. The facade certainly looked like one of those. It is a painted wall with a solid gate and nothing else.Upon arriving there is this big patio and the building in the back. Staff seemed courteous. As we arrived early I asked to see the room and it was clean and unoccupied. Very small. The closet area was wasted with dishes for 4 people that could never fit to eat there, I asked the man who took us to the room to please take all those dishes away. On top of that there was a microwave over and a coffee maker on a top shelf. That was so ridiculous. We were in the construction industry nadhave designed several buildings. I looked at the situation and the space for clthing and suitcases was precisely where they so wrongly tried to make an eating area and a ktichenette. There was instead an upper rack with 4 hangers, that was the only area for your clothes and nothing for your suitcases. The hardware for the door is very modern with numbers to open. The floors and bathroom features are new and modern.The sink was outside of the bathroom and the bathroom had a shower and toilet. There were 2 beds and hardly any room around each bed. As a result we had no room to place an open suitcase. We had 2 and a carry-on as we were travelling for 2 planned months. I basically had one suitcase on the bed and the other one on the floor. But if I wanted to be on the other side of that bed I had to climb the bed. The view from the room was the roof of other properties. There were death plants in the planters in the exterior. I had to make many calls to make sure that was cancelled with a full refund except for the one night we spent there. When we arrived the staff was told not to let us in the room until pass 3:00 p.m. although the room was ready an unoccupied. We had arrived from Medellin Colombia, we were tired. One guest owned a small dog that kept of barking. That was definetely in the hotel. It does have an elevator thanks God. I did not have a chance to take pictures of the room because I was too busy buying a SIM card for my cell and making calls to demand a cancellation of the reservation and a full refund -with the exception on the one night- and looking for antoher hotel to stay.