Apartments in Johor, Malaysia

Positive Feedback 1. Location was superb, easy access to the mall. 2. Room is fully equipped with induction hob, microwave, fridge, kettle, dining plates, utensils, mugs, iron and iron board . 3. Room is spacious, bedroom, living room and dining room. Negative Feedback: 1. Staff at the counter should be trained with customer service. No greetings nor smile during check-in. 2. Toilet has very bad smell. The edge of the shower room is slimy, probably not cleaned properly. 3 Deodorants were supplied in both the toilet as well as the bedroom but unfortunately all of them were empty (see pictures) 5. Toilet ventilation vent is dusty and drop of dusts occasionally fell onto us or the wash basin. 6. The iron provided isn’t safe for use as wires are exposed which is a SAFETY HAZARD (see picture). Someone might get electrocuted. 7. TV was provided but no ‘Live TV’ available as it always showed ‘No Signal’ (see picture). 8. ‘House Rules’ indicate ‘No eating and drinking in the room’ but the room is fully equipped with the dining cutleries/utensils and cooking equipment (see picture). So, is eating and drinking allowed? 9. In the bedroom, there is this thing hanging directly above the bed. Not sure what it is but, to me, it’s of no use. We will definitely stay here again because of the location and the spacious room. If the negative feedback can be addressed, it would be a bonus.

Everyone was great. They were also communicative and easy to get instructions from. Just some feedback on the water heater, it is so hard to control the heater cause it can be boiling hot and it’s too difficult to shower the kids with the unpredictable shower. They can’t shower with cold water cause of eczema thus we needed the heater. The slide could also be dangerous cause of the steepness and it leads you to the wall, maybe a soft landing against the wall and floor would help ease the anxiety of kids playing around the slide. Other than that, it was great.thank you so muc

Great location and very convenient for getting around. The customer service team was responsive and helpful whenever I had questions. The only area that could be improved is the hygiene and cleanliness, which could be better. Overall, I had a pleasant stay and would consider staying here again.

Beautifullllll house with Good equipment and facilities and amenities. Loveeee the design. Good security hence a handful of check in steps but also reassures us that it’s safe especially for my husband who is worried about his car.  Owner extended checkout time to 12 pm for us out of goodwill. Very accommodating. Just the aircon maybe need servicing because not cold enough even at 16 degrees. The door is pretty difficult to unlock, need some pull/push of the door. Otherwise, beautifullllllll house, comfortable stay and memorable one.

The location is a short walk from rnf mall however if you have elderly, it may not be convenient as you need to cross the road on 1st day to check in. Saw the overhead bridge but the guard said need access card first. Since we hadn't got access card, need to walk across and along a stretch of road to reach the block. After that, we took grab all the time as elderly may not be able to walk too long and on slopes. Condo was nice, but rubbish area may need to be more clean. We could smell it along the corridor. The door chain lock was spoilt. 2 doors at front entrance, inside the unit was quite clean and meet our needs. Can do light cooking saw pan. Microwave, kettle and cutlery etc. Rooms were quite clean but toilets had some smell, brought toilet spray. Mosquitoes are common, pls bring insect repellent too even in unit. Every room has aircon so it's OK. Living room is nice with nice view from balcony seeing the sea and boats! Overall gd experience but don't expect it to be like hotel. It's Airbnb. Swimming was noisy with kids, gym was busy too. We didn't swim or use gym but we walked around on viewing deck to watch boats.

The unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook. The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm. Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.

The apartment was absolutely amazing! My kids loved the Capybara themed apartment and had so much fun with the built-in slide and climbing wall. Instead of the usual TV, we had a projector which created a cosy, cinema-like experience for our movie night. Host was prompt to reach out before check-in, and the check-in guide was helpful and super easy to follow. The apartment was clean, comfortable, and well-equipped with everything we needed for our short stay. Although the location was slightly further out from popular shopping areas, Sunway Big Box Retail Park was conveniently located just across our apartment and had a decent selection of shops and dining options. LEGOLAND Malaysia Resort was also less than a 10-minute drive away, which was perfect. My family enjoyed the stay so much that they have already requested to try the other themed apartment on our next visit! Thank you for such a comfortable stay. We would definitely return!

The place is spacious with 3 double beds. The location is unbeatable with eateries surrounding it. There is a fridge and dining table.. However, when I had trouble unlocking the gate, my calls to the management went unanswered. My messages were replied by ai. Repetitive, polite messages that did nothing to help us. In the end, the security officer of the building helped us. Many thanks to him! He saved our day! The ac in the master bedroom wasn't working. We ended up not sleeping in the master bedroom. We booked level 15 and got level 12 instead. Management kept insisting level 12 was booked under my name even though i have provided the screenshot of my booking showing level 15. No hand-wash was provided as well. All in, if I were to turn a blind eye to the above, I might book again. I love its location, affordable price and space. The view from the 12th floor is pretty too.

Nothing great other than view. Service request is attended by AI on what's app. There are ants crawling on dining table. Heater capacity is insufficient to fill a tub for hot bath. The hotel is called jacuzzi suites but jacuzzi does not work. Security staff are helpful. Convenience store on 2nd floor is well stocked.

Here’s a polished and balanced review that highlights both the positives and areas for improvement: Our family of three generations stayed in Unit #18-11 for 3D2N, and overall, it was a pleasant experience. The unit itself was impressive, clean, and thoughtfully designed. The minimalist style created a cozy and welcoming atmosphere. We appreciated the attention to detail, such as the dining table being neatly set with cups, plates, and cutlery. The kitchen was well-equipped with a water filtration system, microwave oven, kettle, and induction cooker, making meal preparation convenient. The living room was spacious and comfortable, featuring cozy sofas, additional seating, and a 55-inch TV with Netflix access. It was more than adequate for a large family gathering. We were also pleasantly surprised to find a selection of board games available for guests, which added to the family-friendly environment. There were, however, a few areas that could be improved. Most of the air-conditioning remote controls did not have batteries installed, with only one functioning remote available. We eventually had to transfer batteries from the TV remote control for use elsewhere, and spare batteries were limited. The master bathroom was particularly impressive, with a spacious layout, separate shower cubicle, and bathtub. The bathrooms were clean, inviting, and stocked with a large bottle of 2-in-1 shampoo and conditioner. However, no body wash was provided. Additionally, the shower floors in both bathrooms became quite slippery when wet, and despite our request for additional bathroom floor towels or anti-slip mats due to the presence of both elderly family members and young children, only a limited number were available. A washing machine was available in the service yard, although it appeared rather dusty and no laundry detergent was provided. One unusual observation was that some doors occasionally opened by themselves without any apparent reason, which was a little unsettling at times. While the accommodation itself was enjoyable, our experience with the managing agent was less satisfactory. During a previous stay at Mosaic, the agent had been proactive, responsive, and patient, providing comprehensive information well in advance, including directions and Wi-Fi details. In contrast, for this stay, communication was minimal and the necessary check-in information was only provided shortly after midnight on the day of check-in. Earlier and more proactive communication would have greatly improved the guest experience and reduced unnecessary uncertainty before arrival. Overall, the unit itself is comfortable, well-maintained, and suitable for large family stays. With a few improvements to amenities and communication, the experience could be even better.