I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
Brilliant clean hotel , breakfast was nice the only problem we had was the swimming pool was out of use
And that was the downfall as was looking forward to relax in the pool
The area around the hotel is almost deserted, and shopping is not very convenient. But the service is still good. There is also a restaurant in the hotel that is open until eleven o'clock in the evening. The room is clean, but it is very inconvenient without a car.
Very Good Hotel on a Brilliant location. Friendly and Helpful staff members. The food was very good especially the Breakfast.
I would recommend this Hotel to everyone.
It was a very very pleasant day. All of the staff is very courteous and they look after their guest so well, especially at the front desk, miss bharti sharma and ms jaswinder. Restaurant staff was also very courteous. They took care of the guest so well in the breakfast time.
My trip was pleasant with PRK IN . Good location Near airport polite staff . Breakfast was excellent mind blowing. It was my second trip in this Hotel. I will come back again .
The room was spacious and clean. The location was excellent, offering great convenience. It was close to shopping areas and had easy access to food options. The breakfast was excellent, and the dining area was large. The staff were friendly and helpful.
The sound insulation effect is not good. Someone in the night next party opened the party and the hotel staff repeatedly stressed that it still failed to effectively persuade it.
Amazing
61 reviews
9.4/10
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9.7/10
Amazing
SSinitaChopraOur stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional.
A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived.
The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient.
An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
AAditya SabharwalSagar at the reception and Parmeshwar the restaurant ***ager were very hospitable and courteous.. the trip overall was a good experience
GGuest UserITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.
VVk ravendara kumaraI would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
GGuest UserConveniently located at 20 mins drive from chandigarh airport. Rooms and services were excellent. Staff was very co-operative. Buffet spread was very good. Hotel interiors and amenities were fabulous.
NNSPNKThe hotel is located in a strategic location. I had a late night check-in and it was a bit unwelcoming since the concierge were chilling on the couch until I had to call onto them. I also called for the concierge twice to assist me with baggages but no one answered the phone for 4-5 times, and when answered no one actually came to assist me until I walked down and informed them again. Rooms a bit old but overall okay.
アアイティI think Cospa is a good hotel in Amritsal. I think it is a convenient location as it arrives from the airport in about 20 minutes by Uber. The room was comfortable without any problems. Near the hotel is a liquor shop selling ”sake” and a pub called The Beer Story, which may be good for sake-loving travelers. The area where the hotel is located is not so chaotic compared to the area around Amritsar Station, so I think it is a safe and secure location overall. I wanted to see an event of changing guards on the Wagaborder on the Pakistan border, so I asked for a private tour (transfer by round-trip private car) for 3500 rupees. A driver with a Best Western badge came to the lobby on time. On the border, he was waiting in the parking lot for about an hour during the 2 ceremony and came back safely.
KKevin GurbaniMy 1st time in Amritsar and had a wonderful time at holiday inn hotel,the staff of the hotel was top notch and made me feel very comfortable and welcoming thanks to neeraj at the reception ..the rooms were huge and got upgraded to the deluxe room..special thanks to mr Raghav Sharma(Duty Manager)who went out of his way to make sure i was comfortable and also to Jaykrishna ,kanta, sohan at the resto who attended to all my needs very well..and for the help desk ppl all were very well…will definitely come back to Amritsar and will always stay at Holiday Inn..i would highly recommend this hotel to everyone..and also this hotel should for sure get a 5 star rating⭐️⭐️⭐️⭐️⭐️(Kevin Gurbani-Jakarta Indonesia)
GGuest User“Mostly great stay at [Hotel Name]. The location was ideal—walking distance to restaurants and attractions. Room was clean and modern, bed very comfortable, and the shower had excellent pressure. Staff was polite and responsive. Breakfast was decent with good variety. Only downside: Wi-Fi was a bit slow in the evenings, and the hallway noise was noticeable. Still, highly recommend for the price and convenience. Would stay again with earplugs!”
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