Hotels With Bar in Saint James, Jamaica

There was no one there to pick us up from the airport even though I called the day before and was told to send a WhatsApp message when we arrived at Sangster Airport and waited at Column A, but no one came. We even tried to contact the hotel, but could not get through. In the end we had to make our own way to the hotel from the airport after 8.30pm at night. This is unacceptable. The room we had was near the top and there was no lift. There were plenty of stairs which was not acceptable as are both in our late 60s. If I had known this was the case, I would have not booked this hotel. The staff were nice, but the hotel needs a re-vamp.

Everything was more than we expected Staff was very friendly and approachable and was willing to accommodate everything we asked of them. The breakfast was amazing with very good choices. All in all, it was an excellent stay. I will definitely return

This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments

The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings. Staff were very friendly especially Mrs Beverly. She was amazing!

Repeated guest at this hotel. The hotel is spectacular. The food is amazing. Cooked with Love. The amenities is superb, nightly entertainment top tier. There is something to do every day. The environment is clean and their commitment to an eco friendly environment is unmatched. I would definitely recommend this hotel as a preferred choice. Wait! did i mention the service, it’s like the staffs are handpicked. Courtesy, professionalism, politeness and warmth is just simply top tier. Shout out to Tashana Reservation agent. Big up yourself for an exceptional service. Big up all the staff there. Great team. Love it there.

Good service, good food and beautiful beach. We will definitely come back to this resort.

The environment was good. On the first day of arrival, the front desk said that there was an event to celebrate the tenth anniversary of the hotel, which must be attended by the family. We repeatedly asked whether consumption was needed and the answer was not needed, but it did not say what the event was. We will meet at the hotel lobby at 7:45 the next morning. When we put our passports in the room, we said that we would not participate anymore. The hotel did not agree, and then took us to the model room, which was their event. Let us do membership. A total of $ 13,900. We refused. In this regard, I have no good impression on this hotel! It is very friendly to the US and Canadian passports, and to the Chinese passport. If you want to go to Caribbean countries for vacation, Cuba is better.