2nd time here. It’s our quick escape when we want to celebrate a milestone sa family namin. Conveniently located sa heart of Angeles City. Literal na staycation kasi we don’t need to go out to eat dinner meron room service. Kaya we ordered our food sa Cactus Smokehouse and Fortune HK Seafood Resto. Plus meron pang promo na buy 1 drink and get one free sa cafe sebastian nila. Gusto ko yung iced matcha latte there. Free buffet breakfast is decent for the price. Meron lang lang food choices dun na hindi pasok sa panlasa ko that time. Lahat ng staff dun are welcoming.
This is a pretty good hotel. Overall the staff are helpful and will do their best to assist you. The rooms are nice and have decent windows and have good air conditioning and even have mini fridges and tv with some movie channels. The location is also good as it’s near the SM Mall. It’s also quiet and can get a good night rest there. The free breakfast is also ok if very basic. They also have free water in the restaurant and front desk. You can easily charge all your devices as the key and room card are separate.
We stayed overnight for a fun run event and it was conveniently located near Clark Parade Grounds. Apart from its accessibility to other establishments, we loved how accommodating their staffs were as well as the good quality of food that they served during the breakfast buffet.
Only negative impression was with the breakfast buffet.
Got free parking, but it's just hidden. If you have a car, it's a great place to stay. However, for backpackers on the go, it might not be the best option. The front desk staff are friendly, and the rooms were fantastically clean. My only negative impression was with the breakfast buffet. Since we came up at 9:30 onwards, the buffet line wasn't refilled, mentioning that we came up late. I understand that for two people, there's no need to refill, but at least offer food that's sufficient for two people, as we also paid for the full package. The coffee wasn't hot, and the creamer just floated on it. Good thing there was an à la minute egg counter.
The staff were very kind and helpful. One of the receptionists even spoke a little Japanese. It's super convenient having a convenience store right nearby. Plus, a shopping mall is just a quick taxi ride away, which is great. The restaurant has a lovely atmosphere with a pool, and the food is delicious. The room felt a bit old, but I guess that's typical for Asia. After a couple of nights, I got used to it. I felt completely safe and comfortable during my stay. Thank you!
The location is very convenient to the event that we are going to participate in. Very close to our favourite korean restaurant (Seoul), and Ayala Harbour Point. The hotel facilities are good and clean, there is an infinity pool at the roof deck and fitness centre at the 4th level. As for the room, this is one of the hotels we checked in that we feel relaxed, we have 2 double size beds, balcony overlooking the city and subic sea side, spacious T&B and living space wherein we manage to do our warm-up prior to the event. All the staff are very polite and hospitable. They have a restaurant we haven't tried since we preferred to eat in Seoul Resto, opposite of the street is the Royal Duty Free where you can buy other stuff that you might need during your stay.
Great service. Parking was kind of far. The pool was were nice and the beach was nice. The food was expensive and not really that great. There's a little restaurant on the beach. Adjacent to the hotel that has very good food. Very reasonable there's a lot of interesting stuff around there. Nightlife singers. It's interesting place walk around
The hotel's location is excellent. After shopping at SM Mall, you can easily go back to rest and drop off your purchases. Dining is also very convenient, and massages are readily available within the mall, or you can even get in-room service. Overall, it's pretty good, though the room is a bit small.
A significant drawback is the extremely poor soundproofing. The issue isn't noise from other guests, but rather the heavy traffic outside at night. So, I highly, highly recommend bringing earplugs; they'll make a huge difference.
I have been a regular customer for the past 2 years and I like the staffs and my stays in this hotel. Very friendly and always see to my needs cos I m a very regular customer and i stay here every 3 months during my visit so most of the old staffs knows me. One thing I notice recently is that during house keeping not all essentials items like packet coffee & tea, bottled water and shower liquid are not refilled. Hope there’s a check list during house keeping. Anyway Surestay hotel is always a sure stay for me. Thank you.
Very Good
205 reviews
8.7/10
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7.1/10
its nice place to visit for family but some area is so creepy at night, and they said the monkey steal stuff at night
hotel location is great....near historical plaza and church and within the heart of the city. had an issue with the room of our kids but the staff were accommodating and assisted us until issue was resolved. Overall, a great stay.
The place is a 5-6 min Tuktuk ride to Sabang.it’s a nice budget hotel that still has some comfort. The AC units work well and the breakfast is delicious. Very friendly staff as well.
I’ve been to many big hotels, but this hotel really amazed me. The hallways are extremely spacious, and all the walkways from outside the elevator are carpeted. When you enter the room, it’s very large room even has a couch inside. The bed is very comfortable, and the bathroom is also big and very clean. My child really enjoyed our stay because we saw a kids area to play when we were going to eat breakfast. The food was delicious, with several kinds of dishes and fresh fruit. I truly recommend this hotel.
JJulia031089We stayed at this hotel to be closer to the jumping off point for the Mount Pinatubo hike. For this price it’s quite nice I guess, at least it was clean and the food was surprisingly awesome!! We had dinner there and were really impressed. But I didn’t get a good sleep in the room, it was too noisy outside, by the pool. Other hotel guests had fun drinking and enjoying themselves. At around 2 am I went down and asked the guy at the reception to take care of the noise since it was IMPOSSIBLE to sleep. Also, the room smelt like old cigarettes’ smoke. Plus, the aircon would turn off every few minutes, so we had to get up and turn it on again. It was a torture for me to sleep there. The hotel is right beside the main road, so we could hear all the cars and bikes passing by.
We would come back for the food, but never to stay overnight
The place is elegant and very cozy. The room are so clean. They're very strict to their policy which is good. Very nice location which is near at business centers, malls or shopping centers, schools, restaurants, and hospitals.
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