Overall it was wonderful meeting people like Moataz Mersal - he was always very quick in welcoming my wife n I to the Nakheel restaurant. Great food great service - thumbs up! Then there was Raghad (guest services) who gave timely and sound advice to my wife regarding safety n metro directions to National Museum etc. Need to mention Montaser n Ahmed as well! Such attentive staff at the bar & gym! 👍
On the other hand, the housekeeping team needs re-training. Everyday (for four days three nights) they forgot to replenish items in the room! We had to keep calling them! 👎
Best experience ever. The service was great, the staff were friendly and very helpful. The room was big and most importantly clean. I really enjoyed my stay and 100% I'm coming back.
It's an older hotel, but it was renovated last year. The lobby and rooms are freshly updated, though the rooms are on the smaller side due to the original old design and layout. Breakfast is pretty good and offers a good variety, and the service is decent too.
The hotel boasts an excellent location right in the heart of Riyadh. The rooms are well-equipped, though the beds in the twin room are a bit small, just enough for an adult who is 1.8m tall. It seems most twin rooms in Riyadh hotels have beds this size. There's a large Lulu supermarket just a 5-minute walk behind the hotel, which is super convenient for daily necessities.
SuiteSistina Suites isn't just a hotel; it's a perfectly situated, intensely private Roman hideaway. If you're looking for an experience that blends the energy of the Eternal City with the ultimate in personal luxury, look no further. This hotel earns every one of its five stars, primarily for its dual promise of prime location and unparalleled in-room indulgence.
As a result of a big delay in one of our flights, we missed the connecting flight, so we booked the Radisson near the airport for the night. We arrived at the hotel half an hour after we booked on trip.com. It was late and we were exhausted after the flight delay. The hotel couldn’t find our booking. I don’t know if it’s trip.com’s problem or the hotel’s but I suspect it’s the latter’s. It took us more than half an hour arguing with the hotel that we have a confirmed booking that has been prepaid. It was frustrating as it was nearly midnight. We were very disappointed with the reception. Luckily the room was ok.
The room is big enough and clean, the service attitude is very good, and there are many varieties of breakfast, but it is a pity that it does not suit the taste of Chinese people. It is convenient to eat around, so it is generally good.
The hotel is beautiful and new, unfortunately, I had to ask for coffee because it's Mo in the room, and the day Gt needed a volley to get it in the electricity 🙃 The swimming pool is closed and not yet equipped.
In general, excellent.
The hotel is quite nice, very close to the Marriott. It's on the side of the road, so it's a little noisy, probably because the soundproofing isn't great. Otherwise, overall the hotel is okay.
Very Good
17 reviews
8.3/10
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9,6/10
Amazing
GGuest UserDuring our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine.
KKeswickWe loved our three nights at this hotel. The location is unbeatable, just down the hill from the Alhambra (so a fairly easy walk to the entrance gate) but on a quiet side street. Good restaurants, tapas bars and heladerias are within easy walking distance! Front desk service was absolutely five star - we relied on a very helpful, English-speaking manager to recommend restaurants, book flamencos, arrange taxis, etc. The hotel isn't fancy, but it's very comfortable and cozy, with a lovely rooftop bar where you can enjoy afternoon tea or wine. Highly recommended!
AAnwar AOverall it was wonderful meeting people like Moataz Mersal - he was always very quick in welcoming my wife n I to the Nakheel restaurant. Great food great service - thumbs up! Then there was Raghad (guest services) who gave timely and sound advice to my wife regarding safety n metro directions to National Museum etc. Need to mention Montaser n Ahmed as well! Such attentive staff at the bar & gym! 👍
On the other hand, the housekeeping team needs re-training. Everyday (for four days three nights) they forgot to replenish items in the room! We had to keep calling them! 👎
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