The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
Путешествовали с друзьями, отличный отель с алкоголем в лобби (пусть и дороговатый), есть бассейн. Из минусов могу отметить, что постоянно размагничивались ключи, и дали номера с двухспальными кроватями, хотя бронировали две односпальные
Not up to the five-star standard, the bed in the double room is small and the pool is also. Breakfast is very general, and it is not comparable to hotels in Istanbul.
This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
Very bad, not very recommended. The sanitation is average, the shower room for bathing is broken, and there is no air conditioning. The buffet breakfast is just fine, not suitable for Asian tastes. Seriously not recommended
Все было прекрасно, главный плюс этого отеля, что в лобби баре наливают алкоголь, что редкость для этого региона
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37 reviews
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GGuest UserThis hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
CCynthia991The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
GGuest UserПутешествовали с друзьями, отличный отель с алкоголем в лобби (пусть и дороговатый), есть бассейн. Из минусов могу отметить, что постоянно размагничивались ключи, и дали номера с двухспальными кроватями, хотя бронировали две односпальные
马马小团团Not up to the five-star standard, the bed in the double room is small and the pool is also. Breakfast is very general, and it is not comparable to hotels in Istanbul.
安安德鲁智深Very bad, not very recommended. The sanitation is average, the shower room for bathing is broken, and there is no air conditioning. The buffet breakfast is just fine, not suitable for Asian tastes. Seriously not recommended
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