Posted on Jul 31, 2026|Standard Triple Room
Lilly dexiaoshijieThe hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views!
However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities!
Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night.
If you plan to stay a month from now, I would still recommend it!
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Price per night from:PKR 16,875
Posted on Aug 12, 2026|Standard Twin Room
Simone Ch.The two guys at the front desk are very kind and attentive to every need. The rooms are brand new and equipped with every comfort. I felt at home, even if only for one night. If I ever return to Khiva, I will definitely choose this place again.
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Price per night from:PKR 20,969
Posted on May 12, 2026
JaniceChioThe location is excellent, just on the edge of the city wall, the attractions are within a foot of 1-2, but this ancient city is really small, it seems that it is very convenient to live there. The net red restaurant Terrassa Cafe & Restaurant only takes 2 minutes to walk. This restaurant is delicious and recommended. Breakfast is rich, it is the kind of one per person, I can't finish it alone. I originally came to watch the sunset on the roof, but it rained on the day I lived, but it was a pity. The counter staff is good and recommended.
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Price per night from:PKR 13,194
Posted on Nov 9, 2025
Guest User
The hotel is located inside Ichan Qal’a. It is new, modern, and very comfortable. The breakfast is good, and the hotel offers beautiful views. It also features a rooftop terrace where guests can relax and enjoy the scenery.
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Price per night from:PKR 16,668
Posted on Jan 31, 2026
Guest User
It's right next to the main entrance of Khiva Old Town, which is super convenient. The shower and air conditioning facilities are quite modern, and the rooms are very clean. The courtyard is charming, and the staff are all very nice. Highly recommended!
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Price per night from:PKR 21,673
Posted on Jun 8, 2025
Shisu
good location near North gate which is easily access. Room is very comforatble and everything is there.
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Price per night from:PKR 23,368
Posted on Sep 8, 2026|Standard Double Room
Guest UserThe hotel is located in the center of Ichankara, so you can always go back to your room and take a break during sightseeing.
Also, the building was renovated and made by Medrese, so the exterior and interior are very fashionable and nice.
It is run by family and the level of service is not good, but it is very kind and at home.
I want to use it again next time I come to Hiva.
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Price per night from:PKR 7,528
Posted on May 3, 2026
ほいあんThe friendly guy at the front desk told me the view from the 3rd-floor balcony was great. The sunset over the city walls and the sunrise from the opposite side were incredibly beautiful, and people walking along the nearby walls were looking at me with envious eyes. The room was clean, and it was only about a 5-minute walk to the main square of Ichan Kala, so there were no problems at all.
Also, I recommend taking photos of Ichan Kala at sunset. The illumination and deep blue are very beautiful. Be sure to check it out before dinner.
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Price per night from:PKR 14,972