Posted on May 18, 2026
Guest UserOnline in person registration should be illegal lmao, what are humans for then?
I agree with Pre online checking but in person online checking is kinda dumb.
Also want to mention that you guys send too much emails, especially annoying when its not translated into the traveler language.
Appart from that it was clean, simple but nice hotel.
I would recommend it, good value!
Lacks better luminosity in the bathroom. Toilets and sink area are too dark.
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Price per night from:SAR 368
Posted on Dec 27, 2024
CathyyC.
I love this hotel a lot. it’s a small family owned one but very neat and tidy, breakfast tastes so good and the staff are all very nice. it’s around just 5 minutes walk to central train station which makes it so much easier for us after long whole day trips. It definitely worth staying!
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Price per night from:SAR 600
Posted on Feb 3, 2026
Guest UserThe room is a bit packed as the bed is super big. Having said that, the room is nicely designed and decorated. Free mini-bar with daily refill is rarely found in hotels in Europe.
The buffet breakfast is absolutely the highlight. The omelette is crispy outside and molten inside, preserving the freshness and original flavours of all ingredients. Must try!
All hotel staffs are polite and helpful.
In terms of location, whether or not it is convenience, it depends. It is in the middle of Salzburg central station and the old town, going to either location is about 12 minutes walk. Salzburg down town is not big anyway. Everything is in walking distance.
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Price per night from:SAR 1,029
Posted on Jun 10, 2026
Grace Li888
Arte is conveniently located near the Central Station, making it easy to walk over with luggage. I chose this hotel because the room was spacious enough to open two large suitcases or more. The front desk staff were also very polite. We accidentally broke a coffee cup and saucer, but when we informed the front desk, they didn't charge us. All the mini-bar drinks are complimentary, and there's a coffee machine – highly recommended! The only downside is that the bathroom doesn't have a door, but since we're a couple, it wasn't an issue. If you're staying with friends and that bothers you, you might want to skip this place.
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Price per night from:SAR 534
Posted on Apr 9, 2026
Guest User
This stay was fantastic! I'll definitely come back if I have the chance. The staff were friendly and enthusiastic, and the environment was clean and comfortable, making me feel right at home. The breakfast was also rich and varied, with every bite a delightful surprise. I truly recommend it to friends and family.
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Price per night from:SAR 714
Posted on Feb 3, 2026
Travelshorts
I am stayed at Hotel Mercure Salzburg City for two nights during my time in Salzburg, and it turned out to be an excellent base for exploring the city. What made the stay even better was being upgraded for free to a premium room, which included a complimentary mini bar — a very welcome perk after a day of sightseeing.
The premium room was spacious, clean and modern, with a comfortable bed, good lighting and plenty of storage space. The free mini bar was a nice extra touch, allowing me to relax in the evening without needing to head back out for drinks. The hotel felt quiet and well-run, which made it easy to rest, even though it’s located in a busy and well-connected part of the city.
Location is one of the hotel’s strongest points. It is less than a 10-minute walk from Salzburg’s main train station, which is ideal if you’re arriving by rail or planning day trips to places like Hallstatt or Vienna. It’s also around a 15-minute walk to the centre of the Old Town, meaning you can reach Salzburg’s most famous sights — such as the Cathedral, Mozart’s birthplace and the Hohensalzburg Fortress — without needing public transport.
Airport access is also extremely straightforward. Bus number 2 from Salzburg Airport stops just a minute’s walk from the hotel, making transfers simple, quick and inexpensive. This is particularly helpful if you have luggage or an early flight.
I would recommend Hotel Mercure Salzburg City to anyone looking for a comfortable, well-located hotel that balances convenience with good value. It’s not overly luxurious, but it offers everything you need for a smooth and enjoyable stay in Salzburg, making it a smart choice for both short city breaks and longer trips.
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Price per night from:SAR 554
Posted on May 24, 2026
Guest UserThe hotel is a 25-minute bus ride from the city center, but they provide free public transport tickets, and the bus stop is right outside, which is quite convenient. You can also store your luggage for free, and there are restaurants nearby.
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Price per night from:SAR 403
Posted on May 27, 2026
༄༊࿆jirongོྂཾ࿆࿐Extremely close to the OBB train station and right next to a major bus hub, making it super convenient to get to all the attractions by bus or even on foot. The front desk staff proactively offered a free transport card during check-in, which was a nice touch! 👍 The hotel's decor is unique, and breakfast was good. Highly recommend staying here.
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Price per night from:SAR 553
Posted on Jan 15, 2026
Guest UserThe room itself was very spacious and generally comfortable, so in terms of physical space and basic facilities, the experience was acceptable. However, several service-related details significantly affected my overall impression.
First, this was the first hotel I stayed at in Europe that does not offer complimentary luggage storage, which was very inconvenient, especially for travelers arriving early or leaving later in the day.
More importantly, there was a serious issue regarding privacy and housekeeping procedures. In most hotels, rooms are cleaned only when guests place a “please clean” sign on the door or explicitly request housekeeping. In this hotel, staff went door to door knocking, and when there was no response, they entered the room directly. This felt intrusive and disrespectful of guest privacy, and it was quite uncomfortable. It also seems inefficient and unnecessary for the staff themselves.
While the room size and general comfort were fine, these service and management details were disappointing and do not meet the expectations of a hotel at this level. With better respect for guest privacy and clearer housekeeping protocols, the experience could be greatly improved.
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Price per night from:SAR 669
Posted on Jun 1, 2026
Guest UserOverall, it was okay. There's a fridge and a kettle. The mattress was on the firmer side, which I prefer, and it was the most comfortable mattress I've slept on while traveling. However, I strongly recommend replacing the old pillow inserts; the filling has turned into clumps of cotton, and I had to fold a bath towel to put on top of the pillow just to make it usable. I had to specifically ask the front desk for the Salzburg tourist transport card; they didn't offer it proactively. The sink stopper needs to be pulled out to drain the water, and I'm not sure if it needs repair or if it's a unique design. There was a brown hair hidden deep inside the two-in-one shampoo and body wash bottle, which I only noticed after the first use. It would pop out when pressing the bottle and then retract after a while. At first, I thought it was just shower gel clinging to the nozzle, but then I clearly saw the hair follicle at the root. On the second day, I decided not to use the body wash at all.
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Price per night from:SAR 580