When I entered the room, I had a bit struggle to find the lights. It’s not a common 4 star hotel where I just need to insert the key card and everthing is on. The pool area is perfect for afternoon cocktails. Elevator was fast. The hotel is within walking distance to shoping center. I think this hotel is decent for short stay in Sao Jose.
Hotel well located, we had an unforeseen with the collection being made twice, unfortunately there was an error that passed through 3 hotel attendants, then it was solved through a payment transfer, so at this point everything was solved.
The pool area, despite reporting being covered and heated, heating is minimal, leaves it from ice to less ice, unfortunately the cover is well damaged, has several holes on the roof, during our visit, they ended raining and there are pinks across the pool area, which is almost impossible to use.
The hotel is very good, the facilities are complete, opposite the big shopping mall, shopping and dining are convenient, the hotel breakfast is also very rich, the service attitude is also very good, suitable for business trips and travel.
If you arrive at the hotel at 5am, you need to pay a day's fee, which is charged according to the official price, which is more expensive than Ctrip. There are few hot dishes for breakfast, only ham, bread, fruit salad, etc., with more freshly squeezed juice and fried eggs. You can choose to have lunch at the hotel, or take the shuttle bus to Terminal 2 to eat. There are all kinds of food and it is not expensive. Except for the two-hour gap during the noon period, the shuttle bus departs almost every half an hour, arriving at Terminal 2 in 8 minutes and Terminal 3 in 2-3 minutes. It is also easy to find the shuttle bus after getting off the plane, and you can also ask the service staff. If you often need to transfer in Sao Paulo on business trips, you can choose this hotel, which is convenient, hygienic, and soundproof.
I liked the hotel and the location.
Check-in was a little slow, but the stay was worth it.
The room makes excellent use of space, but the ladder on the air bed in the 3-person room hurts your feet a little. They also provided a blanket for the air bed, which is terrible for those with rhinitis.
I missed having an exhaust fan in the bathroom and possibly a screen so we could change in more privacy after showering.
The shower is by far the highlight. Really really good.
I loved the pool in the lobby.
As for the fitted sheet, I found the texture a bit strange, reminiscent of something a bit plasticky, and the pillow a little high for me, but I think that's more up to each person and not the experience in general, which was great.
I was only more bothered because I couldn't book breakfast through the app and it said there that I could pay R$30 per person separately for breakfast at the reception and they presented me with a price of R$40.
Sinto falta de um restaurante mais profissional, com atendimento direcionado, principalmente no jantar.
O espaço é amplo e muito bonito, faltando apenas pequenos ajustes. Seria mais agradável para permanecer mais tempo, gerando receita contínua pro hotel.
I think the accommodation is great, but the last time I was in trouble with the payment because I was charged on the site and they made me pass the card at the time of check in.
I chose to stay in a queen room with a double bed, as stated in the option I selected. I was given a room below the category I paid for, with single beds. When I contacted the reception, they mentioned that this package was the one TRIP had given to the hotel - and I had paid for a superior room and could not change.
In my experience, the hotel receptionists were unfriendly, but the maids, kitchen attendants and the O11ZE staff were exceptional.
The breakfast did not disappoint, but did not exceed expectations. Dinner at the terrace restaurant was great, especially for those who enjoy drinks.
About the room: the shower in the bathroom was a highlight, with good heating and pressure; nothing more.
We like the location and ease of access to the place we would go, so this is the second time we stayed there. The facilities served us as expected. But I think having a fridge in the apartments would be interesting.
121 reviews
8.1/10
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8.6/10
GGuest Userthe room was big enough but full of noises, the air condition is noisy and started every 30 minutes 😑
windows not fixed and street sounds clearly was in the room , i cant sleep there after 14hours flight
the breakfast was ok
wc was too old and should be renewd
if you want to go there take this list with you
slippers , tooth brush and adaptors
FFrank zhao1The airport pullman hotel moved here. The two hotels are 1-15 hours by taxi. The location here is good. It takes 6/7 minutes to walk to the small mall, where you can shop and eat. It takes 20 minutes to take a taxi to the big supermarket, and 30 minutes to the mall on the street. The breakfast is not as varied as the airport pullman, the wifi is unstable, and the sound insulation is not very good.
BBINGTania at the front desk is very warm nice! English communication is accessible! Nice view of hotel room Recommended for everyone to stay, will bring you a different stay experience!
AAnonymous UserThis stay at Gran Villa was great! The room was clean and elegant, and the facilities were complete and thoughtful. The food was rich and delicious, I really recommend it! There is an Italian food street next to it, which is very good.
SShenJessievery pleasure experience with Allure Moema Apartment. I am here for the Sao Paulo Expo, and THIS APARTMENT HOTEL IS AMAZING.
First, the location is very great, the neighborhood is very quiet and clean, you can easily shop within 5 minutes of walking to a very big shopping mall.
Second, the room and hotel are super professional. they have a gym and working zone that can quietly work inside. and all hotel are very clean and no noise during my trip.
Third, I love the staff here. and they are sooo patient and soooo nice. If I can back to Sao Paulo again, I definitely will choose this hotel again.
At first, as foreigners, we don't have local currency to pay the bill and they are willing to give us time and solutions to solve the problems. And, unfortunately, my backpack was stolen in a restaurant and I lost all my belongings. They were very concerned about my condition and comforted me thoughtfully. They even helped the kind people find my passport and help me return to my country as soon as possible.
I am so grateful I chose this hotel and I am so grateful that I met all these great people in Sao Paulo.
Definitely, a Great choice if you want to visit Sao Paulo Expo!
WWang_cjThe surrounding environment is safe and convenient. It is suitable for business trips and family travel. There is a large shopping mall around. There are many shops inside. You can eat on the first floor and shop on the second and third floors.
GGuest UserI chose to stay in a queen room with a double bed, as stated in the option I selected. I was given a room below the category I paid for, with single beds. When I contacted the reception, they mentioned that this package was the one TRIP had given to the hotel - and I had paid for a superior room and could not change.
In my experience, the hotel receptionists were unfriendly, but the maids, kitchen attendants and the O11ZE staff were exceptional.
The breakfast did not disappoint, but did not exceed expectations. Dinner at the terrace restaurant was great, especially for those who enjoy drinks.
About the room: the shower in the bathroom was a highlight, with good heating and pressure; nothing more.
AAnonymous UserAdvanced equipment, smoking area, good service attitude, clean and tidy, beautiful environment, we are very satisfied with the stay, the price is reasonable, I hope to have the opportunity to stay again next time.
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