Hotels With Breakfast in British Columbia, Canada

Paradox Hotel is one of the best hotels we have stayed at in a long time. We typically stay at Four Seasons, Fairmont’s, and other hotels similar to these types of hotels. Paradox had first class service starting at the valet (Marty), along with all individuals at the front counter. To top off our stay, we had Andrew from concierges that took great care of us, as he went above and beyond for my wife’s 40th birthday celebration. -I will be writing a person letter to Andrew, for all the amazing things he did to make our stay so memorable. It’s hard to put into words the results of our trip, as all of it was amazing, from the lounge (Megan/Morgan/Vanessa were all fantastic and were extremely friendly. To the Mansion nightclub, where everyone was fantastic and provided amazing service, as we decided to get table service for the birthday celebration. If anyone is contemplating staying at the Paradox, do not think twice about booking, you will not regret it. Also, amazing walking distance to so many amazing shops and restaurants. All-in-all, we will be back to see all the amazing people we met and we look forward to our next trip to the Paradox Hotel.

This casino hotel is amazing, but it is on the pricier side. There was a bit of construction while we were there, which wasn't too impactful. Apart from that, the pool was great for the kids, the location was perfect (we wanted to be near the night market and it's within walking distance). It was a quick and cheap Lyft/Uber to the night life. Overall we'd stay here again.

The restaurant at this hotel was soooo nice; but even nicer was our waiter, Remi. We had our daughter's mother in-law visiting from Morocco this past weekend. She knew very little English; however, Remi saved the day. He knew Parisian French and was able to converse with her very easily. It made our dinner time together very special. Remi also kept watch over us and gave ideas as to how better enjoy our dinner. Thank you Remi~! You are a wonderful ”young man” and so appreciated by us. The Lord bless you. The Davis Family

This hotel is best for cruise travel, because it is the nearest place for departure and arrival in Vancouver.Not only for cruise travel, but also the downtown and commerical area in Vancouver. The travel places which include Stanley Park ,conventional centre and gas town. The skytrain is just on the side of the hotel, you can use the sky train the other regions of Vancouver. I lived 4 nights there with my wife, they cannot provide free parking space for their guest. So that you cannot ask your friend come to visit you in the hotel. The view is the best from your hotel room. I can see the crusies in and out of the harbour and also see the seaplanes flying on the sky and landing on the sea bay. The charge for seaplane of the Vancouver city tour is 199 for each single person,but just half an hour. This hotel can provde you gym facilities and swimming pool. I recommend you to first time in Vancouver on this hotel.

This is a very clean and welcoming hotel! Unfortunately a few amenities were out of service as they are currently renovating (hot tub and bicycles) but everything else was fantastic. They also accommodated an early check in and late check out with zero surcharge. We would definitely stay here again!

(My name is anonymized to protect my identity for this review) This review was delayed due to an ongoing police investigation about our stay here in the Versante Hotel. My wife and I booked our stay at the Versante hotel, originally from Monday, August 29th until Saturday, August 3rd. We booked the penthouse suite on the 14th floor and loved it so much that we cancelled our reservations at the Fairmont hotel, just so we can extend our stay before we go to the airport for our family trip on the 6th. What we thought was going to be one of the most relaxing stays through our hotel experience quickly turned into a nightmare at the Versante hotel. It was a betrayal of trust from the Versante hotel staff and what Versante portrayed their company’s values to be. I would like to mention there were a few notable staff members that were exceptional and compassionate, and it’s a shame that this experience would reflect poorly on the hard working individuals who really tried to make our stay memorable. What had occurred in your hotel with the staff members that you hired to take care of your guests was unbelievably heartbreaking and I do not wish for anyone to go through what my wife and I had to witness.  On Tuesday, August 30th we booked for a hot stone massage at Spa Versante and confirmed our booking for a shuttle the next day at 3:45PM. Manager Yasin was the one who had confirmed our shuttle booking for the spa the next day at 3:45PM. On Wednesday, August 31st at 315PM we received a call from our hotel room (1404) from Nini, the front desk receptionist. Nini asked to confirm if we had booked a shuttle for 330PM. We then told her it was confirmed for 345PM. She said OK and we hung up. At 345PM my wife went downstairs to meet the shuttle that we had booked the day before for my wife’s spa appointment. There was no shuttle. My wife asked the Valet who was there and he asked her for her name and said it was not ticketed. He then took my wife to the receptionist who was working at the front, named Nini, and asked about the shuttle booking. My wife informed her about her appointment at the spa and shuttle booking, which should have made it obvious to Nini that the booking was for the Versante Spa further away. Nini then told her there was no shuttle that goes to the spa and it only goes to YVR. Ultimately, Nini said my wife wasn’t booked for a shuttle. When my wife told her we had received a phone call from her (at 315PM) to confirm our shuttle, Nini had denied making any calls to our room. Nini then told my wife there wasn’t a shuttle coming and pointed at the door and told her to walk. Nini did not provide any help or resolution, she had dismissed my wife’s needs as a guest and failed to provide her with adequate information for her confirmed bookings at Versante Spa. It was only two girls working, Nini and Monica at front desk. Upon speaking in person with Nini, my wife recognized her voice on the phone. She had denied ever calling my room to confir

Very professional and supportive receptionists!I have some misarrangement and I was a little bit panic. The receptionists offer me the solution on it and helped me settle the problem. Best experience I ever have! 前台非常专业！非常帮得上忙！ 我在安排上出了点问题，当时就有点慌，前台很快就有解决办法，然后帮我把问题直接给处理好了。属于是最棒的体验了！

Lovely hotel that is conveniently situated 5 mins away from Broadway-City Hall Skytrain station. Views overlooking the city. Comfortable room and delicious breakfast.

Hotel guest services is very poor upon arrival, only focussed on bus service to airport. Way to much valuable free time when no bus runs to airport, that could be sanitizing sitting areas. Very poor communication, information sheet of what the hotel has to offer is only at the front desk. Basically who ever deserves to know the services they offer. The service clerk put that blame on our facilitator, ” That was your facilitator that should have informed you, she had all your keys!” Like every hotel has all those informal sheets provided in all guest rooms. My facilitator is not your employee, she was a guest along with us. Stayed there for 6 days, they considered that a long period of stay and they do not service rooms unless requested. Upon my request was for fresh washcloths, the bed was made the full garbage bins were left and no fresh washcloths as requested. Service clerk turned into a joke and claimed she did not know what I was talking about and did not know what a washcloth was. The filthiest gym, after I had walked in, I really needed to do my exercises. That was my first and last. I was concerned of contracting a staph infection from that hotel. My dozen of eggs and all my vegetables and dip froze in the fridge, the manager said all he can do is offer me a free Breakfast. I replied no, the service on your busiest day the servers have no patience, And my dip alone cost the amount of a breakfast, I can not eat too much restaurant food because I get sick very easy! My vegetables I had provided and accommodate was meant for my lunch during my whole stay. For a very busy hotel I am sure that staff is well informed ahead of time to be mindfully prepared of the amount of guests to be expected for all service provided by hotel. Very poor at the baggage storage, provide tickets, no consistency with tickets, my belongings were seperated, had to return back to hotel to retrieve my belongings, manager claim no contact information or my contact number. Ridiculously EXPENSIVE hotel filled with poor services from front desk to restaurant. Food is very good !

Great hotel. We were upgraded to a suite without asking! Everyone was very helpful, and breakfast! Great location. They arranged a taxi for us to go to BC FERRY. Told us approximately how long it would take. Even told us a few restaurants we were interested in. We would stay there again.

This hotel is best for cruise travel, because it is the nearest place for departure and arrival in Vancouver.Not only for cruise travel, but also the downtown and commerical area in Vancouver. The travel places which include Stanley Park ,conventional centre and gas town. The skytrain is just on the side of the hotel, you can use the sky train the other regions of Vancouver. I lived 4 nights there with my wife, they cannot provide free parking space for their guest. So that you cannot ask your friend come to visit you in the hotel. The view is the best from your hotel room. I can see the crusies in and out of the harbour and also see the seaplanes flying on the sky and landing on the sea bay. The charge for seaplane of the Vancouver city tour is 199 for each single person,but just half an hour. This hotel can provde you gym facilities and swimming pool. I recommend you to first time in Vancouver on this hotel.

(My name is anonymized to protect my identity for this review) This review was delayed due to an ongoing police investigation about our stay here in the Versante Hotel. My wife and I booked our stay at the Versante hotel, originally from Monday, August 29th until Saturday, August 3rd. We booked the penthouse suite on the 14th floor and loved it so much that we cancelled our reservations at the Fairmont hotel, just so we can extend our stay before we go to the airport for our family trip on the 6th. What we thought was going to be one of the most relaxing stays through our hotel experience quickly turned into a nightmare at the Versante hotel. It was a betrayal of trust from the Versante hotel staff and what Versante portrayed their company’s values to be. I would like to mention there were a few notable staff members that were exceptional and compassionate, and it’s a shame that this experience would reflect poorly on the hard working individuals who really tried to make our stay memorable. What had occurred in your hotel with the staff members that you hired to take care of your guests was unbelievably heartbreaking and I do not wish for anyone to go through what my wife and I had to witness.  On Tuesday, August 30th we booked for a hot stone massage at Spa Versante and confirmed our booking for a shuttle the next day at 3:45PM. Manager Yasin was the one who had confirmed our shuttle booking for the spa the next day at 3:45PM. On Wednesday, August 31st at 315PM we received a call from our hotel room (1404) from Nini, the front desk receptionist. Nini asked to confirm if we had booked a shuttle for 330PM. We then told her it was confirmed for 345PM. She said OK and we hung up. At 345PM my wife went downstairs to meet the shuttle that we had booked the day before for my wife’s spa appointment. There was no shuttle. My wife asked the Valet who was there and he asked her for her name and said it was not ticketed. He then took my wife to the receptionist who was working at the front, named Nini, and asked about the shuttle booking. My wife informed her about her appointment at the spa and shuttle booking, which should have made it obvious to Nini that the booking was for the Versante Spa further away. Nini then told her there was no shuttle that goes to the spa and it only goes to YVR. Ultimately, Nini said my wife wasn’t booked for a shuttle. When my wife told her we had received a phone call from her (at 315PM) to confirm our shuttle, Nini had denied making any calls to our room. Nini then told my wife there wasn’t a shuttle coming and pointed at the door and told her to walk. Nini did not provide any help or resolution, she had dismissed my wife’s needs as a guest and failed to provide her with adequate information for her confirmed bookings at Versante Spa. It was only two girls working, Nini and Monica at front desk. Upon speaking in person with Nini, my wife recognized her voice on the phone. She had denied ever calling my room to confir

This hotel is SUPERB in every way. Their location is within walking distance to one of the train stops (we didn't use, but its 5 minutes away), a short 10 minute walk to the cruise terminals/seawall. We stayed 2 days prior to an Alaskan cruise and everything was amazing. The level of service was genuine and fantastic. So often these days you can feel like someone is ”going through the motions”. That is not at all the case here. The front desk greeted us warmly upon our arrival, and was so personable. The hotel is beautiful! A historical building restored beautifully both inside and out. The lobby area is amazing with dark beautiful woods. We were upgraded from a standard room to one of the largest standard rooms, overlooking the museum directly across the street. Upgrades are amazing, but just know they aren't always possible! Food - We at breakfast both mornings in the lobby lounge. Which saying sounds odd... but it is such a cozy spot. Food and service, again were fantastic. Room Service was also delicious! Concierge was so genuinely interested in ensuring we enjoyed out time in Vancouver! I look forward to a return trip where we will likely include some time back at the Hotel Georgia and some time in Whistler as well. Thanks to all at the Hotel Georgia for making our two days such an incredible experience!

The facilities in room 1128 are poorly maintained. The shower bracket is broken and cannot be used. The most terrible thing is that the chair is broken. I fell and it couldn't be restored for several days. I hope it can be repaired as soon as possible and won't hurt people again. The location is good, not far from the city center, and the food in the restaurant is also good.

A large full service hotel in the perfect location. We were taking a Disney cruise and the hotel is on the waterfront across the street from the cruise terminal. We were able to walk to almost all the shopping areas in Vancouver easily and the trip to and from the airport was fairly easy with frequent shuttles or Uber service. The rooms are large, clean and the restaurants are very nice. It has huge convention capabilities and all the services in the hotel were up and running with a friendly staff..

We decided to go to Vancouver for Christmas and new year 2023 with my family. the snow had made it extremely difficult to get to Vancouver from Atlanta Ga and to connect in Toronto. WestJet lost my wife's ticket and even though she held the ticket to the plane, they would not let her in. so we got separated. my wife found only one ticket the next day so she insisted that I go so we can be actually together on Christmas. I took all the luggage and my passport and headed on to Vancouver. after 9 hours, including a 3-hour delay on the runway, I arrived at the hotel at 3 am. I can't tell you how miserable I felt.  I was sleep deprived, hungry, and emotional as I did not have my family on Christmas Eve and ETC. Nonetheless, I was happy to arrive at the hotel, so I can take a shower and order some food. I went to check in and showed my passport and it was all good until James asked for my credit card. I took my phone out to tap for accidentals since all my cards are on my apple pay. He said I have to have the actual card if I want to sleep there tonight. I told him we have fully paid through Expedia for 9 nights and my wife has the physical cards, but she'll be here in the morning. James said it was hotel policy and I can't even be on the property anymore. i asked to speak to the manager and he yelled at me ”I am the manager”. all of a sudden two security guys show up and I was speechless. these guys did not say a word. although I felt like they felt sorry for me.  I could not believe how we got escalated this far. So after 10 minutes of trying to reason with James, he agreed to let me sleep on a two-person couch in the basement lobby. they had good couches in the main lobby. but he said I have to be under his supervision. at 6 am he woke me up and I have to get up as guests were arriving. I told him I was one of his guests and he said we'll see. The next day, the day manager said hello and heard what happened. That was literally it. they all moved on. So to be clear, we had paid in full to a Forbes 5-star hotel, and this hotel treated us like nobodies because i did not carry a physical card at the time. I understand you have policies, but whatever happened to customer service? How much damage can I do? you cant have a 25-year-old guy in a black suit run your customer service department who lacks simple principles of customer service and understands the grey in black and white policies.  Honestly, this probably falls back on corporate's lack of training and lack of recruitment of top talent. I really hope that the brand manager reads this review and does something about it. 

The hotel is great! All kinds of supporting facilities are complete, the toiletries are high-end and easy to use, the service is also in place, and you can order food and deliver it in the room! The surrounding environment is beautiful and convenient for travel. I will stay here next time!

It is a twin suite, so the sofa in the living room can be pulled out to sleep. The hotel is small and in a good location in the city center business district, next to the Fairmont Hotel. The elevator is small and can only accommodate a family without being able to turn around. Fortunately, there are not many residents. The front desk had a nice smile, but they made a mistake about the room I booked. When I opened the door, I found that I had been given a double bed room. As a result, our family was very unhappy as we had to go up and down with our puppy. After all, the place is small and it’s very uncomfortable. Depressed. I won’t stay here again next time I come, it’s really frustrating. There were a lot of noises around the room at night, and the phone rang twice inexplicably in the middle of the night. The sofa bed was so soft that I tossed and turned and couldn't sleep, and the pillows were a mess. The hotel only has valet parking, which costs $50/night, and an additional fee of $50/night for dogs. There is only one restaurant on the first floor, which is said to be a Michelin-starred chef, but I spent $300 and I really didn’t get a lot of delicious food. The portion served was at Michelin-level standards—a tiny bit, but the taste was totally worth it. Breakfast is charged a la carte, minimum $30/person/person. In short, although the waiter's attitude is very good, but despite the inconvenience and depression caused by living in such a small space, international hotel chains are more comfortable. At a price of $300/night, you can stay in a brand new super five-star hotel in China.

Had three wonderful days at the Fairmont Hotel Vancouver. This is my third time at the property and second for the gold floor. It was fantastic. The service is of the highest quality. The gold floor supervisor and associates worked very hard to ensure a seamless experience. The room was spacious, the bathroom and rainforest shower was almost as big as the room itself! Good water pressure and hot water available at any time. The king bed was luxurious and the room spotlessly clean. The turndown service restocks the bottled water in the room along with the nespresso capsules. It was very quiet at night and the breakfasts were delicious. The evening canapes were equally amazing. The location of the hotel is in walking distance of everything downtown. A good half hour walk to Stanley park, 15 minutes to Coal Harbour and Gas Town all make this an ideal spot. The wifi was fast. Nothing was too difficult for the staff. Was not able to make High Tea reservations prior to arrival and they found us a table for 4 people with very short notice. I will definitely stay here again.

Super nice hotel, new and big, in the city center, meets the five-star standard, there are Chinese-speaking service staff at the front desk, there is no refrigerator in the room, and there is a free ice machine in the corridor, if you need iced drinks, go get the ice yourself Good, the bed is big, the bedding is comfortable, and it is cleaned and tidy every day. Don’t forget to leave a tip of $5 next to the pillow~ There are supermarkets and restaurants in the surrounding area. Don’t worry about homeless people. Homeless people are only 2 kilometers away activities in that area. Overall recommendation, perfect~

This hotel is best for cruise travel, because it is the nearest place for departure and arrival in Vancouver.Not only for cruise travel, but also the downtown and commerical area in Vancouver. The travel places which include Stanley Park ,conventional centre and gas town. The skytrain is just on the side of the hotel, you can use the sky train the other regions of Vancouver. I lived 4 nights there with my wife, they cannot provide free parking space for their guest. So that you cannot ask your friend come to visit you in the hotel. The view is the best from your hotel room. I can see the crusies in and out of the harbour and also see the seaplanes flying on the sky and landing on the sea bay. The charge for seaplane of the Vancouver city tour is 199 for each single person,but just half an hour. This hotel can provde you gym facilities and swimming pool. I recommend you to first time in Vancouver on this hotel.

This hotel is SUPERB in every way. Their location is within walking distance to one of the train stops (we didn't use, but its 5 minutes away), a short 10 minute walk to the cruise terminals/seawall. We stayed 2 days prior to an Alaskan cruise and everything was amazing. The level of service was genuine and fantastic. So often these days you can feel like someone is ”going through the motions”. That is not at all the case here. The front desk greeted us warmly upon our arrival, and was so personable. The hotel is beautiful! A historical building restored beautifully both inside and out. The lobby area is amazing with dark beautiful woods. We were upgraded from a standard room to one of the largest standard rooms, overlooking the museum directly across the street. Upgrades are amazing, but just know they aren't always possible! Food - We at breakfast both mornings in the lobby lounge. Which saying sounds odd... but it is such a cozy spot. Food and service, again were fantastic. Room Service was also delicious! Concierge was so genuinely interested in ensuring we enjoyed out time in Vancouver! I look forward to a return trip where we will likely include some time back at the Hotel Georgia and some time in Whistler as well. Thanks to all at the Hotel Georgia for making our two days such an incredible experience!

The facilities in room 1128 are poorly maintained. The shower bracket is broken and cannot be used. The most terrible thing is that the chair is broken. I fell and it couldn't be restored for several days. I hope it can be repaired as soon as possible and won't hurt people again. The location is good, not far from the city center, and the food in the restaurant is also good.

A large full service hotel in the perfect location. We were taking a Disney cruise and the hotel is on the waterfront across the street from the cruise terminal. We were able to walk to almost all the shopping areas in Vancouver easily and the trip to and from the airport was fairly easy with frequent shuttles or Uber service. The rooms are large, clean and the restaurants are very nice. It has huge convention capabilities and all the services in the hotel were up and running with a friendly staff..

We decided to go to Vancouver for Christmas and new year 2023 with my family. the snow had made it extremely difficult to get to Vancouver from Atlanta Ga and to connect in Toronto. WestJet lost my wife's ticket and even though she held the ticket to the plane, they would not let her in. so we got separated. my wife found only one ticket the next day so she insisted that I go so we can be actually together on Christmas. I took all the luggage and my passport and headed on to Vancouver. after 9 hours, including a 3-hour delay on the runway, I arrived at the hotel at 3 am. I can't tell you how miserable I felt.  I was sleep deprived, hungry, and emotional as I did not have my family on Christmas Eve and ETC. Nonetheless, I was happy to arrive at the hotel, so I can take a shower and order some food. I went to check in and showed my passport and it was all good until James asked for my credit card. I took my phone out to tap for accidentals since all my cards are on my apple pay. He said I have to have the actual card if I want to sleep there tonight. I told him we have fully paid through Expedia for 9 nights and my wife has the physical cards, but she'll be here in the morning. James said it was hotel policy and I can't even be on the property anymore. i asked to speak to the manager and he yelled at me ”I am the manager”. all of a sudden two security guys show up and I was speechless. these guys did not say a word. although I felt like they felt sorry for me.  I could not believe how we got escalated this far. So after 10 minutes of trying to reason with James, he agreed to let me sleep on a two-person couch in the basement lobby. they had good couches in the main lobby. but he said I have to be under his supervision. at 6 am he woke me up and I have to get up as guests were arriving. I told him I was one of his guests and he said we'll see. The next day, the day manager said hello and heard what happened. That was literally it. they all moved on. So to be clear, we had paid in full to a Forbes 5-star hotel, and this hotel treated us like nobodies because i did not carry a physical card at the time. I understand you have policies, but whatever happened to customer service? How much damage can I do? you cant have a 25-year-old guy in a black suit run your customer service department who lacks simple principles of customer service and understands the grey in black and white policies.  Honestly, this probably falls back on corporate's lack of training and lack of recruitment of top talent. I really hope that the brand manager reads this review and does something about it. 

The hotel is great! All kinds of supporting facilities are complete, the toiletries are high-end and easy to use, the service is also in place, and you can order food and deliver it in the room! The surrounding environment is beautiful and convenient for travel. I will stay here next time!

It is a twin suite, so the sofa in the living room can be pulled out to sleep. The hotel is small and in a good location in the city center business district, next to the Fairmont Hotel. The elevator is small and can only accommodate a family without being able to turn around. Fortunately, there are not many residents. The front desk had a nice smile, but they made a mistake about the room I booked. When I opened the door, I found that I had been given a double bed room. As a result, our family was very unhappy as we had to go up and down with our puppy. After all, the place is small and it’s very uncomfortable. Depressed. I won’t stay here again next time I come, it’s really frustrating. There were a lot of noises around the room at night, and the phone rang twice inexplicably in the middle of the night. The sofa bed was so soft that I tossed and turned and couldn't sleep, and the pillows were a mess. The hotel only has valet parking, which costs $50/night, and an additional fee of $50/night for dogs. There is only one restaurant on the first floor, which is said to be a Michelin-starred chef, but I spent $300 and I really didn’t get a lot of delicious food. The portion served was at Michelin-level standards—a tiny bit, but the taste was totally worth it. Breakfast is charged a la carte, minimum $30/person/person. In short, although the waiter's attitude is very good, but despite the inconvenience and depression caused by living in such a small space, international hotel chains are more comfortable. At a price of $300/night, you can stay in a brand new super five-star hotel in China.

Had three wonderful days at the Fairmont Hotel Vancouver. This is my third time at the property and second for the gold floor. It was fantastic. The service is of the highest quality. The gold floor supervisor and associates worked very hard to ensure a seamless experience. The room was spacious, the bathroom and rainforest shower was almost as big as the room itself! Good water pressure and hot water available at any time. The king bed was luxurious and the room spotlessly clean. The turndown service restocks the bottled water in the room along with the nespresso capsules. It was very quiet at night and the breakfasts were delicious. The evening canapes were equally amazing. The location of the hotel is in walking distance of everything downtown. A good half hour walk to Stanley park, 15 minutes to Coal Harbour and Gas Town all make this an ideal spot. The wifi was fast. Nothing was too difficult for the staff. Was not able to make High Tea reservations prior to arrival and they found us a table for 4 people with very short notice. I will definitely stay here again.

Super nice hotel, new and big, in the city center, meets the five-star standard, there are Chinese-speaking service staff at the front desk, there is no refrigerator in the room, and there is a free ice machine in the corridor, if you need iced drinks, go get the ice yourself Good, the bed is big, the bedding is comfortable, and it is cleaned and tidy every day. Don’t forget to leave a tip of $5 next to the pillow~ There are supermarkets and restaurants in the surrounding area. Don’t worry about homeless people. Homeless people are only 2 kilometers away activities in that area. Overall recommendation, perfect~

Paradox Hotel is one of the best hotels we have stayed at in a long time. We typically stay at Four Seasons, Fairmont’s, and other hotels similar to these types of hotels. Paradox had first class service starting at the valet (Marty), along with all individuals at the front counter. To top off our stay, we had Andrew from concierges that took great care of us, as he went above and beyond for my wife’s 40th birthday celebration. -I will be writing a person letter to Andrew, for all the amazing things he did to make our stay so memorable. It’s hard to put into words the results of our trip, as all of it was amazing, from the lounge (Megan/Morgan/Vanessa were all fantastic and were extremely friendly. To the Mansion nightclub, where everyone was fantastic and provided amazing service, as we decided to get table service for the birthday celebration. If anyone is contemplating staying at the Paradox, do not think twice about booking, you will not regret it. Also, amazing walking distance to so many amazing shops and restaurants. All-in-all, we will be back to see all the amazing people we met and we look forward to our next trip to the Paradox Hotel.

(My name is anonymized to protect my identity for this review) This review was delayed due to an ongoing police investigation about our stay here in the Versante Hotel. My wife and I booked our stay at the Versante hotel, originally from Monday, August 29th until Saturday, August 3rd. We booked the penthouse suite on the 14th floor and loved it so much that we cancelled our reservations at the Fairmont hotel, just so we can extend our stay before we go to the airport for our family trip on the 6th. What we thought was going to be one of the most relaxing stays through our hotel experience quickly turned into a nightmare at the Versante hotel. It was a betrayal of trust from the Versante hotel staff and what Versante portrayed their company’s values to be. I would like to mention there were a few notable staff members that were exceptional and compassionate, and it’s a shame that this experience would reflect poorly on the hard working individuals who really tried to make our stay memorable. What had occurred in your hotel with the staff members that you hired to take care of your guests was unbelievably heartbreaking and I do not wish for anyone to go through what my wife and I had to witness.  On Tuesday, August 30th we booked for a hot stone massage at Spa Versante and confirmed our booking for a shuttle the next day at 3:45PM. Manager Yasin was the one who had confirmed our shuttle booking for the spa the next day at 3:45PM. On Wednesday, August 31st at 315PM we received a call from our hotel room (1404) from Nini, the front desk receptionist. Nini asked to confirm if we had booked a shuttle for 330PM. We then told her it was confirmed for 345PM. She said OK and we hung up. At 345PM my wife went downstairs to meet the shuttle that we had booked the day before for my wife’s spa appointment. There was no shuttle. My wife asked the Valet who was there and he asked her for her name and said it was not ticketed. He then took my wife to the receptionist who was working at the front, named Nini, and asked about the shuttle booking. My wife informed her about her appointment at the spa and shuttle booking, which should have made it obvious to Nini that the booking was for the Versante Spa further away. Nini then told her there was no shuttle that goes to the spa and it only goes to YVR. Ultimately, Nini said my wife wasn’t booked for a shuttle. When my wife told her we had received a phone call from her (at 315PM) to confirm our shuttle, Nini had denied making any calls to our room. Nini then told my wife there wasn’t a shuttle coming and pointed at the door and told her to walk. Nini did not provide any help or resolution, she had dismissed my wife’s needs as a guest and failed to provide her with adequate information for her confirmed bookings at Versante Spa. It was only two girls working, Nini and Monica at front desk. Upon speaking in person with Nini, my wife recognized her voice on the phone. She had denied ever calling my room to confir

This casino hotel is amazing, but it is on the pricier side. There was a bit of construction while we were there, which wasn't too impactful. Apart from that, the pool was great for the kids, the location was perfect (we wanted to be near the night market and it's within walking distance). It was a quick and cheap Lyft/Uber to the night life. Overall we'd stay here again.

Fairmont Vancouver Airport is a great place to stay if you have a fairly long layover. A decent 5 hours and more layover would warrant your stay in the hotel for obvious reason to fully utilise the 5 star amenities in the hotel. What I love about this hotel is the ideal location of being in the airport itself which saves plenty of time from commuting and gives you plenty of rest before your next flight. Not going to be afraid of long layover in Vancouver anymore.

Location is very convenient, has a few malls close by. Washroom has a stinky smell everyday. They are not very clean. Some used glasses/ cups outside another room's door was still there for 2 days. Receptionists at night time don't even speak proper English so it's not very professional. But for convenience its fine.

This is my first to stay here. Overall are excellant. Tje hotel provide shuttle bus to go and return the airport. If you are arrived at mid-night, please keep the taxi recipt (around CAD25), you can get a claim CAD20 from the hotel.

The room is very clean, the facilities are complete, and the service attitude is good. Because there was a bit of noise outside the window of the reserved room, we changed the room to a quieter one after communicating, and at the same time, we were charged 10 Canadian dollars less.

Nice hotel, comfortable bed, right in the middle of Richmond with the Asian food scene. Booked a Junior suite with nice décor but dark bedroom with only 1 lamp in the bedroom side. Lots of electrical and USB outlets. Breakfasts (for the 3 nights we stayed) were always a hectic with short staffed, long wait, and slow buffet food replenishments (only 3 kinds of hot food, fruits, juice, cereals, yogurt, oatmeal, and bread/muffins. Uncleared Diamond Hilton Honors member benefits which I have reported to the management on feedback form. The written form clearly started one way but all hotel staffs interpreted it otherwise, and the staff thought I was trying to take advantage of the situation when I tried to clarified. The management should rephrase the appetizer and drink benefit if all the staffs interpreted it differently as it was written.

We stayed at the Marriott Vancouver Airport hotel in Richmond for 3 nights in July 2024 and it was excellent. The staff at the front desk were amazing and helpful. The breakfast burritos at the 75 Restaurant was excellent and came with a bowl of fruits. Cleaning staff were excellent. Parking was easy and plentiful. Ubers were fast and plentiful. The pool, hot tub and gym were too notch. It’s an amazing experience but the prices of hotels in Vancouver are not cheap, in general.

We stayed here for a night in Feb, in the North Tower room 355 as a family. We have passed this hotel many times to know it's an older hotel and a staple of Richmond but just never had a chance to stay. It's definitely a more business/convention clientele hotel. The weekend we were there they were hosting a power lifting convention and hotel was completely sold out. The front desk was a hit or miss. Because our rooms weren't ready when we first arrived, we had to go to the front desk multiple times, and the experiences ranged from staff being aloof to being barely business courteous. The lobby area was large and has a restaurant and Starbucks connected which was convenient. Overnight parking was $21 which was pretty standard here in Richmond and parking seems aplenty. The hallways were dark and one of the tower elevators was broken the whole time we were there and for the only other elevator,the door sometimes wouldn't open all the way - not exactly comforting. The fitness room was relatively large with both cardio machines, and small free weights section. As for the room, it was definitely a bit weathered and dated. There were no USB plugs, and while the bathroom was larger, the door lock was broken. It did have a balcony, safe, and what surprised me, was a microwave. I called the front desk to see if they had slippers for in room use, but they were charging $5 a pair - hmm no thanks. The beds were comfortable but our room was close to the elevator so with the convention folks, it was pretty loud.