My hubby & i arrived past 10pm for check in. Checking in was not easy as I forgot my credit card & d front desk girl w/ an Eastern Europe accent said that she can’t check me in unless i present a credit card for a $100 deposit + resort fees. I said I paid for d room already but she won’t hear of it unless i present a cred.card. My friend volunteered to use her card for security deposit. Checked out early AM before 7am with Pramila & Anshu behind d desk to help. I informed Pramila of my cc situation & she was just so pleasantly helpful to facilitate d things i need for my upcoming check in in d next 3days. Pramila made my day. I wish there are more enployees like her who’s willing to go above & beyond her work to help a stressed senior tourist. I am also lucky to have a dear friend to come to d rescue. All’s well that ends well. God bless Pramila.
Hotel near Downtown Vancouver,Vancouver92.2% of visitors choose this area
GGuest User2025.06.05
Very friendly and helpful staffs, and got upgraded to a 2-bedrooms family suite. We were greeted everything we passed by the lobby. Walking distance to many nice restaurants and the decorations outside the hotel was amazing (esp the lights on the trees at night). Breakfast was top the top floor with a very nice view, however, limited seats available on the buffet area and need to walk some stair to an upper floor to find a seat.
Hotel near Downtown Vancouver,Vancouver92.2% of visitors choose this area
GGuest User2025.06.20
The hotel boasts an excellent location. We took public transport from the airport, and it was just a 6-minute walk from the stop to the hotel. Our room was spacious, offering a pleasant street view from the window. What really impressed us was that the front desk staff spoke Chinese. They were incredibly welcoming and provided detailed recommendations for sightseeing and essential tips for exploring Vancouver independently. Absolutely fantastic!
The room was very clean; though it showed its age, it was impeccably maintained. The front desk had a Chinese-speaking staff member, which made us feel right at home and communication a breeze. The free hotel shuttle to the airport was incredibly convenient. There are many Chinese restaurants nearby; the closest, Yun Zhi Nan, is less than 100 meters away and serves absolutely delicious food. The park behind the hotel was a lovely spot, where I even saw ducks in the morning. Just a 10-minute walk away is a famous shopping mall, perfect for a shopping spree. Its second floor is a fantastic food court, offering a wide array of international dishes.
After leaving for the airport, I realized I had forgotten a bag of clothes. I called the hotel, and they went above and beyond, finding it and holding it until my friend could pick it up. Such thoughtful service! It truly put a perfect end to my Canada trip.
For a motel, it's decent. As is common with many hotels in North America, they don't provide disposable slippers or dental kits. The hotel is located in North Vancouver, which is a bit far from downtown, but parking is extremely convenient.
Hotel near Downtown Vancouver,Vancouver92.2% of visitors choose this area
Jjuliana2025.10.04
We stayed here for 5 nights. They are in a great, if not the best, location in Vancouver. Next to Waterfront station where they have skytrain, seabus, buses and train. Also literally at Canada Place where they have free shuttle to Grouse Mountain and Capilano bridge. You can see the cruise, seaplane and helicopter from your room too. Minutes of walk to Gastown to see the stream clock.
Best thing is, when you buy a fridge magnet of Vancouver, the hotel is part of the iconic building.
Staffs are really friendly too, our room is always clean.
If I have a complain, I'm just not very used to housekeeper's trolleys being 24/7 on appearance at the corridor of a 5-star hotel.
Other than that, it's a near perfect stay. Loving the view from our room too.
The receptionists, bellboy, and staff were all very friendly and helpful. I enjoyed the stay a lot. Location is centralized - just few steps from the Whistler village and gondola. Summit sport was right there - easy to rent and valet the skis/snowboards. The spa was amazing. Cameron is good at what he does. The hot tubs and heated pool were my kids highlight. We enjoyed it esp after a long day of skiing/boarding. Parking is safe - easy and convenient to load and offload. Would love to come back again!
Staff were very friendly and quick to get everything ready for check-in and checkout. Hallways to get to our room was a bit confusing, especially on the second floor lol. First night getting in our room, the office desk was dirty though which was a bit gross. Free breakfast and parking really saved us money which I was very thankful for. Overall, I had a decent stay at our hotel. My sibling enjoyed the walking distance for their event.
Location was ideal for travelling through. The room was clean and comfortable. What a nice treat to have a full breakfast before heading out the next morning. Everything was available, ready and delicious.
Hotel near Downtown Vancouver,Vancouver92.2% of visitors choose this area
GGuest User2025.07.26
The staffs were very friendly and nice. The location was great. It was close to everything we need to see the city. The room was okay. It needs some renovations throughout the hotel to make it more pleasant. Overall, for the price and location I would recommend this hotel to anyone.
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91 reviews
8.1/10
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GGuest UserStaff was totally excellent. The room is clean. Bed is very comfortable. The hot tub was just fantastic. Nice swimming pool. Food was good and I have no complaints at all.
AAnonymous UserThe cabin is comfortable to live in and has beautiful scenery. There will be a shuttle bus to pick you up from the parking lot. After checking in, you may need to carry your luggage and walk a distance to the room, but it is still worth staying.
GGuest UserThe staffs were very friendly and nice. The location was great. It was close to everything we need to see the city. The room was okay. It needs some renovations throughout the hotel to make it more pleasant. Overall, for the price and location I would recommend this hotel to anyone.
MMillennial_saysWe stayed three nights at the Paradox Hotel. The hotel's location is very central. It is within walking distance of the Harbourfront and many other nearby attractions and restaurants. It's a short Uber ride from Gastown and Stanley Park, and there's a farmers market within walking distance on Saturdays. We loved the hotel because the staff was friendly and it was easy to get around. Valet is CAD 50 per night and well worth it. There is also free bike and scooter rental at the hotel. The best part is that there is both an indoor pool and an outdoor hot tub. The indoor pool area serves as a nightclub at night and a swimming pool in the morning. The room is spacious, clean, and meticulously maintained.
SSteven C KFor the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter.
Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
GGuest UserThe hotel staff are very helpful. I always leave bags when I’m away skiing for the week.
Checked in quickly.
Rooms are big, immaculately clean, quiet and have v comfy beds. They are also nicely decorated. Got coffee machine, fridge, microwave & good wifi. Breakfast is pretty good. Got some fresh fruit, decent scrambled eggs, yoghurt and porridge if wanting more healthy options.
It has a pool which is nice.
Hall decor is now a bit dated and could do with being re-decorated.
JJanez VoDear Hotel Manager,
I hope this message finds you well. I recently stayed at the Hampton Inn/Hilton in Vancouver and wanted to share some feedback regarding my experience with the front desk team.
Unfortunately, I found the level of service to be below the usual high standards I associate with the Hampton Inn/Hilton brand. Specifically:
I arrived at the hotel at 1:00 a.m. on December 15, 2024, and was informed by the front desk staff that I could not sit in the lobby because my check-in time was 3:00 p.m. The staff member's approach felt dismissive, and I was asked to leave the lobby, which was disappointing after a long journey.
Upon arrival, I even cant not have a cup of water, and it was not provided. Is this due to hotel policy, or was it an oversight? Basic services such as offering water to arriving guests are often considered a courtesy and can greatly improve the guest experience.
Additionally, the front desk staff seemed inattentive during check-in and did not address my concerns effectively. This lack of professionalism left me feeling unwelcome.
I understand that managing guest interactions can sometimes be challenging, but I believe addressing these issues could significantly improve the experience for future guests.
Thank you for taking the time to review this feedback. I appreciate the effort your team puts into ensuring high-quality service and hope this feedback helps uphold the reputation of your brand.
FFaraad KhanThis hotel is huge and spacious. The suite had all amenities including a full kitchen and kitchenettes. It even had a comfy balcony and a cozy fire place. My kids loved the queen size sofa bed and the 42 inches flat screen TV. The washroom and bath were spacious and included shampoo, conditioner and body wash and enough towels. The king bed was in a separate room for privacy and this was one of the most comfortable bed I have ever slept on. The reception area is huge and all the different levels has restaurants and there was a heated pool. The hotel is located like 5 minutes from a grocery store, which was convenient and they had valet parking for
just a few extra dollars. Right up the street had tje gondola and Whistler village centre, which we walked even though we had our own vehicle. Overall, I would stay here again and I highly recommend this accommodation. The check in and check out process was smooth and the reception was polite and kind. We were actually given a welcome card along with chocolates, cookies and ice cream pkus bottled water ☺️ PS: My 70 year old mom went to the on site spa and had her first full body massage, she loved it!
DDouble O mamaWe wrapped up spring break with a super chill three-day, two-night stay at the Four Seasons Resort Whistler, and it was exactly what our family of four needed.
The rooms were awesome—super comfy, stylish, and spotlessly clean. The view of the mountains? Absolutely stunning. It made lounging around way more enjoyable.
The outdoor heated pool and hot tubs were a hit with all of us, and the kids especially loved the marshmallow roasting session held daily from 4–6 pm. It was such a fun and cozy family activity! The ping-pong facilities were also a big favorite, though they seemed to be in high demand.
Breakfast was a highlight, too—the buffet had an amazing variety of options, and we were pleasantly surprised to find BC caviar as part of the offerings that day. A unique and delicious treat!
The only downside was the playroom—it’s a bit small, especially during busy times like spring break or summer. It felt a little limited for all the kids hoping to use it.
That said, the staff nailed it. They were super friendly and helpful, adding little touches to make our stay extra special.
Four Seasons Whistler definitely delivered. We left feeling recharged and already talking about when we can come back!
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