Posted on Sep 25, 2025|Superior Room-Non-Smoking
FIFO TravellerThe hotel good , the aircon is also cold . Everything was fine .
Only the downside is im almost trip because one of the tile is actually loose and left a big gap .
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Price per night from:US$11
Posted on Jun 24, 2026
Guest User
The staff were very friendly, and the housekeeping and hygiene services were excellent. The breakfast at the restaurant was delicious, with a great selection of food, drinks, fruits, pastries, cakes, coffee, juice, and milk. The bar was also very good.
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Price per night from:US$29
Posted on Jun 6, 2026
AZRI BIN SAIDNice and worth paid for the single business trip, the breakfast also suitable with the price.
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Price per night from:US$16
Posted on Jun 1, 2026
Guest UserThe main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations.
What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work.
Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant.
Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.
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Price per night from:US$42
Posted on Feb 25, 2026|Superior Room With Double Bed
Anonymous UserThe price is very reasonable, even quite affordable considering the room is very nice, modern, and clean. It was very comfortable to sleep here, especially because the air conditioning was cold and worked well. The amenities were complete, and we were also allowed a late check-out until 1 pm. Free parking is available for guests, and the service was good.
The only minor downside was that the water pressure in the bathroom was not very strong. Other than that, it was a nice experience. I would definitely stay here again when visiting Pontianak.
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Price per night from:US$37
Posted on Jun 19, 2026
Felicia TravelerEasy to access and find. Comfortable room, friendly and fast service, helpful with the check-in process. Nice hotel, cheap price.
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Price per night from:US$22
Posted on Mar 10, 2026
Jennyffer Gou
My stay is quite good. Neo have good Aircon that comfort a lot in Pontianak hot whether. I got smoking room in the day 1 but they immediately switch to non smoking room once available, thanks to mbak Mala that help me a lot during my stay. Keep your hospitality on 👍
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Price per night from:US$21
Posted on Apr 13, 2026
Austrian_saver
Be careful! if you don't want to listen to a night club daily until 2am, feel the base vibrations through the walls and bed (earplugs don't help), smell the strong ciragettes aroma, listen to the elevator tune in the lobby as the are no sound insulation what so ever. Listen to the street noise.
Better avoid staying in this hotel.
Cleanliness were OK for an Indonesian establishment.
P.S.
When checked in, we were placed into a tiny room without windows on the 3rd floor.
As I've seen from other travellers, it could be tactics used to upsell for a more expensive room.
We had specifically selected a non smoking and quiet room while booking.
The room STANK of ciragettes! And loud music could be heard after 8pm, so the reception gave a different room quickly, only mentioning it should be a paid for upgrade.
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Price per night from:US$20
Posted on Apr 22, 2026
liuzhilong
The man on frontdesk so low attitude , and mood swing , haven't a good hospitality ; the room is large but a little old , the hotel located in central of the city ; near with coffee street , ”Ligo” supermarket walking around 10 minutes, and flamboyan traditional market nearest by walking 5 minutes 😊 overall the breakfast so good simple but complete •
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Price per night from:US$19
Posted on Jun 4, 2026
Anonymous UserThis hotel is strategically located in the center of Pontianak, with walkable distance to Ayani Megamall & Museum Kalimantan Barat.
Check-in was a breeze, room was clean, except for the bathroom, where there were noticeable black mold near to the shower heads. The experience of showering was not that good, due to the unfavourable scene of the black mold, and also, damp smell whenever I entered the shower cabin.
I also went to the spa, while the massage is decent, the person-in-charge made comments like - well, I am not a cashier, so I don't have change. To which, I feel like it is a bit not professional.
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Price per night from:US$31