Experience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.
Horison lokasinya strategis, pelayanan sangat baik, sangat bersih, fasilitas sangat oke banget, makanannya delicious, sangat cocok jadi destinasi utk liburan keluarga.
Namun ada sedikit saran, kursi santai yg sudah rusak kayu kayunya mohon diperbaiki dan mohon disediakan siaran tv lokal utk tv disetiap kamar. Over all good.
Nanti kita pasti kembali lagi utk liburan ke Horison.
When u specifically ask for a non smoking room and you were told at the reception that the price im paying is a smoking room. The tv should be sent to the museum as you cant see anything on the monitor.
We had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
The room interior as a whole is beautiful.The retro design of the toilet wall complements the contemporary touch of the living room.
Ordered Ayam Bakar (grilled chicken) and it tasted great.
Most importantly they have Bloomberg channel on their TV. Good for business-minded travellers.
This hotel is an older one that's now under Novotel management. The hotel looks fresh, the lobby is grand, and there's ample parking. The location isn't ideal, though, as it's in a 'sketchy' area, making late-night walks uncomfortable. The swimming pool is the hotel's highlight; it's probably the largest in Pontianak, and there's a kids' pool too. The rooms with pool access are definitely worth it, as you can easily go in and out without hassle.
worth every penny for a short stay during vacation and walking distance to get food around.. also nice rooftop bars where you can chill and listen to live performance.
Staff was helpful and friendly,but unfortunatly this hotel is going down hill a lot than privious stay.
This hotel used serve the best location and cleaness
And always be my best choice every single time transit in pontianak
All the bed sheet and towel they use are really old and yucky, there is a lot of blood stain or coffe stain in bed sheet and dirty.
Idk what wrong but they really need pay attentions to upgrade and back to where they used to be a good hotel and comfort stay.
Will avoid this hotel in future visits to this town.
Too much a walk to downtown with poor sidewalks and crossings.
Front desk denied my third night (prepaid breakfast/room) to be used on second night as had to leave early. Emphasize 'prepaid'. Completed review form in the room, Front desk manager emailed with apologies. The front desk lady should either be fired or went thru further customer service training and courtesy.
Room circuit breaker tripped burning phone charger, and the outlet extender. Electrician came quickly tho to reset breakers.
Room was very basic yet so called 'superior' room.
Good recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
Very Good
129 reviews
8.7/10
Price from
JPY 4,209
per night
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8,3/10
Very Good
GGiena79worth every penny for a short stay during vacation and walking distance to get food around.. also nice rooftop bars where you can chill and listen to live performance.
GGuest UserWill avoid this hotel in future visits to this town.
Too much a walk to downtown with poor sidewalks and crossings.
Front desk denied my third night (prepaid breakfast/room) to be used on second night as had to leave early. Emphasize 'prepaid'. Completed review form in the room, Front desk manager emailed with apologies. The front desk lady should either be fired or went thru further customer service training and courtesy.
Room circuit breaker tripped burning phone charger, and the outlet extender. Electrician came quickly tho to reset breakers.
Room was very basic yet so called 'superior' room.
AAnonymous UserWe had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
SsyafricalThis hotel is an older one that's now under Novotel management. The hotel looks fresh, the lobby is grand, and there's ample parking. The location isn't ideal, though, as it's in a 'sketchy' area, making late-night walks uncomfortable. The swimming pool is the hotel's highlight; it's probably the largest in Pontianak, and there's a kids' pool too. The rooms with pool access are definitely worth it, as you can easily go in and out without hassle.
GGuest UserExperience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.
Ddee556We are repeating customer to this hotel. We like the location, food and the staffs are very friendly and attentive to the customer.
We like to suggest the management to look into the minor lacking of maintenance on the rooms. Also the amnesties such as towel need to replace.
The food are good but a bit too salty. The coffee are so nice...
GGuest UserThe hotel wasn't very clean. Next time, please don't give me a room too far inside or too high up. It took too long to wait for the lift to go down, and the lift itself was also quite a distance away.
The location, however, was excellent, close to everything.
AAnonymous UserWhen u specifically ask for a non smoking room and you were told at the reception that the price im paying is a smoking room. The tv should be sent to the museum as you cant see anything on the monitor.
GGuest UserGood recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
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