Check in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as Iâm travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
Hotel was clean and look beach side. The foods very good. I like some snack. I was experience gym, actually exercise equipment too old. I hope next time have good experience with gym.
Despite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Good value for money. The location is great, approximately 30 minutes from Minangkabau Airport. The room was quite spacious and clean. The air conditioning was strong and cold, which was a welcome comfort given Padang's hot climate.
Breakfast offered a wide selection, featuring both traditional Minang dishes and more general options. Everything tasted delicious, and they even served traditional *jamu*.
Highly recommended for those looking for a stopover hotel in the Padang area, especially because it's not too far from the airport.
The hotel breakfast was quite generous, featuring local specialty pastries. The only minor drawback was that the bathroom felt a bit cramped. The hotel is centrally located, with plenty of banks and restaurants nearby, making dining incredibly convenient.
Everything is just nice. Breakfast is so delicious! Iâm from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadangâwithin walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didnât hang the âI need room cleaningâ tag on my door because I was still in the room. A cleaning staff member knocked and said âroom cleaning,â but I didnât respond since I was still inside and hadnât requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasnât a big issue for me as I was alone and fully dressed.
However, it would be better if staff didnât enter unless thereâs a clear request for cleaningâjust in case someone is inside and not properly dressed.
Very Good
66 reviews
8.5/10
Price from
PHP 1,983
per night
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9,4/10
Amazing
Very great breakfast and nice and clean room. Spacious bar area and also great dinner buffer
The hotel is right next to the mall and it is walking distance to alot of shops and opposite night market. Great location. Room is very comfortable, spacious and complete with basic amenities.
Everything is just nice. Breakfast is so delicious! Iâm from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadangâwithin walking distance. The staff are friendly too. The only thing that made me feel a bit uncomfortable was this: I didnât hang the âI need room cleaningâ tag on my door because I was still in the room. A cleaning staff member knocked and said âroom cleaning,â but I didnât respond since I was still inside and hadnât requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasnât a big issue for me as I was alone and fully dressed. However, it would be better if staff didnât enter unless thereâs a clear request for cleaningâjust in case someone is inside and not properly dressed.
Grand Gallery Hotel Bukit Tinggi â Comfortable Stay with Great Location ââââ Stayed at Grand Gallery Hotel Bukit Tinggi and had a pleasant experience. The hotel is clean, comfortable, and well maintained, making it a good place to rest after exploring the city. Rooms are spacious enough and suitable for families. The location is a plus â close to Bukit Tinggi attractions, making it easy to get around. The surrounding area is lively, yet the hotel itself feels calm and restful. Breakfast was decent with local options, and the staff were friendly and helpful, always ready to assist with requests or directions. Overall, a good value-for-money hotel in Bukit Tinggi, especially if youâre looking for a comfortable stay in a convenient location. Would consider staying here again.
Nice hotel located near the beach. The receptionists are very accommodative and friendly. Breakfast choice was good. Room is spacious and nice. Defintely would come back again
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
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