The pool and access to the mall is the best part. It would be nice to have a place to fill up and get clean water regularly. The breakfast buffet was a little bit of a disappointment. The service was good and the room was clean but the extra locks on our bathroom door and main door were broken off and that was a little concerning.
The staffs are 4/5. The location looks ok.
First they make
Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from
That dirty room from
Previous guest to lobby. Finally after long hours they gave me room.
The good
Thing is breakfast is good. Also they have free drop
To airport .
Overall its 3.5/5
In my personal experience.
Hotel
Is good but need more staffs or more training to staffs..
I arrived early in the morning and was told an early check-in was possible for an additional fee, so I was assigned a room. The bedding had a slight musty smell, but I was so tired that I fell asleep immediately. When I woke up, I had a rash and itching, which looked like bed bug bites, just like in the photos. At first, I thought they were mosquito bites and asked the reception for ointment, but they said they didn't have any. The facilities are good compared to other hotels in Port Moresby, but I never expected to get bed bug bites at a Hilton hotel. I mentioned the bed bugs to the reception, and a staff member noted it down, but there was no follow-up. I probably won't be staying here again.
Hello Lamana Team,
I wanted to take a moment to sincerely thank you for the wonderful service I’ve received during my stays. Your staff have consistently been friendly, welcoming, and attentive, and it’s something I truly appreciate.
I’d especially like to recognize the security team — they always greet me on arrival and departure, and their professionalism and friendliness make me feel safe and valued each time I visit.
I also want to give special recognition to Michelle at reception. She is always calm and collected, even during busy periods, and greets me with a warm smile every time. She remembers my name whenever I stay, and that personal touch makes a huge difference. Michelle’s service truly stands out.
Thank you again for the exceptional hospitality. It’s the reason I continue choosing Lamana.
Warm regards,
The Hotel great service and great staff , the staff and front office to understand and monitor what type of guest either business, pleasure etc...Also priorizing the customers need wants and not to turn away customers whom are there for good cause in helping our country .
The hotel clean and nice and needs monitoring of poolside use for the guest in house only and family kids not the public .
Staff and supervisor agu in front customers in pool side restaurant it's bad .Solve your problems quietly not for customers to hear or know .
Good but experience started ti deteriorate over time. Not really sure why but I felt they lacked proper training in customer service and professionalism. ( seems to be a bit unorganized at times.) Mostly pleasant though but something I can’t put my finger on why exactly. Outside area many people hanging around who I am not sure if they are guests or visitors. Takes a while to go down every-time to smoke and a very public type of establishment. (Lounge open to general public)…good for meetings and to work from. Breakfast was a highlight especially when bacon is on (every other day). Probably would not stay again. Only at suites possibly.
A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.
The location of the hotel is very close to the airport and the scenery is very good in the highlands. The staff are also very friendly. Somehow, they listen to me and offer solutions. Thanks to you, they are very comfortable Enjoyed a safe trip
Great
12 reviews
9.2/10
Price from
HK$1,658
per night
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8.2/10
Very Good
GGuest UserHello Lamana Team,
I wanted to take a moment to sincerely thank you for the wonderful service I’ve received during my stays. Your staff have consistently been friendly, welcoming, and attentive, and it’s something I truly appreciate.
I’d especially like to recognize the security team — they always greet me on arrival and departure, and their professionalism and friendliness make me feel safe and valued each time I visit.
I also want to give special recognition to Michelle at reception. She is always calm and collected, even during busy periods, and greets me with a warm smile every time. She remembers my name whenever I stay, and that personal touch makes a huge difference. Michelle’s service truly stands out.
Thank you again for the exceptional hospitality. It’s the reason I continue choosing Lamana.
Warm regards,
GGuest UserGood but experience started ti deteriorate over time. Not really sure why but I felt they lacked proper training in customer service and professionalism. ( seems to be a bit unorganized at times.) Mostly pleasant though but something I can’t put my finger on why exactly. Outside area many people hanging around who I am not sure if they are guests or visitors. Takes a while to go down every-time to smoke and a very public type of establishment. (Lounge open to general public)…good for meetings and to work from. Breakfast was a highlight especially when bacon is on (every other day). Probably would not stay again. Only at suites possibly.
DdalgomyI arrived early in the morning and was told an early check-in was possible for an additional fee, so I was assigned a room. The bedding had a slight musty smell, but I was so tired that I fell asleep immediately. When I woke up, I had a rash and itching, which looked like bed bug bites, just like in the photos. At first, I thought they were mosquito bites and asked the reception for ointment, but they said they didn't have any. The facilities are good compared to other hotels in Port Moresby, but I never expected to get bed bug bites at a Hilton hotel. I mentioned the bed bugs to the reception, and a staff member noted it down, but there was no follow-up. I probably won't be staying here again.
GGuest UserVery good overall. Excellent location especially for anyone attending rugby league match as hotel is right next to stadium. Only issue was there was no representative at the airport on arrival to arrange transfer to hotel. However, other representatives contacted the hotel and the transport arrived
GGuest UserThe Hotel great service and great staff , the staff and front office to understand and monitor what type of guest either business, pleasure etc...Also priorizing the customers need wants and not to turn away customers whom are there for good cause in helping our country .
The hotel clean and nice and needs monitoring of poolside use for the guest in house only and family kids not the public .
Staff and supervisor agu in front customers in pool side restaurant it's bad .Solve your problems quietly not for customers to hear or know .
AAnonymous UserThe staffs are 4/5. The location looks ok.
First they make
Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from
That dirty room from
Previous guest to lobby. Finally after long hours they gave me room.
The good
Thing is breakfast is good. Also they have free drop
To airport .
Overall its 3.5/5
In my personal experience.
Hotel
Is good but need more staffs or more training to staffs..
NNgaiThe hotel environment is comfortable and  clean.  staff service attitude is attentive ,  active and enthusiastic.  The food in the hotel restaurant is of high quality and  tastes good, which is beyond my expectation. The most important thing is that the price consumption is also reasonable.
GGuest UserI found the apartment is dirty on the first day and i didnt have access key due to bad door sensor and i tolled hotel more that 3 times but no one response to my complain, in addition there are no internet on the apartment for theses 7 days, moreover they prommesed me to pickup me to airport but no bus come to my appartment, i was about to miss my flight because of their appointment.
GGuest UserThe pool and access to the mall is the best part. It would be nice to have a place to fill up and get clean water regularly. The breakfast buffet was a little bit of a disappointment. The service was good and the room was clean but the extra locks on our bathroom door and main door were broken off and that was a little concerning.
How much is the average rate for hotels with Breakfast in National Capital District?
For hotels with Breakfast in National Capital District, the average price on weekdays is HK$1,652, and the average price on weekends (Friday–Saturday) is HK$1,593.
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