We arrived past 3 says the room is not ready, they say they will call us but no one called. I approached another receptionist and she booked as immediately. The room was okay for the price. Breakfast is good. Location is good. But service is just par, we asked the room cleaned they did not clean the room service that we left.
I liked the hotel, my room, and the beach was great however it had a feeling that it was descending into decrepitude.
The gym was very shabby. There was no central bar or shared lounge area to mingle (temporarily closed). To get a drink I had to go into the Chinese restaurant which was then impossible to work on my laptop with a casual drink as I had intended.
At breakfast it was quite possibly the worst coffee I've ever had and the eggs were also dubious. Toast was make your own but there was no toaster - only some grilling oven that would take 10 minutes to make your toast - less than ideal once you had already put your food on your plate....
the hotel is good but the inclusion in the toiletries like soap, shampoo etc.... but the toothbrush is not included as per staff. But in the booking this was included but anyway nice staff and ambiance, free swimming pool my grandchildren love it. we will book again next year thank you!!!!
All personnel were honest, kind and pleasant to deal with. From the Security Guard assisting as to park, bell man who had a great smile, front desk handling our paperwork professionally and the room attendant prompt in supplying our needs. The check out process and time was seamless.
Java hotel is beautiful. Staff were friendly and helpful. Downside was the fact that they did not have any elevators which was difficult for some friends who have difficulties going up several flights.
The place is new and having 3rd party listing in trip. com can get better deal, as if you just walk in will charge you their regular price very pricey as they just next to the wharf marina going to hundred Island, the room is excellent clean and had a nice size bathroom with bedit, hot water and great water pressure, firm comfortable bid and big soft pillow and heavy blanket. The staff is very helpful and polite accommodating, big size pool not heated but comfortable. I would stay this place again if ever we return to alaminos, its just sad that this war crisis is affecting the business and people livelilyhood.
The room is spacious, there's hot and cold shower, free potable water station in each floor, free shuttle going to airport, property is at front of Jollibee and near to SM Laoag 20 pesos tricycle fare going there. Staff are approachable and friendly..i recommend this hotel for those who have early flights
If you come to Vigan,
I definitely recommend staying here.
The location is great.
One step outside and you're on World Heritage Street.
There's a pool and rooftop bar on the roof.
The breakfast was delicious too.
Nice hotel, although having the bar open late to 2am from Friday to Saturday & 4am on Saturday to Sunday meant a constant flow of people either arriving or leaving, some must have been wearing clogs or diving boots, as the noise was unbearable....kept me awake until 5am Sunday morning & our room was at the opposite end of the building from the bar. The bar snacks were good, breakfast on Monday took nearly 45mins to arrive, so coffee was already finished 35mins previously! Not certain if it's true, but there was a photography session ongoing on the ground floor on Monday, the photographer was also the chef, so suggest the chef books his photography sessions once his chef duties are completed...just a suggestion...not sure who does the ratings, but seems to me hotels can claim to be anything they want...this was more 3* than 5* from my experiences
My booking was somehow changed to a 2 single bed studio so my partner and i had to push the beds together. Netflix doesn’t work on the remote we were stuck with random cable networks. They fixed the hot water issue so that was great. I can hear the staff shouting around outside the our room. I think Bedbox Hotel would’ve been a better choice
Very Good
76 reviews
8.3/10
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TWD 1,307
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8.9/10
Very Good
GGuest UserGood -Park like setting, pet friendly, many nice pools to use. Couple villa has own little pool surrounded by plants for privacy. Air-conditioned room. Warm shower water, local drinking water provided. Eating area inside room, ref and sink. Gated entry with gate guard. Provided breakfast, portions are local but quite filling. Plenty of onsite parking (watch out for coconuts above car). Golf cart with driver available but the walk is really short and mostly flat. Toothbrush and amenities provided. Ants and bugs are typical so not an issue (bug spray recommended for foreigners). Employees welcoming and very responsive and well groomed. Room service (took for all meals).
Bad -lack of food menu in room with room service offered, housekeeping called Butler but not. Provided cell phone with load, load expired initially. Updates every 6 hours to phone via text message. 80% of time housekeeping could not be reached. Menu once either found on web site or brought to door many things not available and size of portion not clear. Food cold sometimes upon delivery and or not taste very good, food service is slow. Bar soap provided is nice but small (cut down from a larger bar). A bit of a drive to anything else nearby and not much else found to do here.
Ugly -Breakfast order lost on last day to check out, was placed 6PM in person at door night before. If had not called would not have been provided (since we had pet with us, opted for room service) Housekeeping light not working at front door to make up room. Ref compressor noise. Sometimes arcing / hum noise coming from electrical panel. Expectation of vacationer not in alignment with profit margin site manager is attempting to generate from each stay. You are left with a feeling of overpaying for a level of service that was lacking and this felt in relation to how the business just seems to be run. Arrival was overwhelming (good) but departure needs improvement.
GGuest UserGood -Met owners of BnB, Ice cream, bar and dining available on site (Italian / local food), good breakfast included. Air-conditioned room, phone and satellite tv (requires load by site). On site generator to support power blackouts. Nice garden like feel, gated and fenced. On site parking (minimal). Christmas lights set up for the season. New three-story expansion currently being built (but no impact to stay). Stocked in room mini bar. Shower water flow good. Nice on site pool (3-4 ft deep). Nice ocean views, Koi pond and sitting areas. Dogs and cats (3 ea) live on site.
Bad -Food order ~3 hr in advance, prices are a bit higher than normal, breakfast night before. Some items on menu not available. Room is very small mostly bed and small area to walk around. Bathroom local size challenge for larger people (toilet to wall space). Plumbing not support flushing of TP, place in holding bin. Shower heater wall switch should be labeled. Switch is in same stack of switches as bath lights. Refrigerator and mini bar stocked. (bug spray recommended for foreigners as mosquitoes can get in the room). Located on main roadway. A short drive to other things in the area. No beach (small gravel area), surf can be strong at back of property. Kayaks appeared usable but life jackets were questionable (suggest replacing) unless experienced seemed more like yard art. Amenity kit provided (bar soap was crumbled and could not be used, shampoo was barely enough for one shower (suggest abandon and provide home made or none at all).
Ugly -Local purified drinking water provided in plastic pitcher (not enough for two people per/day and no way to know where from), can ask for more but not convenient. Spouse incurred sickness from bad (other) water during stay.
GGuest Userextremely nice staff. place is a bit old but decently managed. room is decent enough with cold air conditioning unit and working bidet & hot shower. two things i did not like, however, was the very thin blanket and that there was only 1 outlet located at the other side of the room, far away from the bed.
GGuest UserIt was my first trip to Philippines with my husband and wife. By the time I moved by bus from Baguio and arrived at Bigan at 10 pm, the city was quiet and there were few people and I was a little scared, but the guardman at the front desk and entrance 々 welcomed me with a smile. I'm really happy It was good. The building and rooms were simple, clean and relieved. The location faces a calm street, but early in the morning you will hear motorcycle sounds and nearby schools, so if you are sensitive to sound, you may need earplugs. It is a hotel that I want to use when I come to Bigan again.
FFulgencio PolThe place is new and having 3rd party listing in trip. com can get better deal, as if you just walk in will charge you their regular price very pricey as they just next to the wharf marina going to hundred Island, the room is excellent clean and had a nice size bathroom with bedit, hot water and great water pressure, firm comfortable bid and big soft pillow and heavy blanket. The staff is very helpful and polite accommodating, big size pool not heated but comfortable. I would stay this place again if ever we return to alaminos, its just sad that this war crisis is affecting the business and people livelilyhood.
Ggibo_27Great place to escape the hustle and bustle of the city! Balai Balatong is located inside a barangay and has kubo/hut theme with a touch of modern elegance. The rooms are well designed and are really clean.
We were lucky to book the place for our own on that day as it is a weekday for a very inexpensive price. We got the pool and entire place literally for our own for a day which is great! It could be priced double or triple for its current state of the rooms.
As the place is relatively new, just opened last 2024, there is no in house reception available. Works like an airbnb. No in house-resto yet. These two might be the reasons why they are holding on to pricing the rooms higher. Would have given them a perfect rating if these are available. There is a good restaurant though just in front of the place called Pha Ramen which is an aesthetically good restaurant serving good Pinoy dishes (and accepts credit cards).
Staffs are friendly and accommodating. We had an early flight the next day and they were able to arrange for our transfer to the airport.
We will surely come back!
GGuest UserThis is my third time staying at Aureo and I'm satisfied so far. It combines the best of a beautiful and wide natural beach with a combination of pools that will satisfy each member of the family. My only gripe is that the waste bins are too small and some toilet stalls are too tight, i.e. the door is too near the edge, which can be difficult for taller guests. Service is excellent. Congratulations to management and staff!
AAnonymous UserDecided to try Chalaroste despite the comments wherein the bathroom stinks, daming langaw, sira lock ng door, etc. and it was not a regret that we booked this resort because it was amaaaazing! we availed the standard room.
It has tv, mini ref, toiletries (towels, tissues, soap, shampoo, toothbrushes & toothpaste), water heater since may coffee and creamer provided, bottled water. lahat yan is good for 2 na. mabango rin ung cr sa loob ng room, no issues at all. May wifi rin!
Complete na rin sa common kitchen, no worries na mag aagawan since they provided lots of plates kalderos and the like, lulutuin na lang dalhin.
Mabato ung beach but the infinity pool did not disappoint! Ang ganda lalo na sa gabi. May signage na u can use the pool until 9 or 10 pm yata but the staff let us swim there until 1 am. There are tables near the pool which overlooks the beach na maganda mag chill! Pet friendly also ❤️
Overall, I loved the place! It felt like the price was too cheap for such a resort that has a complete amenities. Literal na sarili mo na lang at pagkain dalhin mo.
GGuest UserHighly recommended! Staff are courteous and kind. Not too crowded resort. First thing we did upon check in is to check our room and if we need to replace it. We booked 2 rooms but need to ask replacement for one of our room due to aircon water leak on the floor. They are kind enough to replace our room. The rooms are cold and clean.
Breakfast is okay. Need some enhancement in the future.
Overall we love our stay and the kids enjoy their pool and beachfront.
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