Very nice finishes gave a great impression. Very clean and nice.
The only negative wes the A/C which was set at 67 and could be only on and off in my room. Neither was ideal.
The place is in a good location and very clean. They stayed out in contact with me to make sure everything was okay and if I needed anything. The breakfast was great. Location is perfect for this hotel. I would recommend anyone to stay here.
We came to celebrate my birthday and the room was clean, comfortable and customer service excellent. We had purchased the breakfast online option to our room and this saved us about $30 or so on the breakfast buffet, which had your normal things on it but it was fresh, hot and good service. Would definitely stay here again.
Teammates traveled to New Orleans, hotels within 100 yuan, Ctrip photos are very different from the actual stay, I feel a little cheated. Fortunately, the teammate was alone, he said that the hotel breakfast was OK, not far from the airport, it was OK.
When I entered the room, the undeniable smell of urine perfumed the air. I looked for the source and, while getting in bed, I found it. It was the MATTRESS!!!!! I ask to place us in another room, which was accompanied with an apology. In the other room, it smelled less urine-like. YET, I lifted the blanket and noticed 2 DIRTY, I MEAN DIRTY, SOCKS that had been there since who-knows-when!!!!! This meant that the sheets were not cleaned, either!!!! We had to leave!!! This was an emergency trip and we will NEVER go here again!!!
It's an average hotel. They double charged me for breakfast. My reservation included breakfast for 2, and then when I ate breakfast they added it to the bill. Be careful.
The place seemed clean enough and very close to the airport with free airport shuttle. Had a dinner place 100 feet from there which was nice. Took the 202 bus from downtown to get there and cost me $1.25 a person to get there. The people where nice and looks nice however, they are starting to not keep it up as cracks on tiles and wood scratched etc. Still would not effect me from going again but they have to keep up and will continue to be a nice clean hotel
It is a convenient place to stay in and enjoy the hotel with the morning breakfast
Very Good
101 reviews
8.9/10
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GGuest UserThe hotel was nice convenience was great everything was within walking distance but what I didn't like was the paying for parking if I'm already staying.
廖廖The hotel rooms are quite spacious and comfortable, but compared to high-end star hotels, the facilities are average and the price/performance ratio is not bad. It is suitable for family travel!
VVanessa RatcliffWhen I entered the room, the undeniable smell of urine perfumed the air. I looked for the source and, while getting in bed, I found it. It was the MATTRESS!!!!! I ask to place us in another room, which was accompanied with an apology. In the other room, it smelled less urine-like. YET, I lifted the blanket and noticed 2 DIRTY, I MEAN DIRTY, SOCKS that had been there since who-knows-when!!!!! This meant that the sheets were not cleaned, either!!!! We had to leave!!! This was an emergency trip and we will NEVER go here again!!!
GGuest UserI booked this Americas Best Value Inn & Suites @ Lake Charles I210-Exit-5. There was NOTHING that was comparing to a suite. In fact, it is more like a motel class. There were several factors that made us NOT HAPPY staying here, and will probably will not stay here in future. I am explaining why I rated this hotel/motel below its class: (a) first the hotel is on ”cheap” side. The towels provided were very limited, and there was no towel for the floor. The lighting in the room, as well as thru-out the property was annoying. Everywhere I see bright florescent day-time white light, so bright. The room has this same light from ceiling down. It was so bright, no adjustment. It's hard for a person to sleep, while the other person is awake and needs light. The room is a lacking several fundamental items for a hotel, no coffee machine. The shampoo/soap provided were some sample 1-person ones. The ”breakfast” area was a joke. The only thing proved was coffee, that were not good at all. Yet, trip.com's reservation had me selected either room with or without breakfast. So, I booked with breakfast. But there was nothing provided. I asked the receptionist, he said, they don't have breakfast, just coffee.
The plus side was that, they provided a good size refrigerator. And they have the microwave in the 'breakfast” area.
Although it seemed a recently built hotel, but it's just a basic motel, lacking basic necessity items in hotel room. Overall, I would not stay here again.
Bbm998I had a wonderful business stay at this hotel in New Orleans. The location was perfect—close to everything I needed, including meeting venues and great dining options. The room was clean, comfortable, and well-equipped for work, with reliable Wi-Fi and a quiet atmosphere. The staff was professional and helpful throughout my stay. It was a great balance of business convenience and New Orleans charm. I would definitely stay here again on my next trip!
MMadison Carolyn KateCheck in was easy and staff was friendly. The hotel is only a 5 min drive from the airport. They have a shuttle that goes to/from the airport every hour. You will need to call or email after booking to get the shuttle times if you plan to use it.
MMoe Life nolaGreat breakfast,location wonderful,staff was helpful with directions towards canal street,bourbon street 5min week ,right in the center of all the action
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