Customer service was pretty rude and dismissive and this is coming from a super chill kinda customer.
Room is clean and modern but basic. No water bottles supplied - definitely should be at the price the hotel charges.
Location great with transfer to airport but you must give 24hrs notice or they refuse to collect you.
Breakfast is 5/10. Not terrible but limited in selection and not very good quality.
Wifi was also poor.
Gym is dire.
Overall I wouldn’t recommend it.
El lugar es excelente, la ubicación es inmejorable, la limpieza muy buena. Todo equipado (solo hacía falta un trapo en la cocina). Recomiendo mucho quedarse en este lugar.
Solo creo que la comunicación con el host debe mejorar por esta app, llegué a la estancia y no me habían compartido la clave de wifi, y no contestaban el teléfono que tienen acá. Gracias a la vida me había quedado en otro lugar con ese mismo host y pude contactarles, y se solucionó, pero de no ser así creo que me hubiese tocado hacer muchas cosas para conseguir la clave. Sin embargo, ya con el número, son diligentes, resuelven todo rápido, te ayudan en lo que necesites, etc. Recomiendo mucho reservar acá! 🫶🏽💜
The location is bad. It is not in the city center. It is not close to any tourist attractions. There are a few night clubs nearby.
The hotel room was clean but a bit old and shabby.
There are no restaurants, shopping malls or public transportation nearby.
The hotel has no air conditioning, no drinking water, a small bathroom, no shuttle bus, and no electricity in the sockets.
The TV didn't seem to have internet, the water pressure in the room was great, the bed sheets were clean and comfortable.
Very good value for money, convenient location, close to the airport, the hotel is next to the main road, this price can have a suite with such a large space, it is really rare in South America, there is an open kitchenette, you can cook by yourself at night, this is for the Chinese stomach, you can eat hot Chinese food in a foreign country, Full of happiness 😋👍
The hotel as such is incredibly clean that the staff is very friendly, breakfast could improve and have a little more variety, the staff attention if it is first. But I have to make a note in front of the place this remains in a place called a free zone, which is a conglomerate of customs shops, for this reason at the entry of this place there is a security service that is served by porters very gross, it is a trouble to have to register passport card every time you enter and leave and that the services of Taxi Uber cannot enter and have to register and you cannot enter with the transport by putting your safety at risk. The hotel was very comfortable and very comfortable. I would recommend that you notice the guests of these disadvantages.
Great staff good amenities close to the airport and nightlife. One of my new favs. I have stayed at the Mariott, the Capital , the Aloft, and the Dann Carlton. Def will be back to this Hilton. #shoutouttoparis her daddy knows how to make hotels for American abroad.
The location is very good. The surrounding area is rich. The rooms are also very quiet. The only downside is that the rooms do not provide paper and the quality of the shower is very poor.
The hotel boasts a good location, conveniently close to the airport. Situated directly across from a police station and seemingly surrounded by upscale residential areas, the security felt excellent. A large shopping mall is also just a 10-minute walk away. Breakfast was quite good, with options that suited local palates well. The hotel restaurant also offered very generous portion sizes for meals. However, the cleanliness was a slight concern. During my multi-night stay, I woke up on two separate nights to use the bathroom and unfortunately spotted cockroaches.
Facilities: Quite new
Hygiene: Quite clean
Environment: Excellent location, convenient to everywhere.
Service: Free airport pick-up every hour.
I booked a deluxe executive room directly, and non-members can use the lounge, which is great. Thank you. The overall cost-effectiveness is very high.
Very Good
56 reviews
8.6/10
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AAnonymous UserThe hotel boasts a good location, conveniently close to the airport. Situated directly across from a police station and seemingly surrounded by upscale residential areas, the security felt excellent. A large shopping mall is also just a 10-minute walk away. Breakfast was quite good, with options that suited local palates well. The hotel restaurant also offered very generous portion sizes for meals. However, the cleanliness was a slight concern. During my multi-night stay, I woke up on two separate nights to use the bathroom and unfortunately spotted cockroaches.
AAmybellOur experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault
GGuest UserLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)
SSoulfulExplorerThe Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
TThomasBGAmazing new studio, with excellent design and quality minimalistic furniture. Has everything one could feel in comfort - including a kitchenette and a washing machine, which I didn't need for my short stay, but for a longer stay would be great. Nice minimalistic bathroom with all that matters (a big shower head and nice toiletries). Modern lighting and controls, more than enough plugs around the room, great wifi too. Super comfortable bed, everything is sparkling clean (and quite new). This area of Bogota is very nice, clean and close to a park, not too crowded either. The only thing I didn't like was the slow check in and the little extra bureaucracy there, but I guess it's the government that sets those rules and the owners just need to follow them.
AAnonymous UserThe most satisfying thing about the hotel is security. This street at the entrance of the hotel leads directly to Bolivarian Square. The street is a street stall. There is no stall at the entrance of the hotel. There are no artists and no homeless people. There are police fences around the alley.
Hotel breakfast is good, there is hot water, in the courtyard of the colonial mark, the atmosphere is good.
The only downside is that the room facilities are a bit old. The decoration style is old-fashioned.
The price is a bit expensive (stay for 3 nights, more than 800 yuan for one night).
AAnonymous UserThe Tryp Hotel was an adequate stay. The staff are incredibly kind and helpful. That made our experience worthwhile. Check in and check out processes were seamless and the breakfast was good. However, the carpet stains, poor/awkward lighting, and bathroom stench made our stay less satisfying than we hoped for. Overall, it’s location and nearby restaurants made it solid choice if you’re in Bogota, Colombia.
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