The hotel is ina good location for the airport and the shared taxi stand. The buffet breakfast was really good. The room was very spacious and comfortable. The free airport shuttle is not as good as it sounds. It only goes 3 times a day.
I was injured on the plane and arrived at the hotel in a wheelchair. He gave me as much support as possible, such as changing rooms and responding to emergency response in the middle of the night. Thank you very much to the staff 々. I will definitely stay at this hotel again the next time I come to Algeria. Thank you very much.
The room environment and security are very good. You will be required to go through security checks when entering the hotel gate, and vehicles will also undergo explosion-proof checks when entering the security area. However, most of the hotel buffets are bread (although this is the case in many hotels). The hotel does not allow outside food to be brought in.
We booked the hotel before booking the air tickets, but letter got the air tickets a day before our arriving date , we sent several messages to the hotel's e mail address as well as to trip.com to adjust our booking.... none responded to our communications, we tried to contact the hotel by phone, but they do not respond too.
with more frustration, when i showed the e mails copy at the reception counter (Hotel) the checked and informed that they have received the mails... did not even bother to give me any explanation for not responding to my request. My colleague and I, had to stay in a different hotel for 1 night and left AZ Hotel Vouge, D or a night before... this non - cooperation not only cost us USD 200 more but had to face a lot of trouble .
I’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
Location is perfect, room is very clean even though it has some moist smell at the beginning.
Overall facilities were maintained very well.
However, this hotel lacks international power point facilities such as USB charging port and universal plug point.
Others, I am happy.
Room cleaning service needs to be reviewed, breakfast seemed very limited, orange juice and fruit quickly ran out, you constantly have to ask for refills! Tables are not cleared to allow other people coming down to find clean tables! A blatant lack of staff!
L’hôtel un peu loin de tout (20 min minimum à chaque fois) la communication entre les selon les services ( personnel) est un peu compliqué.
Dans l’ensemble correct
The room is well-regulated, the traffic is quite convenient, the sea is super close, and there are local restaurants on the side. It is not very convenient to eat Chinese food. Need to call, or tram.
Good
35 reviews
7.9/10
Price from
DKK 460
per night
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8,3/10
Very Good
Lovely hotel masha Allah - standouts include both the reception staff as well as the restaurant staff who were exceptional with their attentive service. Restaurant food at Le Grand Bleu was of high quality, we experienced a lovely dinner service and we made sure to thank the head chef who was very friendly as well as the waiters. The two young male waiters were super friendly and professional, lovely to see. Breakfast service was very good too. Only thing about the hotel that would have been nicer is if the private bathroom had a bath tub in the Executive/Privilege with sea view and a cooler room during summer months. Still highly recommend this hotel.
The service was okay. But there were some miscommunications regarding the hotel transfer, so we had to wait for almost 40 minutes before we decided to take taxi. Time wasted. Other than that, it was okay.
Had a wonderful day in this hotel very convenient for first time travelers as it has everything you need from taxi pick up and drop off from the airport. Good Internet connection, clean rooms and quiet. All amenities are available. The staff are very friendly and the customer service is on top. I will definitely stay again in this hotel if I come back to Algeria.
The location was good with an excellent view of the sea and city, also convenient between the airport and downtown. Staff are especially courteous. Breakfast was excellent 👌🏾
Breakfast is a variety of bread + coffee bought from outside The room is OK, a little small, but it is cleaned every day. Figure 2-3 is the environment outside the room. It's still a bit dangerous outside at night
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