The room was not ventilated and had a strong odor. The hotel has a great location, excellent service, a warm and comfortable room, and a rich and delicious breakfast. I was very satisfied!
2. The hotel staff was very friendly and attentive, the room was clean and tidy, and the facilities were complete. The hotel gave off a warm and comfortable feeling, making it perfect for a family trip.
3. The hotel's environment is beautiful, the service is excellent, and the value is very good. The breakfast was varied and highly recommended!
4. The hotel's location is very convenient, with a wide range of amenities nearby. The room was spacious and bright, and the bedding was comfortable. Overall, it was a great stay.
5. The service was very attentive, the room was clean and tidy, and the facilities were complete. The overall atmosphere was warm and welcoming, making me feel right at home. I would definitely stay at this hotel again.
Download the app to get the full hotel review... 1. The hotel has a great location, is very convenient for travel, and has a beautiful view. I was very satisfied! 2. Friendly and attentive service, staff...
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Hotel Review Reviews
Part 1: Hotel Review Responses
1. Dear guest, thank you for staying at New Xilian. We are sorry to learn that you were dissatisfied with our service. Regarding your concerns, we sincerely invite you to call the front desk or contact the lobby manager at your convenience to provide us with the details so we can improve. Thank you again for choosing New Xilian. We hope this experience will not undermine your trust in us and we look forward to seeing you again.
2. Dear guest, thank you for staying at New Xilian and taking the time to share your experience with us. We are committed to providing every guest with better service. Regarding the soundproofing issue you mentioned, we will report it to the front desk. We will arrange a quieter room near the residential area next time you stay. Thank you again for choosing New Xilian Business Hotel and hope this experience will not undermine your trust in us. We look forward to serving you again on your next stay.
3. Dear guest, thank you very much for staying at New Xilian and leaving us your valuable feedback. The entire hotel staff sincerely apologizes for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality. We look forward to your attention and welcome you back.
Read More Feedback Smart Summary This article is a collection of positive hotel reviews, including guest comments and the hotel's responses. 1. The hotel has always been committed to...
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Nos alojamos en el Hotel Huerto del Cura para celebrar nuestra noche de aniversario de boda y no podríamos haber elegido un lugar mejor. Desde el primer momento la experiencia fue inmejorable: las instalaciones son espectaculares, la habitación estaba impecable y la relación calidad-precio nos sorprendió gratamente.
Tuvieron además un precioso detalle por nuestro aniversario, algo que marcó la diferencia y nos hizo sentir realmente especiales.
El buffet de desayuno merece una mención aparte: sin duda, el mejor que hemos probado en nuestra vida. La variedad, la calidad de los productos y el cuidado en la presentación lo convierten en una experiencia única para comenzar el día.
Recomendamos este hotel al 100%, tanto para una escapada romántica como para disfrutar de unos días de descanso. Un lugar lleno de encanto que sin duda repetiremos.
Hotel prawie na końcu wybrzeża, ale ma to swoje plusy - blisko do dzikich plaż, więcej ruchu, aby się przejść spacerem do centrum oraz większy spokój w okolicy.
Hotel bardzo czysty, rzucało się nam w oczy jak panie czyszczą nawet wnętrze szafy w pokoju.
Wymieniłbym narzuty na łóżka.
Piękny widok z balkonu na morze ( taki mieliśmy
zarezerwowany pokój).
Niestety największym rozczarowaniem są śniadania. Zero warzyw, wciąż ten sam zestaw, przesuszona jajecznica, kiełbaski. Wciąż te same słodkie wypieki. Trzeciego dnia mieliśmy już dosyć.
Na kolację też okrojone dania, zadowolone tak na 60 %..ale szału też nie ma. Napoje dodatkowo płatne.
Ogólnie wróciłbym do hotelu, ale bez wyżywienia.
The overall service is satisfactory. Breakfast, lunch, and dinner were delicious. Parking is a bit inconvenient. The facilities inside the hotel are convenient.
The staff at the hotel were so helpful and happy, the location of the hotel is right in the centre. I was meant to book a hotel in Valencia but this came up on the trip app as in Valencia. I’m so glad we got to experience castellio de plana. What a lovely, fun and welcoming town at Christmas time. The food culture was amazing. Thank you for an excellent trip and making feel so welcome.
We really enjoyed our stay at Hotel Albufera. The room was clean, quiet, and comfortable, and one small but meaningful detail—the beds were nice and long, which we appreciated after staying in other places where our feet hung off the edge!
The location was also super convenient. Everything we had planned to see in the Valencia area was easy to reach, and having a Hyper Carrefour within walking distance made it simple to grab any forgotten travel items.
A great value overall, and we would happily stay here again.
The stay was to make the marathon of Castellon.
Well the facilitation of the bathing after marathon in the 6-stage gym.
The hotel is very friendly and very friendly.
The hotel is located in an industrial area. Without a car you are stuck. It is not suitable for tourists visiting Valencia. We used it as a transit point. The hotel is ideal for this, located close to the motorway between France and southern Spain.
Good: The hotel is very clean, the rooms are spacious. An ironing board and kettle are included. The TV has four German channels: RTL, Vox, SuperRTL, Eurosport. Parking in front of the hotel is free. The breakfast is good and varied. The hotel has a garden with a pool.
The hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. More than a valid hotel to rest and asse*** during the stay at the Grao de Castellón
40 reviews
7.3/10
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TWD 1,531
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8,4/10
Very Good
RRainbowheartThis hotel is very good. Alicante is a beautiful coastal city in southeastern Spain, located on the Mediterranean coast. It is famous for its sunny beaches, historical sites and food. It is part of the Valencia Autonomous Region and is also a famous holiday resort.
Must-see attractions in Alicante:
• Castillo de Santa Bárbara: overlooking the
MMedouHotel is located in san juan , I booked XL room with no view with breakfast , dinner can booked in the reception it cost less . So everything was ok
AAnonymous UserThe hotel is about 15 minutes away from Alicante Airport. There is a bus line 23 to the city 20 meters away. The breakfast is buffet style and the taste is average. There is a KFC nearby that has not yet opened. There are no commercial areas or restaurants around.
GGuest UserBooked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
GGuest UserGreat location. This is my second time staying at this hotel.
The good : It’s very central. It has the hotel parking, even though that car park is quite small, if it’s full there’s a public car park next door. The room itself is spacious, decent shower, beds fairly comfortable.
The bad. : the AC. We arrived in the room, it was 30 degrees outside. We changed and left our AC on whilst we went out for dinner. When we came back the room was like a sauna. I went down to reception and the woman said “ah I can turn it on from here”. So clearly they have some sort of energy saving policy, but come on, it’s 30 degrees outside. The room did get a fraction cooler but I woke up in the night and the light was flashing on the AC where they must’ve turned it off again, and our room back to being boiling. And also the actual AC fans were only circulating “cooler” air up high on the roof and never felt like the air actually reached us on the bed. Heat rises, our room was too hot to begin with. Because of this I won’t stay here again.
AAmeseeThe hotel was perfectly located and clean. Just the lifts took really long to get down. We booked 2 rooms, 1 was located on the 8th floor and the other on the 5th floor. Sometimes it took us 10 min to get down as 1 of the elevator was broken.
The pool was small but good. If you go at 10 when it opens its not busy at all
PPassporttoPalateThis is my second stay in this hotel and it is just as I remembered. The staff are very friendly and go that little extra to make sure you are comfortable and to help as needed. At check in they give you a card with restaurant recommendations from places nearby. The girl at the front desk told me which were her favorites and recommended a few extra.
The rooms are spacious and clean. They have giant windows for natural light and plenty of space to move around. Bigger than your average euro-hotel room, for sure. The facilities are solid. The gym has a personal trainer if you wish to book a session - otherwise it's free to use, well laid out and well equipped.
The hotel is well located - right near the main square and a short walk from the railway station. There are penty of cafes, restaurants, shopping streets etc nearby. And plenty of bus route readily available if you wish to venture further - down to the beach for example.
VViajero por sorpresaThe hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. More than a valid hotel to rest and asse*** during the stay at the Grao de Castellón
AAdam DavidBeautiful views from the room and everything was clean. The only problem i found was that the beer in the minibar had been drunk by a sneaky guest and filled with water, and had the lid put back on. I phoned up reception, and they said they would bring two beers, but they never came. Have a wonderful time other than that the beach was beautiful
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