The staff were very kind and upgraded us to a larger room than usual. The bathroom was spacious, clean, and had strong water pressure. The bedroom had air conditioning even though it was winter. The bed was soft and very comfortable, and there was plenty of space to organize our belongings. The breakfast was acceptable; although it was not very varied, it was sufficient for what we needed for breakfast
I had a very pleasant stay at Hotel Port Azafata Valencia. The hotel is comfortable, clean, and well maintained, making it a great place to relax after a day out.
What really stood out was the front desk staff — extremely friendly, welcoming, and genuinely helpful. They were always ready to assist with any questions and made the stay feel easy and stress-free.
Overall, a great experience and excellent value. I would happily stay here again and recommend it to others visiting Valencia.
Stayed at this hotel for the third time, but the experience was getting worse and worse.
First, the room does not provide slippers and toothbrush toothpaste;
Breakfast options are not much, the plates are not clean
The important thing is that the room is not soundproof. The toilet in the toilet often has the sound of water. On the last night, there was a supermarket or a store downstairs. A large truck didn’t know what to carry. It started at around 1 am. It took more than two hours to stop. The porters are still talking loudly and turning on the stereo
The only advantage is that the room is big enough.
Next time I come to Valencia, I will not stay at this hotel.
The hotel is centrally located just a few steps from the cathedral. Spacious and modern rooms. Advised for anyone who wants to take a hotel in the central area.
Excellent location, just a 3-minute walk to the metro station, and about 15 minutes to Valencia city center. The breakfast buffet was outstanding, and the coffee machines were very good. There are some free parking spaces in front of the hotel; otherwise, parking is available in the hotel garage for €10 per day. We were kindly upgraded to a suite, thank you very much. We would highly recommend the Hotel Olympia.
I stayed at this hotel a few times before the pandemic, mainly because it was located next to the market. This time, I noticed the hotel had been renovated and was cleaner and tidier than before. I'd been thinking about how good the breakfast was at the gas station next door, but unfortunately, the breakfast there isn't as good now.
We really enjoyed our stay at Hotel Albufera. The room was clean, quiet, and comfortable, and one small but meaningful detail—the beds were nice and long, which we appreciated after staying in other places where our feet hung off the edge!
The location was also super convenient. Everything we had planned to see in the Valencia area was easy to reach, and having a Hyper Carrefour within walking distance made it simple to grab any forgotten travel items.
A great value overall, and we would happily stay here again.
The hotel itself is very nice. It looks beautiful and is very clean. My problem with the hotel, and this is no reflection on the staff, is that the pool, bar, and restaurant were all closed. The weather was beautiful and the main reason we picked this hotel was based on the pool on the rooftop. That was incredibly disappointing, so if you plan on staying here any time other than the middle of summer, don’t expect to use any of the amenities.
The stay was to make the marathon of Castellon.
Well the facilitation of the bathing after marathon in the 6-stage gym.
The hotel is very friendly and very friendly.
The room was not ventilated and had a strong odor. The hotel has a great location, excellent service, a warm and comfortable room, and a rich and delicious breakfast. I was very satisfied!
2. The hotel staff was very friendly and attentive, the room was clean and tidy, and the facilities were complete. The hotel gave off a warm and comfortable feeling, making it perfect for a family trip.
3. The hotel's environment is beautiful, the service is excellent, and the value is very good. The breakfast was varied and highly recommended!
4. The hotel's location is very convenient, with a wide range of amenities nearby. The room was spacious and bright, and the bedding was comfortable. Overall, it was a great stay.
5. The service was very attentive, the room was clean and tidy, and the facilities were complete. The overall atmosphere was warm and welcoming, making me feel right at home. I would definitely stay at this hotel again.
Download the app to get the full hotel review... 1. The hotel has a great location, is very convenient for travel, and has a beautiful view. I was very satisfied! 2. Friendly and attentive service, staff...
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Part 1: Hotel Review Responses
1. Dear guest, thank you for staying at New Xilian. We are sorry to learn that you were dissatisfied with our service. Regarding your concerns, we sincerely invite you to call the front desk or contact the lobby manager at your convenience to provide us with the details so we can improve. Thank you again for choosing New Xilian. We hope this experience will not undermine your trust in us and we look forward to seeing you again.
2. Dear guest, thank you for staying at New Xilian and taking the time to share your experience with us. We are committed to providing every guest with better service. Regarding the soundproofing issue you mentioned, we will report it to the front desk. We will arrange a quieter room near the residential area next time you stay. Thank you again for choosing New Xilian Business Hotel and hope this experience will not undermine your trust in us. We look forward to serving you again on your next stay.
3. Dear guest, thank you very much for staying at New Xilian and leaving us your valuable feedback. The entire hotel staff sincerely apologizes for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality. We look forward to your attention and welcome you back.
Read More Feedback Smart Summary This article is a collection of positive hotel reviews, including guest comments and the hotel's responses. 1. The hotel has always been committed to...
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Very Good
137 reviews
8.4/10
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RRainbowheartThis hotel is very good. Alicante is a beautiful coastal city in southeastern Spain, located on the Mediterranean coast. It is famous for its sunny beaches, historical sites and food. It is part of the Valencia Autonomous Region and is also a famous holiday resort.
Must-see attractions in Alicante:
• Castillo de Santa Bárbara: overlooking the
MMedouHotel is located in san juan , I booked XL room with no view with breakfast , dinner can booked in the reception it cost less . So everything was ok
CCoraimarmNos alojamos en el Hotel Huerto del Cura para celebrar nuestra noche de aniversario de boda y no podríamos haber elegido un lugar mejor. Desde el primer momento la experiencia fue inmejorable: las instalaciones son espectaculares, la habitación estaba impecable y la relación calidad-precio nos sorprendió gratamente.
Tuvieron además un precioso detalle por nuestro aniversario, algo que marcó la diferencia y nos hizo sentir realmente especiales.
El buffet de desayuno merece una mención aparte: sin duda, el mejor que hemos probado en nuestra vida. La variedad, la calidad de los productos y el cuidado en la presentación lo convierten en una experiencia única para comenzar el día.
Recomendamos este hotel al 100%, tanto para una escapada romántica como para disfrutar de unos días de descanso. Un lugar lleno de encanto que sin duda repetiremos.
GGuest UserOur room had bed bugs, room Service skipped our room 2 times. When they actually do room service. There was black hair everywhere.
Other rooms had a phone we did not.
I feel like got one of their worst rooms.. but i would go back just to see if we had a bad room. Cause the staff is nice and the hotel “feels” great and has a great location!
GGuest UserBooked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
GGuest UserGreat location. This is my second time staying at this hotel.
The good : It’s very central. It has the hotel parking, even though that car park is quite small, if it’s full there’s a public car park next door. The room itself is spacious, decent shower, beds fairly comfortable.
The bad. : the AC. We arrived in the room, it was 30 degrees outside. We changed and left our AC on whilst we went out for dinner. When we came back the room was like a sauna. I went down to reception and the woman said “ah I can turn it on from here”. So clearly they have some sort of energy saving policy, but come on, it’s 30 degrees outside. The room did get a fraction cooler but I woke up in the night and the light was flashing on the AC where they must’ve turned it off again, and our room back to being boiling. And also the actual AC fans were only circulating “cooler” air up high on the roof and never felt like the air actually reached us on the bed. Heat rises, our room was too hot to begin with. Because of this I won’t stay here again.
GGuest UserWe had our bag stolen on the last night. The police were very unhelpful. We were left with no phones or money or bank cards. The hotel staff helped us contact relatives at home so we could have our flight details home sent to us. Also relatives paid the hotel directly and they arranged lunch, taxi to the airport and assistance with the police forms. Could not have been more grateful. Our 10 night stay had been wonderful up to this point, and the staff made sure that we were ok and did not worry. Would definitely recommend this hotel for location and cleanliness and staff attitude.
GGuest UserThis property is a cross between a hotel and apartment complex. The rooms are average size with some kitchen facilities which were useful; they have a nice balcony. Staff were helpful. Breakfast was expensive at EUR16.50 per person so we didn't try it. There are supermarkets nearby to get good stuff for breakfast. Room cleaning costs an extra EUR15 per day if you want it (free very 5 days). For a property with over 400 rooms, studios and apartments (potentially 800 - 1000 people in peak season) the pool area is very small. The pool is around 12m by 6m and on sunny days every sunbed and deckchair were full for every minute. If your looking for a sunbed poolside stay this is not the place. With the space and number of rooms they have they have they should build another pool. Location is good with the beach and metro about 10 minutes walk away. There are many restaurants which get more expensive the closer you get to the beach.
PPassporttoPalateThis is my second stay in this hotel and it is just as I remembered. The staff are very friendly and go that little extra to make sure you are comfortable and to help as needed. At check in they give you a card with restaurant recommendations from places nearby. The girl at the front desk told me which were her favorites and recommended a few extra.
The rooms are spacious and clean. They have giant windows for natural light and plenty of space to move around. Bigger than your average euro-hotel room, for sure. The facilities are solid. The gym has a personal trainer if you wish to book a session - otherwise it's free to use, well laid out and well equipped.
The hotel is well located - right near the main square and a short walk from the railway station. There are penty of cafes, restaurants, shopping streets etc nearby. And plenty of bus route readily available if you wish to venture further - down to the beach for example.
VViajero por sorpresaThe hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. More than a valid hotel to rest and asse*** during the stay at the Grao de Castellón
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For hotels with Gym in Valencian Community, the average price on weekdays is PLN 1,267, and the average price on weekends (Friday–Saturday) is PLN 1,409.
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