Hotel near Kyoto Station and surrounding areas,Kyoto38.6% of visitors choose this area
Zzhuhengxin2026.02.21
This is a 4-star hotel, very close to Kyoto Station, and they offer a free shuttle bus to and from the station. The shuttle picks up on the left side when you exit the *Karasuma Central Exit* (条口) of Kyoto Station. There isn't much to explore around the hotel itself, and very few restaurants. If you plan on taking the train or eating out, it's best to head to Kyoto Station. Kyoto Station is large and beautiful, a tourist attraction in itself, and even has a big Isetan department store!
The breakfast restaurant on the 14th floor is a revolving restaurant with panoramic views of Kyoto. However, the Western set breakfast is quite mediocre. The breakfast restaurant on the first floor offers both Japanese and Western options, but the value for money isn't great. In terms of transportation, besides taking the train from Kyoto Station, you can also catch a bus nearby. It's a bit far from the livelier areas of Sanjo and Shijo, making it suitable for guests who prefer a quiet stay and want to be close to Kyoto Station.
Despite being away from the city they charge for parking and also despite being a platinum elite member no benefits extended. They were pretty stuck about everything and I did not enjoy the lack of care. We celebrated my wife’s 50th birthday there and they were aware and the gift that was kept in the room was 2 sachets of bath salt. Something really needs to be done in terms of service.
Hotel near Kyoto Station and surrounding areas,Kyoto38.6% of visitors choose this area
GGuest User2026.05.20
This is one of good place in Kyoto that everyone should go. It’s near the Kyoto to station and many attractions place. You can walk easily to go restaurant and sightseeing. The room has many functions that you can use its . The highlight of this place is onsen that it includes when you stay at this hotel. Everything Nitchya Tiewanichkul can relax your body after walking the city. The breakfast has many food that you can select.
Hotel near Kyoto Station and surrounding areas,Kyoto38.6% of visitors choose this area
GGuest User2026.04.05
The hotel is less than 2 minutes from the exit, making its location excellent for getting anywhere. The rooms are very clean, and the breakfast is delicious. The only downside is that the ventilation fan is quite noisy at night, which might affect light sleepers. However, I'm very satisfied and would consider staying here again on my next visit.
Dear Staff of Urban Hotel Kyoto-Gojo,
Hello!
During my recent trip to Kyoto, Japan, I encountered an unexpected situation at your hotel: my insulin medication, which I carry with me, was accidentally frozen due to a storage error and completely rendered ineffective. I was very worried this would affect my health and travel plans. However, the way your hotel handled the entire situation made me feel incredibly warm and reassured in a foreign country. I would like to extend my sincerest gratitude to your hotel.
Immediately after the medication became unusable, your hotel promptly offered a sincere apology, without any excuses. You proactively helped me contact a local hospital to schedule an appointment and actively coordinated to resolve the issue throughout, instantly alleviating my panic and concern. The next morning, your hotel specifically arranged for a staff member to accompany me to the hospital, assisting me with all procedures for my appointment, obtaining a prescription, and purchasing new insulin. Their service was patient, thoughtful, and meticulous. Furthermore, your hotel voluntarily covered all expenses for the medical visit and medication purchase, completely resolving all my worries.
What could have been a troublesome incident caused by a storage error was transformed into an exceptional service experience, far exceeding my expectations, thanks to your hotel's responsible and dedicated service attitude, as well as the efficient and thoughtful follow-up. Being in an unfamiliar foreign country, with language barriers and unfamiliar procedures, it was the hotel staff's consistently thoughtful assistance that made me feel genuine care and warmth, completely dispelling my concerns.
Your hotel's customer-centric approach, the service philosophy of not shying away from problems but actively resolving them, and the staff's diligent, responsible, and friendly service attitude deeply moved and satisfied me. Once again, I wholeheartedly thank all the staff at your hotel for their meticulous help and thoughtful service. I also wish your hotel thriving business and continued success!
Sincerely,
JW
202***.16
Hotel near Kawaramachi,Kyoto17.4% of visitors choose this area
CChengchengyipian2026.04.21
The hotel entrance isn't huge, but the 4th-floor reception area has a wonderful design with lots of greenery, bringing you closer to nature. It's a really comfortable spot to just sit and relax.
The room itself is spacious and comfortable, and importantly, it has a small balcony that lets in natural breezes. Having fresh, circulating air in the room is incredibly important to me.
There was a short-haired lady at the front desk who was exceptionally kind and thoughtful. When I checked my luggage, she noticed that what I'd bought was a cream roll and thoughtfully offered to refrigerate it for me. She also gave us a warm farewell when we left. Although I'm not entirely sure if she was trying to communicate with me in Chinese because I couldn't hear very well with her mask on.
There are some downsides, though. Even on the 8th floor, I was still bothered by motorcycle noise every night. I'm a light sleeper by nature, so I didn't get good rest those two nights.
The room was quite spacious, and the bathroom was clean. There's a microwave and a dining area on the first floor. The only downside is there's no luggage rack. The location is super convenient, very close to Kiyomizu-dera Temple and Sannenzaka/Ninenzaka. There are also bus, tram, and JR stations nearby.
Hotel near Kyoto Station and surrounding areas,Kyoto38.6% of visitors choose this area
SSLWKBS2026.05.16
This hotel is very conveniently located—just a five-minute walk from Kyoto Station. Despite the rooms being small, the bathroom is surprisingly spacious in comparison. The hotel itself is nice and clean. A nice bonus is the free gym. There’s also a 7-Eleven right next door, with a shared entrance on the ground floor. The staff are extremely friendly and helpful, doing their best to answer any questions. One thing to note: since the hotel is next to the train station, you may want to request a quiet room—though be aware that the view from those rooms might face the interior fire exit.
Also good that they provide pyjamas😊
Hotel near Kyoto Station and surrounding areas,Kyoto38.6% of visitors choose this area
GGuest User2025.12.04
Every staff member at the hotel was incredibly nice. The young lady who spoke Chinese was particularly polite and welcoming. The hotel's proximity to a bus stop makes getting around very convenient. We had a lot of luggage, so we took a taxi from Kyoto Station to the hotel; the price was acceptable, around 20 USD (within 150 RMB). I accidentally left an item behind at the hotel again, but after contacting them, they quickly located it and informed me to pick it up. Their email responses were very prompt, and they truly go out of their way to help guests. It was a really great experience.
Hotel near Kyoto Station and surrounding areas,Kyoto38.6% of visitors choose this area
JJW82025.12.15
The service attitude at the hotel was somewhat poor, and the check-in time was not very accommodating. Even when I arrived about 30 minutes early, I was told that no rooms were available, although the hotel did not appear to be fully occupied. Housekeeping did not change the bed sheets during my stay, which was disappointing.
On the positive side, the hotel is conveniently located near the train station, making transportation easy.
Great
321 reviews
9.2/10
Price from
€87
per night
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8.8/10
Very Good
GGuest UserDear Staff of Urban Hotel Kyoto-Gojo,
Hello!
During my recent trip to Kyoto, Japan, I encountered an unexpected situation at your hotel: my insulin medication, which I carry with me, was accidentally frozen due to a storage error and completely rendered ineffective. I was very worried this would affect my health and travel plans. However, the way your hotel handled the entire situation made me feel incredibly warm and reassured in a foreign country. I would like to extend my sincerest gratitude to your hotel.
Immediately after the medication became unusable, your hotel promptly offered a sincere apology, without any excuses. You proactively helped me contact a local hospital to schedule an appointment and actively coordinated to resolve the issue throughout, instantly alleviating my panic and concern. The next morning, your hotel specifically arranged for a staff member to accompany me to the hospital, assisting me with all procedures for my appointment, obtaining a prescription, and purchasing new insulin. Their service was patient, thoughtful, and meticulous. Furthermore, your hotel voluntarily covered all expenses for the medical visit and medication purchase, completely resolving all my worries.
What could have been a troublesome incident caused by a storage error was transformed into an exceptional service experience, far exceeding my expectations, thanks to your hotel's responsible and dedicated service attitude, as well as the efficient and thoughtful follow-up. Being in an unfamiliar foreign country, with language barriers and unfamiliar procedures, it was the hotel staff's consistently thoughtful assistance that made me feel genuine care and warmth, completely dispelling my concerns.
Your hotel's customer-centric approach, the service philosophy of not shying away from problems but actively resolving them, and the staff's diligent, responsible, and friendly service attitude deeply moved and satisfied me. Once again, I wholeheartedly thank all the staff at your hotel for their meticulous help and thoughtful service. I also wish your hotel thriving business and continued success!
Sincerely,
JW
202***.16
GGuest UserFacilities: My only complaint is that the king-size bed in the king room is made of two single mattresses pushed together, and after sleeping on it for a while, a gap forms between them.
Hygiene: The hygiene is excellent.
Environment: The surrounding area is very quiet, and there are convenience stores not too far away.
Service: The service attitude is great, and the hotel even offers free shuttle service to Kyoto Station.
Hotel near Kyoto Station and surrounding areas, Kyoto
Price per night from:€43
9.4/10
Amazing
GGuest UserEverything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.
TTravelsoloMight be more suitable for first timers or travellers who are into Kiyomizu temple or Gion(both location walkable from hotel)
I'm a frequent traveller to Japan/Kyoto thus location does not work well for me but not a deal breaker.
Hotel is pretty big as I feel the distance walking from elevator to room, decent size rooms with windows that can be opened for maybe 3 inches(?) Enough pillows and quiet room for good rest and also nice public areas with lotsa greens. Rooms need to be more throughly cleaned though as I found coffee/tea stains on the table top(not acceptable for hotels of this grade)
The in room water dispenser is a great idea though.
There's a bakery within the hotel itself thats open from breakfast if you are into convenience, delish but there are simply too many good bakeries(or other breakfast places) in Kyoto.
GGuest UserThe hotel's location is fantastic! The design is also very modern and forward-thinking. The front desk and concierge staff were all incredibly enthusiastic and always attentive to whether we needed any assistance. It was a very satisfying stay. We stayed in Japan for 7 nights and switched between 3 hotels, and this was by far the most satisfying five-star hotel experience!
Hotel near Kyoto Station and surrounding areas, Kyoto
Price per night from:€172
9.5/10
Amazing
GGuest UserThis is one of good place in Kyoto that everyone should go. It’s near the Kyoto to station and many attractions place. You can walk easily to go restaurant and sightseeing. The room has many functions that you can use its . The highlight of this place is onsen that it includes when you stay at this hotel. Everything Nitchya Tiewanichkul can relax your body after walking the city. The breakfast has many food that you can select.
Hotel near Kyoto Station and surrounding areas, Kyoto
Price per night from:€51
9.4/10
Amazing
TThe Travel HunterOutstanding experience at Hotel Granvia Kyoto. Staying here made our Kyoto trip effortless, especially with the hotel located right above Kyoto Station. Trains, buses and shopping are just steps away, which saved us so much time and energy.
The hospitality was excellent. The staff were polite, attentive and very efficient, making us feel welcomed immediately. Check in was smooth and the overall service throughout our stay was consistently professional. The room was spacious, spotless and very comfortable, perfect for resting after a full day of sightseeing.
This hotel combines prime location with refined service and comfort. I would gladly stay here again and highly recommend it to anyone visiting Kyoto. Truly a five star experience.
Hotel near Kyoto Station and surrounding areas, Kyoto
Price per night from:€101
9.5/10
Amazing
IIRADAThough the hotel itself is good (I’m staying here for a second time), this time the service was awful.1) went to breakfast, me and my friend ordered 2 dishes, when in 20 mins time there still was nothing, we reminded a waitress of our order… another 20 mins - still nothing. All in all we spent 40 mins at the breakfast restaurant and didn’t get our food. When we explained this to the hostess she just said “sorry” and we left the restaurant hungry. 2) ordered afternoon tea for 3 persons (afternoon tea is served at another restaurant at the hotel). 2 normal sets and 1 for a person who doesn’t like dairy products. That person is me. I explained that I have no allergy, I just don’t like the taste of milk, cheese, et cetera. So I’m fine with bread and with sweets, just not the ones that have cheese on top. In the end instead of the sweets they brought me a fruit platter (that’s all, my friends got a lot of different sweets), when I again explained to the hostess that I’m fine with sweets (sweet bread) and would like to eat the sweets included in the afternoon tea set she just said that they “prepared smth else” for me (she meant the fruit platter). No apology no anything. Mind you, I ordered afternoon tea last year at this same place - everything was alright! As this is a 5 star hotel and everything here is rather expensive (including breakfast and afternoon tea) this is unacceptable level if service.
Hotel near Kyoto Station and surrounding areas, Kyoto
Price per night from:€244
8.9/10
Very Good
ZzhuhengxinThis is a 4-star hotel, very close to Kyoto Station, and they offer a free shuttle bus to and from the station. The shuttle picks up on the left side when you exit the *Karasuma Central Exit* (条口) of Kyoto Station. There isn't much to explore around the hotel itself, and very few restaurants. If you plan on taking the train or eating out, it's best to head to Kyoto Station. Kyoto Station is large and beautiful, a tourist attraction in itself, and even has a big Isetan department store!
The breakfast restaurant on the 14th floor is a revolving restaurant with panoramic views of Kyoto. However, the Western set breakfast is quite mediocre. The breakfast restaurant on the first floor offers both Japanese and Western options, but the value for money isn't great. In terms of transportation, besides taking the train from Kyoto Station, you can also catch a bus nearby. It's a bit far from the livelier areas of Sanjo and Shijo, making it suitable for guests who prefer a quiet stay and want to be close to Kyoto Station.
Hotel near Kyoto Station and surrounding areas, Kyoto
Price per night from:€35
9.3/10
Great
GGuest UserMy stay at the Hilton Kyoto was absolutely delightful. The hotel perfectly blends modern comfort with Japanese aesthetics; the design is minimalist yet refined. The room was spacious, well-lit, and impeccably clean, making for an excellent stay. Located in the heart of the city, it's right next to a subway station, and within walking distance of the Shijo shopping district and the dining streets along the Kamo River, offering unparalleled convenience for getting around, sightseeing, and shopping. It offers great value for money and comfort—highly recommended!
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