Posted on May 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
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Price per night from:CAD 135
Posted on Aug 17, 2026|Superior Single Room
JekosI really like this hotel. The staff are very competent and friendly. Everything is very clean. The breakfast is very diverse and delicious. There's also a gym and a pool with a jacuzzi.
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Price per night from:CAD 55
Posted on May 21, 2026
Guest UserI had a 22 hours layover so I booked it for it's location/airport shuttle service, but amenities are kinda lacking, Room doesn't offer slippers, so after showers I had to be bare footed (I had sneakers traveling) , no coffee/tea either. breakfast is very basic, no scrambled eggs, only hard-boiled without soy sauce, it's plain. the ham without much meat... anyway, for the price, it's on the low end.
One incident, when I came back from my city tour, my card wouldn't work for the room even though I am well within check-out time, it's quickly resolved.
The upsides are, staffs are friendly and eager to help!
So overall, it's a 3 star out of 5.
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Price per night from:CAD 104
Posted on May 10, 2026
Guest UserThis hotel is a gem! The value for money is excellent. It's very clean, and the room smells lovely. A special thank you for the room choice – the ocean view is breathtaking. The location is convenient too: it's a stone's throw from the beach and close to shops/cafes.
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Price per night from:CAD 86
Posted on May 31, 2026
Guest User
My Moroccon friend I studied my phd with in Ireland (my nationality) drove me from Cas airport to the hotel & helped me with my bags to my room & ordered me a bottle of wine from the bar (about the same price as the deluxe room), saying welcome to my beautiful country! The bar staff took the wine off my friend, a GP, and said ”I know this is how you earn your bread and you will be paid but we don't accept this here”. I.e. The receptionist accused my friend of being a **********. The bar man was disgusted by the comment. Having paid, I didn't stay at the hotel and checked out the next day. The receptionist should say... We don't accept non-customers going to customers rooms, not accuse another Moroccon woman of being a ****** (my conservative Muslim friend was mortified)
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Price per night from:CAD 55
Posted on Jun 20, 2025|King Room
Guest UserI stayed for 1 night, June 16-17. The service was very good as well as the facilities. The next day after checking out I checked and found that my t-shirt was left behind, then I went back to ask about it, but they said they couldn't find it. I'm sure my t-shirt was left there. How can a hotel as good as this have something left behind and not stored first? Even didn’t care about asking me my contact information so if thy ask the staff and found it thy will contact me!! Thy are not doing that
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Price per night from:CAD 234
Posted on May 15, 2026
Guest UserExcellent hotel, clean. The soundproofing isn't perfect, but it wasn't noisy and didn't disturb our rest. The room was cleaned daily. The room is spacious, with a comfortable mattress and pillows. We did see small ants on the table near the kettle. The bathroom is convenient and clean. For the price, it's acceptable. It's a convenient 15-minute walk to the train station. The breakfasts are decent, and they have desserts, but they are a bit repetitive.
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Price per night from:CAD 67
Posted on Aug 2, 2026|Standard Queen Room with Sofa Bed
Anonymous UserThe location is super convenient with plenty of restaurants nearby. For Chinese food, I recommend Golden China. For Western options, Dauphin or Casa Jose are great choices, but Dauphin is my top pick. It's also close to Marina Mall and not far from the Hassan II Mosque.
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Price per night from:CAD 86
Posted on Mar 19, 2026
Ekaterina Novitskaia
My husband and I were pleased with our stay. Comfortable firm mattresses, two rolls of toilet paper, and cool water during the day, which gets warmer in the evening.
The hotel is located next to a busy road, so it's difficult to get any rest during the day, as even with the windows closed, you can constantly hear cars honking and passing. At night, there's practically no traffic. This is probably the only drawback.
Breakfast isn't very varied, offering a variety of pastries, porridge, omelets, and the like.
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Price per night from:CAD 66
Posted on May 2, 2025
Guest User
Dear Four Seasons Hotel Casablanca Team,
I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special.
I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.
Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.
Thank you once again to all the staff for making our honeymoon unforgettable.
Sincerely,
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Price per night from:CAD 873