We were happy with everything — a perfect option for an overnight stay during a long layover. We stayed for one night and it went smoothly, even though the hotel is close to the airport (we didn’t hear any noise at all).
The condition of the room was okay. There were some scuffs on the walls and damaged floorboards in a few places, but we didn’t see this as a big issue for a short stay.
We really appreciated the very early breakfast — even with our early flight, we had time to eat. The breakfast was simple but had a wide selection.
Thank you for the comfortable stay!
Perhaps this Sheraton use to be good in the past, but now this hotel only pretending to be 5star. Really rooms is fine, but everything needs repair, everywhere is cracks on the walls and dirty corners in the bathroom. Everyday housekeeping should clean better and wear glasses to see dust everywhere.
One thing is good is clean beddings and comfortable bed so you may enjoy view to pool and sea side, which cost 100$. But is you go around this lovely swimming pool you will see a lot of cigarette ends, dust, rubbish and broken tiles on the floor, which is right time to repair. One more note about restaurant, we try some food like pizza etc., meal is with low quality and then later I got problem with stomach. Thanks Heaven there is nice faces on reception who thy to help me anytime. Big hello to managers of Sheraton who forgot to check rooms of hotel completely, before to sell your room hotel manager shoul know what they sell to clients.
Very nice hotel, very nice and convenient location, near the hotel many shops and nice restaurants, very clean and food is very nice, stuff are very friendly and helpful
Our stay at Wanda Vista Istanbul was mixed.
The bathroom drainage was clogged, and the washing machine was extremely dirty, clearly not cleaned or maintained.
The air conditioner made a strange choking noise, and some lights and sockets in the room didn’t work properly.
However, the staff were very polite and helpful, and even though we arrived early, they didn’t charge extra.
They also changed our room to one with better facilities, but unfortunately, the cleanliness was still poor.
Beautiful view, good service, good breakfast
It’s in a great spot with lots of local cafes and restaurants, also great shopping centres close by
The only issue was a bit of mould like smell from the bathroom
Maybe due to the timber floors getting wet and not drying properly in there
Hotel near Karakoy,Istanbul3.1% of visitors choose this area
AAnonymous User2025.06.01
Lovely hotel that didn't disappoint! Our room was clean and comfy, and the staff were warm and friendly. Location was exceptional - within walking distance to attractions and very near the tram stop as well. Perfect base for our time in Istanbul!
Hotel near Taksim,Istanbul66.5% of visitors choose this area
LLeiye2025.10.03
An unexpectedly great experience! I initially thought it would just be an average stay since it's a 4-star hotel, but the service and location were excellent. There was a national football match happening right next door that day. The rooftop restaurant has unbeatable views and is even a Michelin-starred establishment. The service was very attentive, and it's super close to the airport bus stop.
Overall, a really comfortable stay. We were very satisfied, apart from a few minor issues. The Wi-Fi didn't work, and one day we didn't get new towels. But otherwise, everything was great. The breakfast was very good. Use of the pool and sauna were also included. You have to book a swimming cap for 100 lira for the pool. Otherwise, everything was great!
The location is good as it is within 10 minutes of SAW airport, however our yellow taxis driver didn't look happy to be called out just for this short drive! The room was clean and complimentary water is a very nice touch. There is also a small fridge in the room which is very handy. The staff were friendly and the hotel was nice enough for an overnight stay before a flight.
Hotel near Fatih,Istanbul6.6% of visitors choose this area
AAliaskian2025.09.29
This is a brand-new, conveniently located hotel a great base for exploring Istanbul. It has very clean soundproof rooms and modern amenities. Very modern lobby. Kettle, bottled water in the room. The staff was helpful. However, two things lemy stay down: a drainage smell in the bathroom (not very strong though) and a very disappointing breakfast. The selection was very small, and the coffee was terrible. One form machine tatsed as barley, and filtered was awful too
Very Good
267 reviews
8.7/10
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9.2/10
Great
AAbdoAbdulghaniThe hotel breakfast was great with very large selection of food, the location is not far from the city center by the train and the nearest train station is just behind hotel called Kazlicesme.
The nearest shopping mall and commercial area is around 5-10 minutes walking west of the hotel called Olivium, also before reaching the mall you will see a local park and local stores, like supermarkets, restaurants and bake shop. The hotel staff were very helpful and professional, room service does amazing work keeping the hotel rooms common areas very clean. I will definitely stay here again.
AAnastasiospapadakisWe truly loved every bit of demiray hotel from the aesthetic of the reception , the rooms , the breakfast , the rooftop view everything if I were you and I was looking for a perfect hotel in istanbul I would not search anymore let me be more specific:
We were greeted by the beautiful Ezgi at the reception with a smile and friendly attitude that made us feel like we were visiting friends and family , since i also work in the same field this is what we strive for a perfect check in , she politely gave us complimentary tea and turkish coffee and handed us the keys to the room always eager to help us with any information after explaining the times of breakfast and the hotels included free access areas ( swimming pool, hammam , turkish bath , sauna ) , Hasan the bellboy then took our stuff explaining in detail what is included in the room water and the amenities were complimentary tap water is not safe to drink in istanbul but all the bellboys always brought us water anytime we needed and with a smile .
In the first night we stayed in the hotel we had a issue with the shower phone it was fixed but It broke again the next day , Mert who was at the night shift at the time gave us a complimentary upgrade and also he told us that if possible the change could happen on his shift and not the other shift , I write this down because since I work on this field i find Mert to be a very good , hardworking professional and excellent colleague since he solved a issue so quick in order to not bother the next shift , truly a excellent receptionist and he has my respect . On the third day of our stay we did a huge walk from taksim to the Hotel but we didn't eat anything we arrived back at the hotel and we wanted to order food , Emroh when I told him my request which as a front office manager myself i know it is not a part of the receptionist duties especially at night , immediately spoke with his colleague and they ordered us a pizza which was amazing we left the cash and went to the room , it shows Emroh can go above and beyond for demiray hotel customers and deserves a big applause . On the last day I requested a late check out to Emroh which was accepted and it made us very happy since we could come back take a shower and leave , the hotel has a luggage room which was very convenient .
As for the breakfast it was Huge with great cold and warm options which change everyday , Cansu and the rest of the staff always assisted us with a smile and made our day from the beginning ! I have to applaud the housekeeping team esma and selma which cleaned the room to perfection and made us a beautiful design see picture bellow and since we know housekeeping is difficult for everyone we tried our best to keep the room as clean as possible .
Our room was beautiful with a bathtub and it had an beautiful design and a very comfortable big sized bed . The rooftop has a 360 view of the bosphorus with view of the Hagia Sophia Galata and all the other mosques trully amazing ( Photos bellow ) .
One of the most important things to note which impressed us is that Ugur the manager was always on duty ready to help, he spoke perfect English and he also looked the part with a stunning suit and a beautiful red patterned tie , it is very important for the hotel to have a nice team and this is what the manager does the best , as a front office manager myself I know Ugur has made an amazing team consisting of great all rounded receptionists that all in their unique ways made our stay memorable and amazing and deserves a big applause for his work .
We truly loved everything and everyone at the Demiray Hotel and we cannot wait to be back soon .
Sending lots of love from Greece ❤️
Room 104 :
Anastasios + Ofelia
GGuest UserThe staff was very friendly and very accommodating especially towards babies.They helped with any questions we asked.
The rooms were perfect and clean. The size of the room was very good as well.
Close to tram station and only 15 minute walk to Hagia Sophia etc.
Excellent choices for breakfast as well.
AAmir OlivHello
Enjoyed our stay, just some noise reaching the room, the window doesn't close properly, so there's a very disturbing noise coming from outside.
DdoudiWe enjoyed staying in G tower with all the facilities that made our holiday great! The staff were helpful and friendly especially Ms Neda. The location is also good for people who doesn't to be in a crowded and noisy area, the hotel was very clean and calm. We'll absolutely come back again!
Jjeremyccampbellvery nice place, nice views, you will need a car, its not near water. restaurants down stairs is good. other than that its a 5-8 minute walk
AAnonymous UserThe hotel is located very close to Istiklal street, and surprisingly close to Galata Tower. You can walk straight up the road and be at Galata Tower with 15 minutes. The hotel itself is very clean and the staff are very nice and really helpful. The first day I was there, the shower in my room didn't work, and the tap was actually broken. They changed my room and helped me so quickly. Other than a window that didn't want to close, and an aircon that was on but not working, everything else went quite smoothly.
GGuest UserThe hotel is stunning and the service is impeccable. The breakfast service was very impressive; the best I have ever experienced. My only complaint is that it was noisy from children running around and playing loudly in the public spaces late into the evening hours. I did not expect this from an establishment of such high caliber. The management did not seem very concerned when I brought it up. That being said, it is a magnificent and impressive hotel.
GGuest UserI recently had the pleasure of staying at Mula Hotel in Istanbul with my family, including two toddlers, and it was an experience I won’t soon forget. Nestled in the heart of the old Sultanahmet area, the location couldn’t be more ideal. It’s within walking distance of all the major attractions, offering a perfect blend of convenience and cultural immersion. The surrounding area is a food lover’s paradise, with an array of great restaurants offering local and international cuisine. Plus, the easy access to the tram makes exploring the city a breeze.
The hotel itself is a gem. My room was not only beautifully appointed but also boasted a stunning sea view that added a special touch to our family stay. Waking up to the serene vista of the sea was truly a highlight. The hotel’s family-friendly atmosphere made our stay with toddlers smooth and enjoyable.
However, what really sets Mula Hotel apart is its exceptional service. Every staff member I encountered was not just professional but genuinely warm and welcoming. Their constant smiles and readiness to assist at any hour truly made me feel valued and taken care of. From getting a bottle of water in the middle of the night to personal touches like waiters remembering my omelette preferences after just one day - every detail was noticed and appreciated.
I must give special mentions to Ercan at the restaurant and Ilknur at the front desk. Their outstanding service and personal attention significantly enhanced my stay. Their professionalism and kindness reflect the hotel’s commitment to guest satisfaction.
Coming from someone who travels significantly and has stayed in several fantastic properties across the world, I can confidently say that Mula is right up at the top, and a rarity among hotels.
In conclusion, Mula Hotel is more than just a place to stay; it’s a destination that offers a memorable experience. Whether it’s the prime location, the beautiful rooms, the delicious food, or the unparalleled service, this hotel ticks all the boxes for an exceptional stay in Istanbul. I highly recommend it to anyone visiting the city, especially those traveling with family.
GGuest UserI had excellent stay in Raffle again, this was my second visit. All staff are very attentive, and everyone we came across with are super friendly. One great thing is they don't take tips for granted, being a frequent traveller and worked in hospitality industry for years. Tipping is one of the things I would do anyways, but the staff are grateful for the tips, not work for tips. Service from heart from doorman, concierge, reception and housekeeping. Especially this time I traveled with my injured ankle they helped to arrange transportation and wheelchair for my daily use at hotel. Will definitely come back soon. Location is best as well as well maintained property. The only thing I had issue with when we booked the room it was 2 bedrooms with seaview but become 1.5 bedroom with city view a day before check in and was told room type is same. Which is unbelievable but I don't want to spend my new year argue at check in and will deal with trip.com when back to home.
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