The hotel is OK, very convenient, close to the airport, there are few steps down. However, the airport repair was really potholes, the road signs indicated that the wood was completely found, and the mobile map was taken around a big bend.
Great location (Applebee's right next door!). It was very clean -- that's not something I can say for most hotels post pandemic. Breakfast was good and the hotel was easy to navigate. I would definitely stay here again if I'm ever back on Aquidneck Island.
The room was nice, but we booked two nights and arrived one day late due to a flight delay. The front desk said it was sold out for two days, which was equivalent to wasting money. Fortunately, Ctrip officially solved the problem
This is Hilton's hotel in downtown Providence, close to Providence and the West Bank. The Rhode Island School of Design and Brown University campuses are on the east bank of the river, which is very convenient. There is a park on the west side of the hotel, and the City Hall is at the other end of the park. Macy's is one intersection away. There is a Starbucks not far downstairs, and the state legislature is also located there. It is very convenient. The surrounding area is mature. The hotel has a high-end space design, with a small kitchen, a large space, a lobby on the second floor, and breakfast on the second floor, which is very comfortable. The service process is simple and fast.
The location is great, close to Macy's, the State Capitol, Rhode Island School of Design, Brown University, and not far from the train station. I could just walk there to attend my child's graduation ceremony.
Located in West Warwick, Comfort Suites West Warwick - Providence is in the business district, a 4-minute drive from Launch Trampoline Park and 7 minutes from Warwick City Hall. This hotel is 4.8 mi (7.7 km) from Warwick Mall and 5 mi (8.1 km) from Nathanael Greene Homestead.
Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and a picnic area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 88 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
I am how genuinely happy my recent stay was at The Loom. From the moment I arrived, everything felt thoughtful, welcoming, and exceptionally well-run.
Check-in was smooth and professional, and the front desk team immediately set the tone—warm, efficient, and genuinely hospitable. After a long day of travel, it was refreshing to be greeted by people who clearly care about guest experience. Throughout my stay, every interaction felt consistent: friendly, attentive, and proactive without being intrusive. Whether it was a quick question, a request, or simply passing staff in the hallway, the level of professionalism and kindness was noticeable. It’s rare to see that kind of consistency across an entire team, and it made the stay feel effortless.
My room was spotless, quiet, and extremely comfortable. The bed and linens were excellent, and I slept better than I expected. I also appreciated the small details—well-maintained amenities, a clean bathroom, strong water pressure, and a layout that felt functional and relaxing. It’s clear that housekeeping takes pride in their work.Fully maintained and had a calm, polished feel. Common areas were clean and inviting, and the overall atmosphere felt both upscale and comfortable. I also appreciated how safe and organized everything felt, especially during busy periods. The breakfast/restaurant experience was excellent—fresh, well-presented, and a great start to the day. The service was just as strong as the rest of the property.The location was also a major plus—convenient and easy to navigate, with everything I needed close by. It made the entire trip smoother.
Overall, this was one of the better hotel experiences I’ve had in a long time. Thank you for delivering a stay that felt genuinely high-quality from start to finish. I’ll absolutely be returning the next time I’m in Providence
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GGuest UserI am how genuinely happy my recent stay was at The Loom. From the moment I arrived, everything felt thoughtful, welcoming, and exceptionally well-run.
Check-in was smooth and professional, and the front desk team immediately set the tone—warm, efficient, and genuinely hospitable. After a long day of travel, it was refreshing to be greeted by people who clearly care about guest experience. Throughout my stay, every interaction felt consistent: friendly, attentive, and proactive without being intrusive. Whether it was a quick question, a request, or simply passing staff in the hallway, the level of professionalism and kindness was noticeable. It’s rare to see that kind of consistency across an entire team, and it made the stay feel effortless.
My room was spotless, quiet, and extremely comfortable. The bed and linens were excellent, and I slept better than I expected. I also appreciated the small details—well-maintained amenities, a clean bathroom, strong water pressure, and a layout that felt functional and relaxing. It’s clear that housekeeping takes pride in their work.Fully maintained and had a calm, polished feel. Common areas were clean and inviting, and the overall atmosphere felt both upscale and comfortable. I also appreciated how safe and organized everything felt, especially during busy periods. The breakfast/restaurant experience was excellent—fresh, well-presented, and a great start to the day. The service was just as strong as the rest of the property.The location was also a major plus—convenient and easy to navigate, with everything I needed close by. It made the entire trip smoother.
Overall, this was one of the better hotel experiences I’ve had in a long time. Thank you for delivering a stay that felt genuinely high-quality from start to finish. I’ll absolutely be returning the next time I’m in Providence
TTrevor TuckerAlthough not so much these days, I have traveled a lot for work and it's nice to have a place to call home when you're on the road. I'm not a picky person and I really do not have specifications for what I look for when it comes to a hotel but the one thing that I do desire is a feeling of home and safety. The location was perfect and I was in the area that I was familiar with, but even if I wasn't enough familiar place, I still felt safe. The staff was very friendly and it was easy to navigate the building. Honestly loved my room, it had everything I needed and helped to become my temporary office apartment. The bed was incredible, perfect for someone who's been walking and traveling since 4:00 in the morning. The lounge chair in my room was also the most comfiest one I've ever been in and I ended up using that at the desk. They gave you a very nice office desk chair but I'm a very big person and I was afraid of breaking it, so it was a very pleasant surprise to have that alternative option. The gentleman at the front desk gave me a lot of information and suggestions for food based on restaurants in the area, they also gave me a discount coupon for a restaurant chain that I really love! It was honestly a very pleasant experience and I only wish I could have stayed longer, I definitely will go back to that location in the future when I'm working in the area. It was perfect for me and I would honestly recommend others to stay there if you're looking for a place for the night or an extended stay!
WwisehartVery clean and hands down the friendliest staff ever. The night audit woman is the soal reason I will be staying long term. She goes above and beyond to help guests and you rarely see that now a days.
JJingguanbeiziThis is Hilton's hotel in downtown Providence, close to Providence and the West Bank. The Rhode Island School of Design and Brown University campuses are on the east bank of the river, which is very convenient. There is a park on the west side of the hotel, and the City Hall is at the other end of the park. Macy's is one intersection away. There is a Starbucks not far downstairs, and the state legislature is also located there. It is very convenient. The surrounding area is mature. The hotel has a high-end space design, with a small kitchen, a large space, a lobby on the second floor, and breakfast on the second floor, which is very comfortable. The service process is simple and fast.
AAnonymous UserThe InterContinental Hotel series located in the Rhode Island capital is complete with hardware facilities. The design of public places and room space is very atmospheric and stylish. The breakfast package is selected, the production is exquisite and delicious, and the parking is convenient.
GGuest UserGreat trip, close to ” mansions” and Newport music festival...Staff was very helpful, kind. Room was clean. Plenty of parking.
There were certain fees for amenities
Etc; I wish they would give US the option as to whether WE WANTED THE ” amenities” and accordingly adjust the bill :)
Our access to Internet was non existent for one day...as, apparently, bad weather plays havoc on Internet/ wifi. Also wish they had more options for breakfast....I may have overlooked, but do they have a brochure re local restaurants/ activities. We were there for brothers birthday and concert so additional activities were not a requisite.
We' d stay there again but further discuss the ” upcharge” for ” stuff” we were either not going to use .
空空行散人The hotel is OK, very convenient, close to the airport, there are few steps down. However, the airport repair was really potholes, the road signs indicated that the wood was completely found, and the mobile map was taken around a big bend.
GGuest UserThe hotel is very close to Brown and can be reached on foot. The surrounding environment is safe and clean. It is very comfortable to take a walk. There are many supermarkets and restaurants next to it. Starbucks is on the second floor! The hotel has free coffee in the lobby in the morning, which tastes good!
CChristopherA very well appointed hotel conveniently located in the historic downtown adjacent to RISD and an easy, if uphill walk, to Brown, with a number of decent restaurants nearby. The furnishings, bathroom, and linens were all of high quality. Despite other reviews I found the staff to be rather limited in their engagement versus the friendliness praised elsewhere, but nothing off-putting. The restaurant Bellini tries to punch a bit above its weight though for Providence it’s decent. Overall by far the best hotel in Providence but still a stretch from true five star luxury or a genuine upscale business hotel like Four Seasons or Mandarin Oriental.
MMin0622Stayed here for two nights to attend my brother’s graduation ceremony. Very conveniently located right across from the mall and Kennedy Plaza, was very easy to get around the town. The hotel has a rich history and the renovation is done really well, would highly recommend for people to stay for an eventful occasion. Staff were nice but too slow and short staffed. Had to wait long for check-in and check-outs, so plan ahead. Would definitely stay here again if we visit providence in the future.
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