Recent Reviews for Quintana Roo Hotels

Casa Cielo Cancun
7.6/58 Reviews
Downtown Cancun
Pros Location. Rooms, hotel grounds The location is about 5-10 min walk to the main area of downtown with all the shops and markets. The property was very well Kept and clean. My room was spacious, the bed was very comfortable. The pool was a nice bonus after exploring all day. The property has a front gate so it made the hotel feel very secure and safe at all hours. Overall no issues with the hotel itself. Cons Communication and checkin I waited outside the gate for 40 minutes to check in because no one was at the front desk. I tried to call with no answer and ctrip also tried calling with no answer. When I finally saw got checked in the man on the phone said I absolutely did not wait that long and he has just talked me to (he did not). There was no apology for the wait or anything and it came off like that fact that I waited so long was a lie (I do have my conversation with the ctrip agent where we talked about both of us not being able to get ahold of the hotel). I had also asked them if they could help me order a taxi for 4am. The man responded and when I asked to confirm price he didn’t respond for 4 days at which point I had already checked out and left.
Layla Tulum Boutique Hotel
9.1/558 Reviews
L’équipe est superbe, souriante et très chaleureuse. Au petit soin avec l’ensemble de ses clients. L’hôtel quand à lui est très atypique, bien entrentenu et très beau. Il n’est pas loin des restaurants et boutiques. Pour se rendre à la plage plusieurs moyens : taxi, vélo ou bien en scooter (les agences de locations sont nombreuses à côté de l’hôtel).  Le roof top est paisible avec sa piscine bien exposée, le personnel du bar très poli et attentionné.  Les chambres sont très propres avec une belle salle de bain et 2 ballons. Le lit est suspendu mais on peut demander à ce qu’il soit fixé pour ceux que ça dérange.  Nous avons passé un superbe séjour dans cet hôtel et nous le recommandons vivement voyageurs en visite à Tulum.
O' Tulum Boutique Hotel - Adults Only
7.9/5102 Reviews
Soliman Bay
Fantastic experience Kind staff and great amenities Rooms are particularly great for couples, very romantic setup I wish the entrance was better located
Villas Carlota Cancún
8.7/549 Reviews
早餐太差了,連個雞蛋也沒有,就是咖啡、烤麪包、香蕉,洗澡水還不熱
Hotel Esencia
9.6/542 Reviews
Casa Cristal
8.4/56 Reviews
Downtown Cancun
Casa Gem B&B
9.5/534 Reviews
Palmeras de Mahahual Cabañas
8.1/58 Reviews
Aldea Canzul Tulum
9.8/525 Reviews
Zona Hotelera
Cancun Guest House 5
6/50 Reviews
Downtown Cancun

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Property Information for Tourists

Total Properties3,412
Number of Reviews 1,998
Average Price(Weekday Night)AED 1,318
Average Price(Weekend Night)AED 1,320