Berlin Apartments

"I recently stayed at this hotel , and I have to say my experience was a real mix of good and bad. I'll break it down clearly so other travelers know what to expect. Check-in experience I arrived at the hotel AT 21 PM, which was supposed to be the standard check-in time. To my surprise, there was absolutely nobody at the reception desk. I stood there waiting, thinking someone would appear in a minute.. After a while staff member finally came out from a back office. They looked a bit stressed or overwhelmed.The check-in process itself was rushed and cold. Coffee in the room – horrible Another big downside was the in-room coffee. The hotel provides instant powdered coffee – the cheap, soluble type that comes in a small sachet. I made a cup hoping for a decent morning coffee, but it was truly horrible. The taste was artificial, bitter, and had absolutely no real coffee flavour. It honestly tasted like chemicals. In my opinion, a hotel charging these rates should definitely offer capsule coffee (like Nespresso or a compatible system). Powdered coffee is outdated, low-quality, and leaves a terrible impression on guests who appreciate a good cup of coffee to start the day. This is a small detail that makes a big difference. I ended up going out to a nearby café to buy real coffee. THE POSITIVE POINTS Cleanliness – excellent On the positive side, I have to say that the cleanliness of the room was impeccable. The bed sheets were crisp, white, and spotless. The bathroom was perfectly clean – no hair, no dust, no stains. The floors were well swept and mopped. It's clear that the housekeeping staff takes their job seriously and does an excellent job. I felt very comfortable in terms of hygiene and tidiness. The room itself – fine The room was fine. It wasn't luxurious or particularly stylish, but it was perfectly acceptable for a short stay. The bed was comfortable enough, the TV worked well, the Wi-Fi connection was stable, and the air conditioning functioned properly. There was enough space to move around and store my luggage. So for a basic, no-frills stay, the room met expectations."

"I give this hotel 9 out of 10. It's a newly opened hotel, and even during the peak season for Pride, we were able to book a room at a great price. The ceilings have an industrial charm, and it's equipped with air conditioning and kitchen appliances – everything is new. I especially loved the floor-to-ceiling windows in the room overlooking the ivy outside. The bathroom was also very clean, and the room offered plenty of hooks and closets for convenient storage. Unfortunately, the bathroom was very cold, even with the air conditioning in the bedroom set to warm. The bathroom and bed were spotless, the bedroom was excellent, and it was very quiet outside, so we had a very pleasant stay. On the ground floor, there are vending machines with food and drinks, a communal dining room, and luggage lockers (for a fee); there's also a lounge in the basement. The hotel is very pleasant, clean, and comfortable, and the staff's service definitely made me want to return! It was a great experience. However, it should be noted that the hotel is somewhat far from the Heinrich Heine subway station (approximately a 15-minute walk with luggage) and that the surrounding area is not the safest. The area where the hotel is located, however, is clean."

"The hotel is located in the heart of Berlin, just a few minutes' walk from the subway and tram stations. Overall, everything else was pretty good, and the room was surprisingly spacious. I'd definitely recommend it."

"We had a fantastic stay at this hotel in Berlin! The location was perfect, allowing us easy access to all the attractions, and the hotel itself was pristine with excellent amenities. From the welcoming staff to the comfortable rooms, every aspect exceeded our expectations. Highly recommend!"

"A very pleasant trip, the room is large, comfortable, super beautiful, clean, tidy, well-equipped, the service staff are very warm, courteous, consult to eat, the line is introduced in detail, the waiter is very enthusiastic, and the business is very professional, Every matter of the guests is explained and explained in detail, the breakfast is delicious and rich."

"Had a great stay here! The room is spacious, clean and modern with all the comforts you need. There is luggage lockers, laundry and common area on the ground floor making it suitable for all types of travellers. The building is very secure and has an inviting vibe from the moment you walk in. I would recommend completing the guest information via the Hotel Bird app before you arrive to ensure check in is easy. The hotel emails you a great information pack on the first day about using the amenities which is really helpful. It is close to the train station, eateries, supermarket and pharmacy so you have access to everything you may need. However, if you are looking for nightlife in Berlin this is not the right area to stay as there is not a lot going on. The only two pieces of feedback would be the comforters felt a little dusty and there was some dust under the bed as well. The english instructions to use the laundry could be clearer."

"I recommend a beautiful place"

"Top address, however only English-speaking in Berliner Hotel.."

"Very friendly staff. But room of the street side is very noisy, and room is too hot even after turning off the heating. And can’t open window to change fresh air. They don’t have vending machines to sell water and charge 7 euro for a glass bottle of water which is ridiculously expensive as it’s not from a fine dinner but from a hotel reception."