Barcelonès Hotels with balcony

One of the best location in Barcelona. It is the center of many tourist spots and there are many restaurants, cafes, shops near the hotel. And room was very clean and well-maintained. The pool area was also very relaxing and the staffs were very kind, especially a man at the bar.

Upon arrival, staff were helpful with luggage, and generally very friendly. Stepping into the room, the view from the window was a pleasant surprise. The room layout was well-designed and fully equipped, with ample space to unpack, a proper desk and chairs, a kettle with tea bags, complimentary bottled water, and even slippers. For travelers arriving in Barcelona after a long journey, the amenities provided were incredibly reassuring. The bathroom had an excellent wet/dry separation, easily the most practical and well-designed I encountered on this trip, keeping everything tidy. The hotel is conveniently located just a 2-minute walk from a Mercadona supermarket, and about a 15-minute walk to Casa Batlló and Casa Milà. The only downside was that the WiFi was down on the day I checked in. It was later repaired, but unfortunately, I wasn't informed.

This hotel, being new in 2024, is clean and tidy, and the kitchenette is a convenient touch. The food at Amani restaurant was delicious. The breakfast buffet, however, was just average. The downside is that the staff aren't particularly friendly and don't seem to care about the guests. To be precise, at check-in, an employee named Jenia made a mistake and undercharged me. I didn't know about it, but the next day I received a text asking me to pay the remaining balance. I didn't mind paying the extra, but that evening, when I tried to enter my room, my key card didn't work. When I went to reception, I found out they had deliberately blocked my room to ensure I'd pay the outstanding amount. This is the first time I've encountered a hotel that treats guests this way. They could have called me, or left a message in the room, but instead, they chose this petty method of intentionally preventing me from entering my room. The staff just have a cheap mentality. I had to pay card fees twice for two transactions, and the exchange rate was rising. I explained it was a loss for me and asked why I should fix their employee's mistake, but they just said I had to pay. They wouldn't offer any compensation. Furthermore, the gym is small, and they keep all the doors closed, so the air is very stuffy. When I opened a window, they told me to close it for safety reasons. They kept coming to close it themselves. What's more, when I complained about the payment issue, they deflected by giving a ridiculous explanation that the problem was caused by me opening the gym door. When I requested to speak with the general manager, the female staff member I thought was the GM turned out to be just the Executive Housekeeper. We arranged a meeting, but there was no response, and she kept postponing it with excuses about having other meetings. Later, when I finally met her, she claimed she had been looking for me. They could have called, come to my room, or sent a text message. I'm really annoyed by the utterly unreasonable behavior of the staff. They say Tembo means 'elephant' and the building resembles an elephant, which is why it's named Tembo, but the staff have hearts smaller than ants.

The hotel was nice overall except two noise generating problems, I had three young people as my neighbors in the next room, they were heard perfectly from my room. All their conversations, music, tv, laughs... I felt like I was living with them... Another noise problem was lift's renovation, my room 129 was just next to lifts, It was unbearable noise... I wasn't warned about this renovation, so when I felt how walls are shaking and loud drilling, I called reception desk, they didn't offer any solutions or apologies and explained it's all a part of lifts renovation. I asked them how long will this go on, they answered me that it's gona take a few days...

If I travel back to Vsr Lina. This will be my first pick.  It was a perfect spot and great service.

Onix Fira seems like a junior hotel in that it has a great deal of potential, but consistently falls short and seems to be having some crisis of identity and growing pains as a hotel. TLDR: I would not stay here again at the rate I paid at booking. It is a decent hotel, but one should only pay $105-$120/night for what it offers. Here’s what’s going right for it: - very clean facilities and room - located across from a mall that also has a grocery store , which is great for grabbing anything you forgot to pack or raw veggies - a nice 2nd floor reading area - a nice rooftop terrace for doing yoga if you bring a mat I have 3 years of experience working for major brand hotels. Here’s where I think Onix Fira can stand to improve: - greeting guests at reception (did a guest have a long journey? Express curiosity, compassion and enthusiasm for the effort they’ve already made. No one wants to be on a 14 hour flight and be received by someone in a bad mood who looks like they have better things to do). - common sense fixes: a) put hooks on the bathroom doors so guests can hang wet towels, b) have a soap dish for your soap, c) the consequence of imitation stainless steel buttons for the toilet.. they leave fingerprint stains that look gross, d) have a blanket or bedspread available in the room and not just the top sheet even though it’s hot out, e) add hair dryers in bathroom, f) have a complimentary bottle of water ready for guests when they enter tthieir room, especially if it’s 90 degree weather in the summer. That’s humane. And no one charging $200/night+ has any business offering less - more pool lounge chairs during the summer - advertise with photos that don’t use a fishbowl lens, be honest that the pool is small - advertise honestly that one must climb 1.5 slights of stairs to reach pool. That’s an accessibility issue for disabled guests - have replenished towels available for guests - have the pool hours actually open during posted hours - offer activities for solo travelers to socialize; you have a whole beautiful 2nd floor level that could be a great space for games, wine tasting, a silly interaction of your choice. I never saw anyone use this space and activities could make the stay more worthwhile. - offer concierge services and recommendations - have a manager on duty available to talk to guests 7 days/week -consider different hallway lighting than red light; red light feels like a ******* Some specific stuff that went wrong in my stay: - key card for room stopped working after one night - power/electricity/AC went out 3x in one night - no one advertised there was construction in front of the hotel .. a total eyesore and noisy during weekdays - drunk guy wandering my floor thst no one stopped at reception and/or no one accompanied him to his room to make sure he wasn’t upsetting - no manager or person with decision making power was available to answer questions - no complimentary services offered for various inconveniences, not even empathy offered Hope things get better!

After a lot of deliberation and some safety concerns, I finally booked this place, and it was absolutely fantastic! The location is super convenient, really close to the subway. The residential area is clean and safe, and there's a supermarket right across the street, which was incredibly handy for getting food. The biggest surprise was booking a room with a terrace – totally worth it! Every evening, I'd enjoy a drink on the terrace while taking in the mountain views. Such a lovely experience, and amazing value for money!

The hotel is conveniently located, everything is within walking distance. The staff is friendly. It's important to note that the spa is an additional fee and is accessible to children over 14 (I don't remember exactly). But most importantly, it's not allowed with small children. I recommend it for a stopover; it's also suitable for walks.

For your information, I will forward the owner's message below. -------------------- We invite you to familiarize yourself with the rules of living in our apartment. If you follow them, we are sure your stay with us will be as comfortable as possible. 1) Check-in time is from 4:00 PM to 8:00 PM. 2) Check-out is by 11:00 AM. 3) There is a EUR 15 surcharge for check-in between 8:00 PM and midnight, and a EUR 30 surcharge for arrival between midnight and 3:00 AM. The late check-in fee must be paid in cash. Check-in after 3:00 AM is not possible because we do not have 24-hour service. If you arrive this late, we will be able to accommodate you the following morning from 10:00 AM. Late check-in must be notified in advance. If you do not notify us in advance, we will be entitled to accommodate you the following day. Guests, please respect each other and each other's time. 4) Smoking is prohibited inside the apartment. Failure to comply with this rule will result in a fine of 50 euros. 5) We take neighborly relations very seriously, so any noise that may disturb them is prohibited, especially after 10:00 p.m. 6) Parties (drinks) are strictly prohibited inside the apartment. 7) Guests who are not included in the reservation are not permitted to stay overnight. 8) A separate shelf in the refrigerator is designated for your room; in front of it, there is a number corresponding to your room number. 9) At the end of the stay, the tenant agrees to leave the kitchen utensils (plates, glasses, pans, cutlery) clean. 10) When leaving the apartment, always make sure the lights are off and the doors and windows are closed. Additional Services: - Cleaning during your stay: 10 euros per day (optional). - Laundry service: 15 euros per wash (includes washing and drying). - Luggage storage, only on the day of departure, for 10 euros before 6:00 pm, then 5 euros per hour, but no later than 8:00 pm, upon request. - Crib: 10 euros per day, subject to availability. - In air-conditioned rooms, use of the air conditioning is an additional service and costs 10 euros per day.

Excellent séjour, Le personnel est extrêmement bienveillant, aimable et toujours prêt à aider. Leur professionnalisme a rendu notre séjour très agréable. L'hôtel est très confortable, propre et idéalement situé, à proximité de toutes les principales attractions et des transports. Je le recommande sans hésitation et j'y reviendrai avec plaisir