The Aurora House Ubud is an ideal spot for travelers wanting to discover the city. The Aurora House Ubud offers a pleasant stay in Bali for those traveling for business or leisure. Ngurah Rai Airport is the closest major transportation option, approximately 37km away. The nearest airport is Ngurah Rai Airport, approximately 37km from the hotel. Guests will find Ôde à l'Indonésie - Art Photo Gallery by Marius Moragues, Pura Dalem Taman Kaja and Ubud Palace just a short distance from the hotel. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Bali hotel provides parking on site.
GGuest User2023.06.09
Excellent location but hard to find at first. It's at the end of an arts & crafts market @ Arjuna Lane. A stone's throw away from an Indonesian cafe, a Chinese dumplings eatery, mini Mart, Guardian pharmacy, money changer, Starbucks etc.
Walking distance to Ubud Palace, Campuhan Ridge Walk, Saraswati Temple and shopping streets along Jalan Hanoman.
Be sure to walk through Jalan Kajeng arts & crafts market. There's a gradual climb to another village and lo and behold, you'll see beautiful rice paddies in a natural environment (not the commercial one where you have to queue to pay IDR50k to take photos). Haha.
The owners and staff were overloaded. Unable to attend to guests promptly. Overall, still value for money though.
Safe and happy travelling ! dd :)
With a stay at Sayong House in Ubud (Ubud City-Centre), you'll be a 5-minute walk from Ubud Traditional Art Market and 5 minutes by foot from Ubud Palace. This bed & breakfast is 0.7 mi (1.1 km) from Ubud Monkey Forest and 17.2 mi (27.8 km) from Sanur Beach.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this bed & breakfast include complimentary wireless internet access and concierge services.
Take advantage of the bed & breakfast's room service (during limited hours).
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 10 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
GGuest User2024.06.24
The Lady at the reception is amazingly friendly and helpful beyond the call of duty.
Basic accomodation, but For the price you pay, you've got the bargain of the day.
Cheap, quick, and friendly laundry service too, total opposite to Diponegoro hotel in surabaya.
Located at the end of the lane in busy Ubud, hence it quite and peaceful. And if your motorcycle is your baby
like mine is, you'll be grateful that the parking area got roof over and close to your room.
No question nor hesitation, I will comeback here.
A stay at Ubud Sari Health Resort places you in the heart of Ubud, within a 10-minute walk of Ubud Palace and Ubud Traditional Art Market. This spa hotel is 1.5 mi (2.4 km) from Ubud Monkey Forest and 17.3 mi (27.8 km) from Sanur Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a meal at Restaurant or snacks in the hotel's coffee shop/cafe. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 40 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
CConan Nass2024.07.29
I thoroughly enjoyed my stay at Ubud Sari Health Resort. I stayed for 6 nights, and was impressed by the resort’s aesthetic with the rice fields and outside beds. The staff were wonderful, friendly and accommodating. The breakfast has limited options but I found them to be tasty and sufficient to start the day. Beds were comfortable and I found the location to be great as well. The resort also has its own wildlife ranging from squirrels, water monitors, the elusive and native Javan Kingfisher (saw him every morning), various butterflies, skinks, etc.
The only issue I had was at certain parts of the day I could smell the drain. This can be combatted by closing the bathroom door to prevent it from annoying you. Attached are some photos of my stay there.
Very Good
81 reviews
4.2/5
Price from
AED 136
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
With a stay at Komaneka at Monkey Forest - CHSE Certified in Ubud (Ubud City-Centre), you'll be within a 10-minute walk of Ubud Monkey Forest and Komaneka Fine Art Gallery. This 4-star hotel is 14.1 mi (22.7 km) from Sanur Beach and 0.4 mi (0.7 km) from Ubud Traditional Art Market.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Garden Terrace Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 22 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Iilyy2024.04.06
It was a great and relaxing stay here. Our room was spacious, was simple and classically decorated with the rice terrace view from the balcony. The grounds were well kept and healing to walk through. Nice view from their open air spa. Very friendly and personable service. Enjoyed the afternoon tea and a special balinese dance with dinner event one of of the evenings. Great location in the middle of restaurants and shops. Saw a couple of monkeys that minded their own business. Will be keen to check out and stay at their other newer Komaneka hotels :)
KajaNe Mua is in the heart of Ubud, within a 10-minute walk of Komaneka Fine Art Gallery and Ubud Monkey Forest. This 4-star hotel is 14.1 mi (22.8 km) from Sanur Beach and 0.5 mi (0.8 km) from Ubud Traditional Art Market.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Ubud HomeMADE Resto, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring refrigerators and minibars. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
PPeter2024.08.15
We adored this villa, it was so picturesque and serene. The main hotel building is on the main road in central Ubud which suffers terrible traffic, but once inside the hotel it’s another world. A minute walk down the path to the back of the hotel to this villa. The pool and the view speak for themselves. Hotel location is perfect for Ubud exploration. Service exceptional. Breakfast spread delicious and changed every day, also included gluten free options. We would definitely book again!
A stay at Pertiwi Resort & Spa places you in the heart of Ubud, within a 10-minute walk of Ubud Monkey Forest and Ubud Traditional Art Market. This spa hotel is 0.5 mi (0.8 km) from Ubud Palace and 17.4 mi (28 km) from Sanur Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy Greek cuisine at GreenHouse Restaurant, Ub, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
DDelil (Shanghai)2024.06.30
This is a big place. It has two entrances. One on Monkey Forest road and one further back on the road behind the resort. Our room was at the back of the resort. When we arrived it was raining and 2 very helpful porters helped us take our luggage to the room. The paths are quite hilly and quite slippery when wet. It is a nice green resort with lots of plants. The breakfast had all the basics. The location was great, right in the shopping area. Overall a good stay.
Located in Ubud (Ubud City-Centre), Warsa Garden Bungalows is within a 15-minute walk of Ubud Monkey Forest and Ubud Traditional Art Market. This hotel is 0.6 mi (0.9 km) from Ubud Palace and 17.5 mi (28.1 km) from Sanur Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include multilingual staff, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bathrobes and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
GGuest User2024.09.20
Well, the place is located at the Main Street in Ubud and is very near to the Monkey forest. The swimming pool and the area around it look really good. The room is fine for its price, you don’t expect it to be super being cheap. They provide light, but nice breakfast.i
Right after check-in we left for lunch and it was a bad surprise that during this period someone entered both our rooms. The rooms had been cleaned and ready before we came there, so I don’t see a good reason for staff to check on our rooms and luggage after we checked-in and left for lunch. I wouldn’t recommend leaving valuable things unattended
In the heart of Ubud, Champlung Sari Hotel and Spa Ubud is within a 5-minute drive of Ubud Traditional Art Market and Ubud Palace. This hotel is 0.9 mi (1.4 km) from Saraswati Temple and 0.9 mi (1.5 km) from Puri Lukisan Museum.
Pamper yourself with onsite body treatments and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at Wanara Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Make yourself at home in one of the 101 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers.
Ddebbie2025.01.03
Lovely location, beautiful hotel and pool, grounds and pool.kept immaculately clean.
Our room however was dirty and very dated the toilet cluncked when you sat on it, noisy fridge and air con, couldn't switch the fridge off because it had a fair amount of ice in it so would have left a puddle on the floor. There was a lot of dust under the bed and a previous guests slipper, dirty behind the bedside table.
It was a real shame because we loved it here,
I do think that they are refurbishing the rooms so hopefully this will improve.
The staff are all really lovely.
With a stay at Alaya Resort Ubud, you'll be centrally located in Ubud, a 4-minute walk from Ubud Monkey Forest and a 2-minute drive from Ubud Traditional Art Market. This resort is 1.1 mi (1.8 km) from Ubud Palace and 1.6 mi (2.6 km) from Campuhan Ridge Walk. Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Satisfy your appetite for lunch, dinner, or brunch at Brasserie Restaurant, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in the guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
GGlobetrotter & Hiker2024.11.24
Alaya resort staff truly went above and beyond to make my wife’s birthday celebration special. They helped arrange a lovely surprise with flower petal decorations, a delicious birthday cake, and a beautiful rose bouquet (available at an extra cost).
The resort's location is also excellent, situated right beside fantastic cafes like Pison, where we enjoyed a discount of 10%!
Our room was spacious, with a comfortable bed and it comes with impeccable housekeeping service twice a day. Every detail was taken care of, making our two nights stay truly relaxing and enjoyable.
Overall, I highly recommend Alaya Resort for its exceptional service and fantastic location.
When you stay at Paisa Ubud in Ubud, you'll be on the Strip, within a 5-minute drive of Ubud Palace and Ubud Traditional Art Market. This villa is 2.3 mi (3.6 km) from Ubud Monkey Forest and 14 mi (22.6 km) from Sanur Beach.
Treat yourself with massages, body treatments, and facials. Additional features at this villa include complimentary wireless internet access, concierge services, and babysitting (surcharge).
English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring minibars and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
AAksana Viduk2025.02.01
Originally, I booked this place for two days, but I ended up staying for two weeks. It’s an exceptionally wonderful place—quiet, with delicious breakfasts, a clean room, and a friendly staff. I didn’t want to leave so much that I cried on the day of checkout!
I think my love for Ubud was largely shaped by this place. During a fully booked period, I had to move to another hotel for two days, and it was a completely different experience because it wasn’t as peaceful. Here, there’s no street noise, yet you’re close to everything you need.
This place is made with heart, and I’m so glad I once chose my wooden room with a view of the pomelo tree and volcanoes.
Excellent
30 reviews
4.5/5
Price from
AED 100
per night
Check Availability
See all Hotels near Ubud Palace
Top 20 Premium-Hotels in Bali
See all
Discover our curated selection of premium hotels in Bali for your next stay
No.
1
4.6/5
48 review
Alila Villas Uluwatu
Hotel near Uluwatu, Bali
"Great stay!""Friendly owner"
Select dates to view prices
No.
2
4.9/5
14 review
Regent BALI CANGGU
Hotel near Canggu, Bali
"Good Location"
Select dates to view prices
No.
3
4.6/5
74 review
The Legian Seminyak, Bali
Hotel near Seminyak, Bali
"Friendly owner"
Select dates to view prices
No.
4
4.8/5
125 review
W Bali - Seminyak
Hotel near Seminyak, Bali
"Friendly owner""Delicious breakfast"
Select dates to view prices
No.
5
4.7/5
66 review
Samabe Bali Suites & Villas
Hotel near Nusa Dua, Bali
"Friendly owner""Great stay!"
Select dates to view prices
No.
6
4.5/5
74 review
Peppers Seminyak
Hotel near Seminyak, Bali
"Excellent service"
Select dates to view prices
No.
7
4.8/5
43 review
Anantara Ubud Bali Resort
Hotel near Ubud, Bali
"Good Location"
Select dates to view prices
No.
8
4.7/5
50 review
Bambu Indah Resort
Hotel near Ubud, Bali
"Good Location"
Select dates to view prices
No.
9
4.7/5
619 review
The Apurva Kempinski Bali
Hotel near Nusa Dua, Bali
"Great swimming pool""Delicious breakfast"
Select dates to view prices
No.
10
5.0/5
0 review
Alegria de la Vida
Hotel near Canggu, Bali
"Good Location"
Select dates to view prices
No.
11
4.2/5
53 review
Karma Kandara
Hotel near Uluwatu, Bali
"Great stay!"
Select dates to view prices
No.
12
4.6/5
43 review
Club Med Bali
Hotel near Nusa Dua, Bali
"Highly recommended"
Select dates to view prices
No.
13
4.6/5
381 review
AYANA Resort Bali
Hotel near Jimbaran, Bali
"Friendly owner""Great swimming pool"
Select dates to view prices
No.
14
4.6/5
315 review
The Ritz-Carlton Bali
Hotel near Nusa Dua, Bali
"Delicious breakfast""Classy environment"
Select dates to view prices
No.
15
4.6/5
75 review
Kayumanis Nusa Dua Private Villa & Spa
Hotel near Nusa Dua, Bali
"Great stay!""Great service"
Select dates to view prices
No.
16
4.5/5
66 review
Alila Seminyak
Hotel near Seminyak, Bali
"Great stay!""Friendly owner"
Select dates to view prices
No.
17
4.5/5
45 review
Puri Wulandari A Boutique Resort & Spa
Hotel near Ubud, Bali
"Great stay!""Friendly owner"
Select dates to view prices
No.
18
4.7/5
68 review
Chapung Sebali
Hotel near Ubud, Bali
"Friendly owner"
Select dates to view prices
No.
19
4.6/5
66 review
Natya Resort Ubud
Hotel near Ubud, Bali
"Great stay!"
Select dates to view prices
No.
20
4.7/5
56 review
One Eleven
Hotel near Seminyak, Bali
"Great service"
Select dates to view prices
Top Pick Hotels near Ubud Palace
See all
Discover our most booked hotels near Ubud Palace from the last 30 days!
No.1
4.1/5
89 review
New Ubud Hostel
Ubud, Bali | 0.13KM from Ubud Palace
"Great stay!""Friendly owner"
Select dates to view prices
No.2
4.1/5
41 review
Warji House 1
Ubud, Bali | 0.33KM from Ubud Palace
"Great rooms""Great stay!"
Select dates to view prices
No.3
3.7/5
29 review
Jungut Guest House Ubud
Ubud, Bali | 0.17KM from Ubud Palace
"Good Location"
Select dates to view prices
No.4
3.7/5
27 review
New Mumbul Ubud
Ubud, Bali | 0.21KM from Ubud Palace
"Good Location"
Select dates to view prices
No.5
3.4/5
5 review
Puri Anyar Heritage
Ubud, Bali | 0.14KM from Ubud Palace
"Good Location"
Select dates to view prices
No.6
5.0/5
7 review
Shana Homestay by Eps
Ubud, Bali | 0.27KM from Ubud Palace
"Good Location"
Select dates to view prices
No.7
3.3/5
45 review
Pering Bungalow Ubud
Ubud, Bali | 0.29KM from Ubud Palace
"Good Location"
Select dates to view prices
No.8
3.8/5
74 review
Alam Pangkung Ubud
Ubud, Bali | 0.37KM from Ubud Palace
"Clean and tidy""Great stay!"
Select dates to view prices
What Travelers Said About the Best Hotels in Bali
See all
Read genuine traveler ratings & reviews to find your perfect stay.
4.6/5
Outstanding
LLuanna Cardoso deArriving at the hotel I immediately smelled the mould. The hotel is beautiful but smells. We were kindly received at the door, they picked up our luggage, and served us a welcome drink while we did the check in. I started to sneeze and my nose clogged so I explained I was allergic to dust and I would like a room with more sunlight and wind. When we entered the room the musty smell was unbearable. I immediately complained and they promptly found another room without carpets. I believe it was an upgrade. They also sent us an apology card with fruits and chocolates. Unfortunately, the new room was still smelly, not as smelly as the first one, but we accepted as we were super tired and didn’t want to wait any longer. Here are my pros and cons:
Pros:
Shower pressure was fantastic
Breakfast was great, they had options like avocado toast, salmon bagel, burritos, and a variety of international options
Bed was comfortable
Swimming pool Temperature was perfect and the bar very convenient with great drinks
Beach is clean and not crowded
Sunset is beautiful
The restaurants had a good environment and good food. A bit pricey, but overall worth it.
Cons:
Mould. This is actually the only reason I wouldn’t go back to this hotel. The smell is in the room and the entrance mainly. The rest of the areas are okay. This hotel was built in 1993, so I have to say that if it wasn’t for that, the hotel would be in amazing condition.
Service by the pool was very slow, my husband tried to get a beer first thing when he arrived and only after calling the waiter twice they brought him the beer, but it was room temperature! 😞
Coconut water and beer were not cold, they actually offered ice, but it just made it watery and tasteless.
Bike rental can only be used inside the hotel, and they don’t tell you that when you rent it. I tried to go out to cycle in the surrounding area and they didn’t allow me to go. After complaining, the charged me half price for the rent. I only used inside the hotel and at the beach in front of the hotel.
Concierge service was very slow and inefficient. He didn’t have packages to offer, photos, or videos. Everything was searched on Google right in front of us. The only option given was a private driver that could take us anywhere we wanted to go. The problem is that we didn’t know the places, so we were expecting a better introduction to the island and the activities. We ended up doing our own research and hiring the driver.
Transfer from hotel to airport costs 430,000 RP, but if you get a grab (similar to Uber/Didi) it will cost you less than 80,000 RP.
Overall, the hotel is a good option if you can tolerate the smell. That’s the only reason I wouldn’t recommend it. Otherwise it was a great stay for the price.
YYoichiThe best hospitality and hotel design ever.
It’s the perfect to be relaxed at hotel although accesses to places to visit are not so nice, you do not need to go out from this hotel if you want to enjoy staying at hotel.
GGuest UserI have a lot to say. On the surface, Maya Sanur is really beautiful and appears to be in a good location, staff are attentive and kind - as long as nothing goes wrong you're fine. After staying a few days we inevitably ran into a few issues. This certainly has nothing to do with the hotel but it's important to consider. Sanur is in a part of Bali that is less touristy albeit still touristy and draws enough crowds that you'd think the beach was really inviting when in fact it isn't. Sanur beach is gravely and pretty unswimmable, lots of algae and low tides make it almost impossible to enjoy unless you wake up super early or swim later in the evening. The crowd that Maya Sanur attracts are mostly older, white foreigners and not the friendly ones. I'm white but even I was like, ”What am I doing here?” If you like being around unfriendly, snooty folks, this is your spot. The staff were mostly accommodating and incredibly kind until one morning I requested an umbrella be opened on the beach for sitting in the sun. I was told, and I kid you not, ”NO, we don't put those up.” I asked why they were on the beach if people don't use them. I was answered with, ”There is a breeze so we don't open them.” I then asked, ”When do you use them?” to which the staff member replied, ”In the morning.” This whole conversation was nothing short of ridiculous, given the price you pay to stay here and the fact that every other resort on the beach has their umbrellas open is absolutely laughable that this man gave me such a dumb answer. I decided once we were back in the room that I should share this concern with the front desk. They apologized profusely and when I was on the beach later that evening, an umbrella was up. So silly. Another sort of annoying issue, I booked an extra night, I asked the front desk first and they gave me an inflated rate, they encouraged me to let them know if I booked a room online, which I did, on their site for cheaper. I let the front desk know and they said ok. Sadly, my flight couldn't be altered and we never ended up staying but when I called to let the front desk know our plans fell through, they offered me zero refund and said, maybe you can come back in 6 months to stay with us again. I felt a bit disappointed in this given that I wanted to book directly with the front desk, maybe even getting a better rate, considering I'd already spent a ton of money with them the first 4 days we stayed. When plans fell through, I notified the hotel immediately, less than 24 hours after my new booking and they were unwilling to offer a refund for a room I would never even stay in. I guess what I learned is, Maya Sanur is pretty but business and money far outweigh service and true hospitality. With so many other resorts to choose from, I wouldn't come back based on these interactions. This is not a low budget hotel so you expect a certain type of customer service. It is clear that Maya Sanur wants to keep attracting the crowd they have so I will look elsewhere next time. It's just sad that small gestures could have gone a long way to leave a better impression and a more satisfying stay.
SSankeerthana ChiramanaIt was a memorable trip with my family in Bali Hilton resort. Especially the memories we captured in the beautiful locations of the resort by Dreams Studio Bali, Geraldo and Eka.
Thank you and wonderful job by you guys !! when I now see the pictures on my wall, I feel really happy and think that I've taken a good decision to choose you guys to capture our memories!!
GGuest UserA very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing.
On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests.
Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff.
The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.
NNrynI recently stayed at the Ramayana Hotel with a friend, and we had a fantastic experience! From the moment we arrived, we were impressed by the friendly and trustworthy staff who made us feel welcome.
Our room was clean and well-maintained, featuring a comfortable bed that ensured a great night's sleep. One small detail that stood out was the delightful scent of the soap provided—such a nice touch!
The amenities were excellent, and we really enjoyed making use of them during our stay. Overall, we had a lot of fun and felt right at home. I highly recommend Ramayana Hotel for anyone looking for a comfortable and enjoyable stay!
GGuest UserExcellent room. Really big with nice sitting area, balcony, good working desk. Also loved the bathroom.
Had some problems getting the safe to work but eventually were fixed.
There is not much micro economy outside and just one restaurant. I did manage to get Grab from the hotel.
The hotel runs a great shuttle to Semarapura and Goa Lawah, it's free but you tip the driver and guide and pay for entry to the various sites.
The spa area is nice but the treatment I had was not very good.
FFfern_elfRoom is nice and modern. Breakfast box is provided when requested for early Nusa Penida one-day trip. We found so many ants in the room, e.g., wall, working table, closet. Staff use insect repellent spray and it's kinda work. The security team is quite impressive, they help us get in the car and leading to our corrected elevator.
AAnonymous UserStaying here was a real retreat. The room which has pool access we booked was clean, spacious, intimate bcs there only a few room. Our room was very close to the dining gazebo where there were some plugs so we could working with our laptop with a sight of ricefields. the bathroom has a good warm water shower. I love when the morning sun can penetrate to the room. Nasi goreng and Mie goreng for breakfast are quite tasty. - But sometimes you can hear a gecko at night and unfortunately during our 2n3d stay, there were no one clean and make up our room. Also tissue and water didn't get refilled.
How much does it cost to stay at a hotel near Ubud Palace per night?
According to Trip.com, the average cost for a one-night stay at a hotel near Ubud Palace in Bali is AED 775. Please note that prices fluctuate often, so this is a general guide only.
What hotels near Ubud Palace offer great breakfasts?
A good breakfast is all you need to kick-start your day. If you're after a hotel in Bali near Ubud Palace with an excellent breakfast, you can consider staying KajaNe Mua at Ubud Bali,Bali Spirit Hotel & Spa and Villa Waturenggong Ubud .These hotels are very popular, so book early.
How much does it cost to stay at hotels near Ubud Palace this weekend?
According to Trip.com, the average cost for a one-night weekend stay at a hotel near Ubud Palace in Bali is about AED 603. Prices can change often, so please use this as a general guide.
What are the most popular hotels near Ubud Palace for couples?