Excel Hotel Bangkok

Constant building works being carried out, from 8:00am until 10pm Friday & Saturday, 10am-8pm Sunday.. wasn’t notified at all on arrival, & it was loud, dirty with zero privacy! Would not recommend to my worst enemy! Guys don’t do it to yourself!

Hotel is located in a very convenient location. We can walk from the hotel to Grand Palace, National museum and several temples in the area. There are lots of local restaurants, very yummy and inexpensive. The room is very big. We can stay comfortably in as a group of four. The Internet is very strong. The staff are friendly. We are quite happy with our stay.

We were actually quite satisfied until checkout. At checkout, 200 Baht were deducted from our deposit. They showed us black marks on the sheet. I noticed these black marks this morning and I know 100% that they are not ours. We hadn't put anything on the bed, we never wore shoes in the bed, and we're not that dirty. Furthermore, the entire hotel is currently being renovated and the stairwell is really dirty; it's almost laughable that they deduct money from your deposit. It's not about those 200 baht. It's simply outrageous, and if they're offering the room too cheaply, then they should just make it a little more expensive and not rip off the guests. I am not a tourist and live here in Thailand, and I ask the manager to refrain from writing a stupid, meaningless, and lying answer in it.