Aqaba Hotels with Bars

"the call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms one of our rooms 631 a/c was not working very disappointed with hilton this time to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us"

"Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in"

"This hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot  of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise."

"This is the second Mövenpick hotel I stayed at during my trip to Jordan. Overall, it is not as good as the one on the Dead Sea, especially the service. When I made the reservation, I clearly stated that this trip was for our anniversary. The hotel did not make any decorations, and the front desk did not express blessings to us. Not only was it unenthusiastic, the room was even occupied on the first night because of the tour group that arrived that day. Yes, I changed the double bed room I originally booked into a twin bed room. This is completely different from the service at the Movenpick Hotel on the Dead Sea. I will not recommend my friends to come here, I am very disappointed!"

"The pool area is very nice. There are 2 adult pools, the family pools and the slide are located so as not to interfere with the adult pools. The beach is beautiful, you can snorkel. Very attentive service. The location of the hotel is great because it is right on the Red Sea. You can also have dinner outside of the hotel. The breakfast buffet is rich and varied. A very relaxed stay."

"The hotel is sweet and tidy and respected staff To be honest, the first thing that came in was the towels and the beds had hair. And the piano in the bathroom isn't added to it. We told them, they immediately cleaned everything."

"We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!"

"The location of the hotel is very good, the line of sight is very good, it is independent of the seaside, the rooms are all facing the swimming pool and the seaside, there is a small balcony, walk out on the first floor for two or three minutes to the seaside, and the breakfast is rich. The only downside is that the room is too small, the bathroom is not clean, the leaking facilities are not good, and the water is serious"

"A luxurious hotel! Freshly renovated and furnished! The hotel smells amazing! The bed linens are amazing, and there's a pillow menu. The beach is gorgeous with white sand, but the water is refreshing. Amazing breakfasts and dinners at the restaurant. The tiramisu is better than in the dessert's homeland. I needed a thermometer, and a hotel medic came to the rescue and gave me a quick checkup. Thank you for your concern!"

"The hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful"