Elevate your trip to Western New York at Buffalo Marriott Niagara, a premier hotel in Amherst, NY offering comfort and convenience just minutes from top destinations. Located near Buffalo Niagara International Airport, our Amherst location provides easy access to Niagara Falls, area attractions, and business hubs. The University at Buffalo, KeyBank Center, and Canalside are all nearby. Guests looking for a hotel in Buffalo, NY will appreciate our newly renovated rooms and suites featuring plush bedding, high-speed Wi‑Fi, and flat-screen TVs. Enjoy breakfast and dinner at LILYHOUSE, our on-site restaurant, then stay active in our fitness center or relax in our seasonal outdoor pool and year-round indoor pool. As a convenient hotel near downtown Buffalo, NY, we make it easy to explore the city's dining, entertainment, and waterfront attractions. With flexible event spaces for weddings, conferences, and special occasions, Buffalo Marriott Niagara is the ideal choice for business and leisure travelers alike.
"After checking in, there was always the sound of an electric drill. After consulting the hotel customer service, they said that there was always the sound of an electric drill from 8:00 am to 6:00 pm. They couldn't change rooms or check out. We checked in before 12:00, so we could only take a break in the lobby. We went to the room several times in the middle. There was always the sound of an electric drill. We waited until 6:00 pm, and the sound stopped before we could go into the room to rest. Then the electric drill started again on time at 8:00 the next day. Such guest rooms should not meet the standards at all. The platform did not clearly inform that the hotel had decoration conditions and quality problems, which violated the legitimate rights and interests of the guests. The hotel failed to provide guests with a good resting place and sufficient rest time. Instead, they were strongly affected and seriously disturbed by the noise, which affected the guests' physical and mental health and made complaints.
Environment: Very poor, very poor"