Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 26, 2026
Annettekiss
The hotel is located in a fairly quiet part of the city, away from the highways and the droning traffic. There are two huge swimming pools with water temperatures of 27°C in March. It's a beautiful three-story building. The hotel is new; a palace is being completed. As I understand it, they'll be hosting events here. There are restaurants on the first and second floors. During Ramadan, both are open buffet style. There's plenty of food, but nothing particularly appealing. They serve omelets for breakfast. We stayed for a week, and all week I kept saying and showing that I wanted scrambled eggs, but the chef only made a tasteless omelet in a puddle of oil. Eventually, I gave up and stopped ordering it. The porridge is tasteless. We went there for dinner 2-3 times. The food was delicious a couple of times. The rest of the time, the only edible items were the shashlik and vegetables.
The rooms are large and clean, everything is fine. The food, however, is not so great. The staff is polite.
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Price per night from:CAD 179
Posted on Jun 3, 2026
Guest User
The hotel is in a perfect location, very clean.
The swimming pool is quite small, and it was quite cold during late may days (no pool heater)
Most of the staff were amazing, especial shoutout to Ms. Menna (customer relation manager).
I have one note only on a specific team member (on the reception desk) bad service and behaviour on check-in & checkout time. i believe if the hotel management went through my file at the hotel they will figure out the person i mean in this review!
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Price per night from:CAD 81
Posted on Jan 1, 2026|Bed In A 8-bed Male Dormitory Room (Male Only)
Guest UserI give it a perfect score! It's incredibly good value for money, only 60-something yuan including breakfast. There's a private bathroom and the beds are clean. The owner is from Guangdong and very chatty.
On December 31st, we celebrated New Year's Eve in Alexandria. The owner made us authentic Chaoshan hot pot, though the cost of the ingredients was split evenly. The taste was absolutely authentic.
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Price per night from:CAD 12
Posted on Nov 26, 2025
171797****
The Four Seasons in Egypt was the worst experience I had. The hotel or its agents seem to deliberately create communication barriers to make exorbitant profits. It was already a very expensive stay, but they still found every opportunity to charge even more. Aside from its advantageous location with good views, there was nothing else good about it. We didn't cancel the room, but they said the agent had cancelled it. When we asked to change the guest's name, they said it couldn't be changed because the agent hadn't sent an email requesting a change! I booked it for a friend, and in the end, my friend had to pay again, and the crucial point is that the amount was 50% higher than what I had prepaid!
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Price per night from:CAD 431
Posted on Jun 21, 2026
Guest UserWe booked the hotel for one night. The room description mentioned a hairdryer and bathrobes, but upon arrival, none of these were available. The room itself was old, and the curtains on one side of the window were torn and didn't close completely, letting in light in the morning, which made it difficult to sleep. The hotel markets itself as a 5-star property, but unfortunately, there were no toothbrushes or slippers. The hotel's location, however, is excellent!
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Price per night from:CAD 123
Posted on Dec 12, 2025|Junior Suite
Man0210I had a very disappointing experience at this hotel. When I arrived, I was told that my reservation had been “accidentally cancelled,” and I ended up waiting for over an hour just to get my room. After reading the Google reviews, it seems I’m not the only one, other guests had the same issue and were even sent to another lower-quality hotel.
Although I eventually got the room I originally booked, they never informed me that valet parking costs 300 EGP, and I was only told about the charge during checkout. Charging 300 EGP for parking in Egypt is honestly ridiculous.
Overall, the stay was frustrating and poorly managed. I wouldn’t recommend this hotel.
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Price per night from:CAD 119
Posted on Nov 4, 2025
EssamKhalil
The hotel has great potential and a wonderful location, which could make it an excellent option for travelers visiting Alexandria. It offers good value for money in theory, but unfortunately, the current management does not fully reflect this potential.
Some aspects of service need significant improvement — starting from the reception and housekeeping to the kitchen and café plus an operating free wifi. The staff seem to be doing their best, but they clearly need stronger professional guidance and management oversight to meet the standards expected from a hotel in such a prime location.
During my stay, parts of the hotel were under renovation, and the construction work caused some disturbance throughout the day. While it’s understandable that improvements require time, better scheduling or communication with guests would have made the experience more comfortable.
Overall, the hotel could become a top choice in Alexandria with proper management and attention to guest comfort. I truly hope the owners invest in professional leadership to make the most of this great property.
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Posted on Apr 20, 2024|Double or Twin Room
Guest UserWonderful location - near to 80% of the sites but not many tourists. Lots of amazing bakeries and cafes nearby with a local vibe. In Alexandria there was no hassle unlike Cairo, Aswan and Luxor. Service was very kind, friendly and professional. Value for money was amazing. I thoroughly enjoyed my stay and look forward to returning again.
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Price per night from:CAD 34
Posted on Sep 17, 2024
Guest User
The hotel is OK, close to the beach, but the facilities look a bit old, but overall it is good. There is a KFC fast food restaurant outside, so it is convenient to eat. You can consider
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Price per night from:CAD 180
Posted on Jan 19, 2022
Guest UserBreakfast is served in the style of a local hotel, and you can think of it as a 3.5-star rather than an old 4-star. Cigarettes are required in the lobby hahaha But I don't want to go there again next time.
Perhaps all the rooms have a sea view, but it would be better to get a room with a balcony, which has the greatest strength.
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Price per night from:CAD 100