Best Chitose Hotels

"My flight was cancelled, so I booked this hotel at the last minute. The hotel is located on the 4th floor of New Chitose Airport. You can access it via the hotel's black elevator doors in Zone C on the 3rd floor of the International Terminal. It was incredibly convenient to go downstairs for breakfast, check in for my flight, and then return to my room to pack my luggage. A 63-square-meter room is incredibly spacious for Japan! The hotel also has its own onsen. Even though it's just one large communal bath, it was still very comfortable and relaxing. The toiletries were a collaborative product between the hotel and a local Japanese brand; they were very good. I even tried looking for them online but surprisingly couldn't find them for sale. Breakfast was high-quality and plentiful, though there was a queue because it was quite crowded that day – but then again, you have to queue for everything in Japan!"

"I traveled around Hokkaido in June. This hotel is super conveniently located, very close to the station. There's a convenience store right downstairs, and yakitori and yakiniku restaurants are just a few steps away, making dining incredibly easy. Highly recommended!"

"Convenient if you arrive at airport late and dont have time to get to Sapporo.  Clean rooms. We booked a triple room but unfortunately the sofa bed was sagging and you can feel the spring in the mattress.  Not condusive to sleep.  Fortunately efficient and helpful front desk helped to solve the problem.  Thank you!"

"The unit is clean and spacious, with facilities quite new and satisfying a family stay. The rooms are pretty the same as shown on the website. Though the location is a little remote, but it’s near a train station and quite easy to get a taxi using apps like GO. It’s sad that the nearby outlet is not open fully, with most of its shops closed. We had a wonderful stay and our family enjoyed our stay very much!"

"a conveniently located hotel next to the New Chitose Airport. Free selection of Pillows of various texture and pillow case are possible at the lobby. This is a choice hotel for a night stay in preparation of early flight on the following day. There are lift access to get to the train station. Getting luggage to the train platform was easy. Hotel has free parking and is next to a Seven-Eleven convenient store."

"Our stay at the ANA Crowne Plaza Chitose was great. The location is central and close to many amenities like shopping mall, eating places and a short walk to the train station. Parking is free and the staff are very warm and welcoming. Service quality is very good - staff are polite and helpful. There is even a convenience store located in the hotel that is opne from 0600hrs to 2359hrs. Rooms are much larger than those in Sapporo and Tokyo and the shower area is big too."

"I really enjoyed my stay here! Thank you for your hospitality. The location is close to the train station and the free airport shuttle made my journey one hundred times easier. The bed was comfortable and I appreciated having both a kettle and blackout curtains. There are also microwaves and ice machines available on the third and eighth floors. For particularly heat-sensitive travellers, it is worth noting that one cannot set the room temperature manually; only the strength of the air conditioning is adjustable. However, it is easy to run a cold bath and cool down that way. The staff were really kind and made me feel both secure and welcome. All in all, exactly what I needed before my flight home. Thank you!"

"They provide free shuttle bus to the airport. But only for specific time schedule. They have onsen, which is great. Location is near to Aeon which has everything you need. Only problem is they split all our 3 rooms far apart. Hence the deduction in service mark. 2 rooms both at opposite far end of the corridor. And another room on a different floor. Tried to talk to the counter to put us all on the same floor at least, but he couldn't understand our request. Only keep informing me that we have 2 rooms on 1 floor and 1 room on a different floor. Which was exactly my point to request for change of rooms."

"Room was abit cramped (don't really have space to open our luggages fully while still being able to walk freely). But hotel makes it up with their amenities, decent breakfast, and the women's onsen even had a shampoo bar where you can select your own shampoos (named shampoo and conditioner brands) for showering before the onsen."

"The hotel is a bit old but the advantage is that it is very close to JR. There is an Aeon nearby, which is less than 5 minutes' walk. This place is remote and suitable for staying overnight before going to the airport. The hotel provides airport pick-up service, which is very good."