SO/ Uptown Dubai

SO/ Uptown Dubai is an absolute vibe! I wasn’t initially aware it was a hotel, but it turned out to be a delightful experience. Arriving early before the 3 PM check-in time, I enjoyed an incredible brunch at Brasserie, featuring a fantastic seafood buffet. Satish provided excellent service, making the dining experience even more enjoyable. I was allowed early check-in, and the room was impressive – spacious, fresh-smelling, with automatic curtains that added a touch of luxury. Mani from housekeeping ensured everything was well-stocked, including complimentary sodas, and checked if I needed anything. The room’s modern features, like the curtain controls, and the stunning views, especially during sunset, were highlights. Lazuli, the poolbar offered a relaxing ambiance with chill drinks, great service from Bathu, and an awesome girl DJ, making it a perfect evening hangout. My sleep on the big, firm bed was superb, followed by a sustainable breakfast experience where ordering minimized food waste. I understood the concept and have no complaints. The spa was another standout. The Filipino receptionist warmly convinced me to try the Hot Stone massage, which was expertly delivered by Sadia. The spacious, modern facilities and breathtaking views added to the overall relaxation. While the bidet in the toilet could use some adjustment for easier handling, everything else was great. The highlight of my stay, however, was undoubtedly Brasserie’s brunch – a hidden gem worth discovering that day!

Perfect team at la Brasserie during breakfast, lunch and dinner with Mjay, Leshe', Raul and Chesne and lovely staff for housekeeping. Will not forget this excellent food and desserts. Good team also at Savant for happy hours drinks, thanks for negroooni! 0 point for Jessie at the reception. Come 3 times for a parcel. 1st time, told me wait for a long time, gone to my room. 2nd time told me was delivered at the room..it wasnt. Then 3rd time, she took another customers who was after me. Finally, she asked me to go see the package in the luggage room with the concierge. I was shocked about this procedure. A really bad experience, I do not recommend this person at all. She pretends not to see me for check out and finally came outside to tell me you're leaving today because your checkout is tomorrow.

Wonderful stay in this hotel, 15 mins to Expo Dubai , 15 mins to Dubai hills mall, quick place , friendly staff.

I’m living near the hotel and have been curious about it for a while, so we decided to stay. It’s newly built, and everything inside is clean and new, making it very comfortable. Mr.Paul welcomed me with a wonderful smile at check-in. There are security staff near every elevator who are always kind and helpful. The room was lovely, and I had a relaxing time. At one point, I couldn't figure out how to connect the Chromecast, so I contacted guest services. The staff member who helped was very courteous. Breakfast is not buffet-style but ordered from a menu. It was very delicious, and the view from the restaurant was fantastic! Waiter Mr.Hement provided perfect service, making for a wonderful start to the day. The hotel's atmosphere was excellent, but above all, the staff's hospitality was truly impressive and touching! I also working in the hospitality industry and had stayed at many five-star hotels, but the staff level here is very high. I will definitely come back again! To all the staff, keep up the great work! :)

Great experience. A luxurious hotel with good amenities. Only downside is the bathroom has no doors or any wall for privacy. This is not a family friendly hotel

Nice stay, get a free upgrade studio room at the highest floor from Yaman. All hotel staff, directors and housekeeping are friendly and helpful. Will be back when I travel to Dubai again 😊😊