Intercontinental Hotel & Resorts properties in Hanoi

The hotel environment is good, but I got scammed by Trip.com. I paid hundreds more than on other platforms, and they gave me the worst-located room in the hotel. I'll be careful choosing Trip.com in the future. Honestly, the hotel facilities are complete, and the food is high-end. I tried both restaurants, and the taste was good. Breakfast was perfect.

This hotel's location is a bit like Shenyang's Xita, but it's next to the new municipal government building (a Korean-dominated area, quite far from the main attractions, about a 35-40 minute taxi ride to the core area of Hoan Kiem Lake). Most guests here are Korean. The only person I met at the hotel who could speak a bit of Chinese was the Korean front desk staff during check-out. There aren't many attractions nearby, just what seems to be a Vietnamese Military History Museum about the Vietnam War against the Americans. Be aware that the elevators are incredibly slow; the lobby is on the 62nd floor. Sometimes, I'd want to go down to the supermarket, but the snail-paced elevators would completely put me off. The 5-star rating for service goes to Trip.com, as they were very responsible in handling various issues. So, if you're just here for tourism, I wouldn't recommend staying here unless you're on a business trip for a Korean company. For tourism, staying around Hoan Kiem Lake is much more convenient.