Intercontinental Hotel & Resorts properties in Hanoi

We booked a two bedroom apartment. It was spacious. And the service is good meeting up to a five star hotel standard. Yet, the apartment was very huge yet it was quite shabby. All the decoration and facilities were like 15 years ago. All the houses is built in the lake which is very special. We highly recommend the lounge club service. The food, drinks and everything is superb. You feel like have a great brunch or after tea at a cozy cafe.

Appreciation for Excellent Service at Intercontinental Hanoi Landmark72 I wanted to express my gratitude for the exceptional service my family and I received during our six-day stay at the Intercontinental Hanoi Landmark72. My daughter was participating in a math competition, and we found the environment at the Lounge on the 71st floor to be peaceful and comfortable for her to study during the first two days. For the remaining four days, we spent a lot of time at the Lounge and the 3spoons Restaurant on the 62nd floor, as my daughter preferred the hotel's food. I was amazed by the attentiveness and politeness of the staff, who took the time to introduce us to the restaurant's ambiance and cuisine. One particular incident stood out to me when my daughter's favorite sushi was out of stock. The restaurant staff promptly prepared it for us and delivered it to our table, showing their dedication to serving every guest with care. I would like to extend a special thank you to the service team members Hong, Dieu, Thao, and their colleagues. Your professionalism and helpfulness did not go unnoticed, and you truly deserve recognition for your outstanding service. Thank you once again for making our stay memorable.