Intercontinental Hotel & Resorts Hotels in Hefei

The hotel has very good location which is close to the metro line 1 and line 2. Our room was on the 23rd floor, it's clean and quiet. The staff were friendly and the breakfast starts at 6:30am, has a wide range of choices and very handy for elderly people. The hotel building also has restaurants, cafes and beauty salon in it.

Delightful hotel well located in one of the main areas of Hefei, close to Hefei train station. The hotel is situated next to a long canal which was recently renovated and you can enjoy long walks; it’s also close to several parks and Huaihe Road commercial street with many big shopping roads, Starbucks etc. also less than 10 minutes walk to the metro system. Staff are very friendly and welcoming and have decent level of English service. Hotel is very clean and meets the Crowne Plaza standard. Large and fully equipped gym plus and 25 meter pool with four lanes is perfect for workouts. The breakfast buffet offers the classic Western food and some tasty local Anhui delicacies such as Huainan Beeft Noodles, meatballs, dumplings etc. Will definitely stay here again for business trips.

First of all, the Shangri-La (Hefei)Hotel has comprehensive facilities & amenities and offers convenient transportation options in the vicinity. I love this very much! Notably, the service rendered by Hong Baolian (洪宝莲）at the Customer Service Center is marked by its warmth and dedication. She adeptly attends to the requests of guests and readily extends her assistance. I am inclined to offer her my commendation. 👏 When I embark on my future business trips to Hefei, I will opt for this hotel once more！😊

The SSAW hotel in Hefei is my number one destination. I love everything about this place from the staff at the reception when I arrive to the confort of my room to the location of the place. I always have my breakfast at the hotel. I am very traditional with my choices but the restaurant offers a variety of food. Thank you again for a great stay Annie Clouâtre

Located very close to Hefei Station which is great. If you arrive into south station then you’ll need a Didi or the metro. Not as traditional/old fashioned as other Hilton suites in China but still a very nice room as a decent price. The lounge was good and the bar on the 3rd floor had nice staff working behind the bar

It was my first time staying at The Langham Hefei, but I can also say it was my third as I extended my stay twice. The staff's courtesy, warmth and the right level of care started right at the moment I entered the hotel lobby. The wall to wall and floor to ceiling marble can be cold, but The Langham Hefei 's lobby feels warm and welcoming due to the yellow hue of its lighting I believe and its staff. I immediately smelled flowers after I stepped in the lobby, pleasant, not overwhelming. It came from a huge bouquet composed of hundreds of pink lilies, not the pink roses representing The Langham. I prefer lily's smell anyway. The bouquet is by the front desk, so guests could enjoy lilies while waiting for check-in. As a matter of fact, I waited no time. Ada Yang greeted me immediately and checked me in within 2 minutes. I was very glad I moved from the other 5-star hotel which I had been told was the ceiling of the Hefei hotel scene. It took that hotel 10 minutes to check me in. The breakfast experience at The Langham Hefei was also great! The Seasons restaurant is big enough so that the seating was always available whenever I went down, which was not the case at the other hotel. In addition to daily cleaning, House keeping also came in the afternoon to make sure every everything is in good order and ask if additional supplies are needed. After two nights stay, I decided to change my original hotel hopping plan and continued staying at The Langham Hefei. It was again Ada Yang who helped me with the extension. She was warm, professional and efficient as always. Due to my itinerary change, I extended my stay the second time. This time it was Kristen He (XIAO He) who helped me. I experienced the same Langham quality from Xiao He - courtesy, warmth, knowledge and efficiency. She explained to me the responsibilities of each front line role and Langham's efforts to optimize guests' experience.She even went extra miles to ask her manager's permission to give me a complimentary Happy Hour. The Happy Hour is on the 44th floor at The Langham Club where mini buffet and beverage are provided 5:30 - 8:00pm. The staff there, Tracy, Lucy and Anne, were equally exceptional! They were proactive and ready to help. I asked for a Cosmo, but the cranberry juice had run out. Lucy made one with grapefruit juice and it tasted wonderful! Thank you, Ada, Xiao He, Tracy, Lucy, Ann and each every staff I met, you made my stay a memorable one!

I was upgraded to a suite, which was a nice surprise me. The staff was nice in general, and responded quickly to my requests. There are some areas for improvement. At the breakfast, I ordered dumpling. The service staff, who prepared dumpling for me, did not wear a mask. I saw him using his dirty hands, which just cleaned his nose, to add ingredients to the bowl. This was disgusting. The signs for the elevators near the entrance to the mall are misleading in indicating the floors that the elevators can reach.

Holiday inn is boasted of its prime location around city centre and it has short distance to all of its attractions and high sports. It is quieter than other hotels as dodging in a crowded area off a less hustling alleyway.

Lovely location with places to walk around a beautiful lake which could have been enjoyed more during a cooler season. The view from the breakfast place was enjoyable as well as the breakfast which has a lot of variety.. The free tea set was very lovely, and I enjoyed it. It would have been better to have a non smoking room because the smell and the carpet showed signs of smoking but I chose a bigger room instead of the recommended. I did not give the highrest cleanliness rating due to the condition of the carpet but everything else was very clean. My room had a bathtub and a shower . The bathtub always makes me happy! They have a lovely pool which is easy to access., You may have to share a lane due to swimming lessons but people are respectful and accommodating. There is another pool off to the side which is shallow and would be great for smaller children. It is the perfect combination of indoor but with natural light and you can see the garden. It is clean and well maintained. Staff was extremely helpful but their English is limited so it is helpful to know some Chinese. My Chinese is limited but we managed just fine.