The Four Points by Sheraton Heyuan Resort provides a great place for travelers to relax after a busy day. Visitors to Heyuan will find that the Four Points by Sheraton Heyuan Resort is a fantastic accommodation choice. Heyuandong Railway Station is located approximately 19km away while Huizhou Pingtan Airport is 65km away. Keeping busy is easy, with Bavarian Manor Chinese Medicine Sinopharm Hot Spring, Ketianxia Hot Spring Town and Bavarian Manor Jiayuan Theater all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
"Facilities: The hotel is a bit old, but it's very well-maintained. It has a full range of entertainment facilities, including a children's play area and a dedicated library with a good selection of books. You could easily spend half a day entertaining the kids without even leaving the hotel. Unfortunately, the direct passage from the second floor to the hot springs was closed due to safety concerns. On rainy days, we had to walk outdoors to get to the hot springs, which was a bit inconvenient.
Cleanliness: The hotel's cleanliness was impressive. We moved the double bed in our room and the area underneath was very clean, with no visible dust accumulation. Linens, towels, etc., were delivered promptly and were very clean. The only minor issue was on the last night when we were told there were no children's bathrobes left, likely due to high occupancy. Thankfully, the weather wasn't too cold, so it didn't impact us much.
Dining: The breakfast selection has improved since our last visit a year ago. Even during peak times on the second day, food was replenished very promptly, so we never found ourselves wanting for something that wasn't available. The kids thoroughly enjoyed breakfast at the buffet every day 😋😋.
We also used room service once and dined at the Chinese restaurant once. Room service was very prompt, and the portions were generous. The fried rice was particularly fragrant. The Chinese restaurant's offerings also deserve praise – they were refreshing, not greasy, and tasted excellent, far superior to the options on the street food strip 🤩🤩.
The most important highlight was encountering an incredibly warm and helpful dining staff member. Seeing that I was traveling alone with my elderly parent and child, she took special care of us every morning at breakfast. She proactively prepared some restaurant food for us to snack on during our daytime outings and even gave small gifts to the children. Over three consecutive days, she made our family's stay incredibly enjoyable. She absolutely deserves a thumbs up! 👍👍
[Hot Springs] Rich in metasilicic acid, fluorine, lithium, and other trace elements. Single ticket: This trip was specifically for the hot springs, and overall, it didn't disappoint. The kids had a fantastic time over three days. The only minor drawback was that, perhaps due to lower foot traffic, fewer areas were open compared to last year. Last year's Golden Hot Spring was converted into a marketplace, which has its pros and cons. There were noticeably fewer low-temperature hot spring options for the kids to play in."