Mercure Kuala Lumpur Shaw Parade

Good location , clean rooms and good amenities. Slept very well. Giant water filter in room assume it was coffee machine. But was water filter for hot and cold.

I had a great stay at this hotel. The staff were very friendly, and both the check-in and check-out processes were smooth and efficient. The facilities were complete and well-maintained, and the location was very convenient. I especially appreciated the filtered water dispenser in the room. Highly recommended!

I really love their bed, it was so safe the moment you sleep in, although feel scared at first whether the quality of the bed will affect my sleep as i am a insomia person not being picky about bed but i sleep many 1 star to 5 star places not much of the bed has make me clock in deep sleep for long but this hotel really impressed me. Also the neigbourhood isn't my ideal or make me feel good to sleep but the moment you stop going out the room with many days straight request with do not disturb sign and just purely resting in bed, the secure of rest came in due to their good quality bed and duvet, i never sleep well for about more than a month and suffer huge stress anxiety panicking and unable to recover from chronic cough due to flu yet this bed is so comfortable till i sleep with my dried throat without waking up coughing in the middle of the night that i cure my sickness suddenly due to their good quality bed, unbelievable!! I now know why so many people choose here, it is safe, quiet, clean and good quality rest bed for people who really need to sleep and rest. Not to forget to mention their bathroom shower pressure and cleanliness so good after a rest you can feel so clean. All my neighbour came in for a while talking after they settle in after check in, i heard no voice at all after a while which i believe the bed so comfortable that they all go to rest. All of them, almost everyone i seldom see them at night which the bed is so comfortable that everyone mostly rest in their room. Can you imagine after a while of hearing people check in talking they start to settle in you never hear anymore noises which i believe when they started to use their bed everyone all go to sleep very well. Really love here. Believe me i stay here so many days that i extend day by day due to feeling ill from my stomach cramp and chronic cough from flu, this is what i experience throughout my stay, i am healed from their bed sleep! I think i hear no guest or neighbour talking after they settle into the room, why? Because the bed and room very comfortable. This is what a qualif 4/5 star hotel/residence should be. I will rate this 10/10. I really very grateful their good bed healed my Stomach cramp for days i suffer and let my immunity increased after a good sleep. Thank you so much mercure. The staff were very kind and patient too throughout my stay.

Overall exprince at this hotel is good but value for money. Facilites is very limited and need be improve futher. Breakfast choice is not so much variety.

Best Location and hotel room is very clean, Twin Tower view.

Very good location not far from the downtown. A lot of delicious restaurants around