Guest User
May 26, 2025
Let's talk about the advantages first. The hotel service is good. When I came, the boss came to pick up my luggage. When I left, the big sister who cooked breakfast sent me downstairs. During the stay, the boss helped to solve any problems as soon as possible. On the first day, the humidifier leaked and wet the quilt. The boss came to deal with it and changed the quilt and blanket as soon as possible. On the second day, when tearing the cold granules, they accidentally spilled on the ground. We simply cleaned it aside and told the boss. When we came back, we found that for some reason, the housekeeping only spread our quilt (see Figure 4), and the rest remained as it was. I don't know where I offended someone. After giving feedback to the boss, the boss immediately came to sweep and mop the floor and replace daily necessities. The response to the problem was very timely, and every question was answered. Thank you very much.
Let's talk about the imperfect places. Yunnan's ecological environment is really good. Living on the first floor is inevitable that all kinds of small insects will visit, which is understandable. But it is a bit puzzling to find such red marks on the bedding every night for three consecutive days. The temporary replacement of the quilt on the first day is understandable, and it was a bit unexpected on the second and third days. But after carefully reading other customer reviews, they all said that it was clean and hygienic. Maybe we were unlucky. In addition, the hotel business is so hot that it seems to be fully booked when we arrived in Lijiang at around 4 pm on the first day. We stayed in a very quaint room, which was exactly the same as the picture on the platform. The door is a wooden door with a very ancient style. It is tied with a long wooden board inside and a golden lock that does not require a password or key is hung outside. Fortunately, only gentlemen live here, not villains. At the same time, it is not very soundproof. At night, you can clearly hear the conversations and coughs in the yard. It feels like lying in the corridor. The inside is also very surprising. Ctrip says that it is 30-32 square meters, but it is half the size of the 29-square-meter room in Dali. It is difficult to move around after opening two boxes. I think it is fully booked and not the room we originally booked. Fortunately, the boss suddenly changed our room the next day, and it doesn’t seem so wrong.
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