Pullman properties in Lijiang

My partner and I stayed at Pullman Lijiang Resort & Spa for two nights during the Dragon Boat Festival holiday. Overall, our experience was mixed. The highlight of our stay was definitely the villa itself. It was clean, spacious, and comfortable. The bed was excellent—one of the most comfortable hotel beds we have slept on in a long time. We had two very restful nights, and the room provided a peaceful environment to relax after exploring Lijiang. Unfortunately, the rest of the experience did not live up to the hotel’s luxury branding, price point, or rating. While the property may once have been a premium resort, it now feels dated and in need of renovation. Many of the facilities and amenities appear worn, and the overall condition of the hotel gives the impression that it has not been maintained to the standard expected of a luxury resort. The biggest disappointment was the breakfast. The Western selection was very limited and of questionable quality, while the Chinese options were equally underwhelming. Even basic items such as the baozi did not taste freshly made. For a hotel in this price range, the food quality was surprisingly poor and far below expectations. Having stayed at many other hotels across China, including less expensive and less prestigious brands, I have often enjoyed significantly better breakfast offerings and overall value. The dining experience simply does not reflect the premium rates charged by this property. In summary, if you value a large villa and a comfortable bed, this hotel may still be worth considering. However, those expecting a true luxury resort experience, modern facilities, and high-quality dining may find themselves disappointed. The accommodation itself was enjoyable, but the amenities, maintenance, and food quality need significant improvement to justify the hotel’s reputation and pricing.