Conrad Hotels & Resorts properties in Macau

While the hotel is indeed a bit old, it's very spacious, the service is excellent, and it offers incredible value for money. Since there were plenty of rooms available, the hotel generously upgraded both our rooms to Big Ben views. My kids were thrilled to find the bear and duck toys as soon as we entered the room. They spent two days happily playing in the pool and didn't want to leave! The pools are on the smaller side, but the heated pool and hot tub are a huge plus, so we didn't have to worry about the kids catching a cold. They also offer free use of kids' swimming rings and kickboards, along with complimentary lemonade and fruit cups – the service is really impressive. The only minor downside was that one of our rooms had a strange odor, though the other didn't. The air conditioning was very quiet too. I'd definitely book this hotel again next time.