Makkah Al Jamiah Hotels

I enjoyed my stay, the room was big with a couple of sofas to relax on, a desk and a comfortable chair. Water, kettle, tea/coffee available in the room for free. The bathroom is also big and clean with shower gel and shampoo dispenser.  There are 6 lifts so hardly any waiting for it to come. Staff are accommodating, helpful and flexible. They go the extra mile to ensure you are pleased with their service. Any request is dealt with promptly. A pleasant stay, thank you to all staff members.

We booked with al hidaya towers. The location was far but good shuttle service compensated for it as it was round the clock. Room service and cleaning services were remarkable. Rooms were clean and neat. Daily housekeeping services were provided. Hotel staff including reception staff and Mr Waseem and Mr Aziz were very good and professional. Overall the stay was good. I will highly recommend it to others and will come to stay again. It was good experience.

The house is very clean and the service attitude is very good👍

Hotel located 20 minutes from the Haram by bus. A shuttle system is in place with a bus that drops you off and brings you back at each prayer. Timetables are not always respected and the bus is very often overcrowded, which makes the experience quite trying. Furthermore, I regret the lack of communication from the hotel on the operation of the shuttle. Apart from a poster on the reception counter, no mention or explanation was made during check-in by the employee. I had to figure it out on my own to understand how it worked, where to drop it off...etc. I found it very unpleasant. The room was clean but severely lacking in equipment, no kitchen utensils just a simple kettle. The bedding is very firm, will not suit everyone. During my stay, the hot water almost never worked, which is very unfortunate. The hotel is near a major, very noisy road, my room was located on the road side and the noise was quite disturbing, especially at night with the incessant honking of car horns, the sound insulation is quite poor. In summary, the quality-price ratio is correct, this will necessarily come at the cost of certain concessions.

A beautiful, clean, friendly hotel, from reception to all the workers, congratulate the hotel manager on the good choice.

Everything is perfect, unfortunately, the hotel's parking lots are maintained.

The service is very good, the breakfast is also good, and the lobby environment is very warm.

It is really a good hotel both in terms of location and service, the only thing missing was that there was no phone. It is also good in terms of location and it is located in a good location.

A little bit of a distance from the kaaba however very close to the train station good stay when travelling to and from other cities.