Best Melbourne Hotels

"I stayed at 3 hotels all near Flagstaff stations for this trip, just to try something new and compare. Excellent location and the Flagstaff garden is at the opposite. The Pegasus has a real kitchen and utensils since it's an apartment hotel. No view at all but it's ok for a night's stay. The bed is so soft but so as the Radisson and the Jazz hotel so I guess it's the standard?.. Staffs had reasonable service, but I overheard the guest in front of me checked out 30mins later than he should and the staff were not happy about it at all, like teacher talking to a misbehaved student. Overall it's price for money."

"My family and I enjoyed our recent stay at Citadines on Burke Melbourne. The standout positives were: 1. Staff Service: Check-in was excellent. The staff were warm, professional, and very helpful, setting a welcoming tone immediately. 2. Room Size: Plenty of room for luggage and for everyone to move around without feeling cramped. 3. Bathroom Amenities: The provided toiletries were nice quality and appreciated. Items for improvements: The spaciousness makes this hotel ideal for families. However, to make them truly perfect for families like ours, I'd suggest the management consider offering some room options with two queen-size beds to enhance comfort and sleep quality for parents and children sharing the room. Despite this suggestion, we had a very comfortable and pleasant stay thanks to the great service, ample space, and good facilities. We would definitely consider staying again."

"The hotel has an excellent location, right in the heart of Melbourne's CBD, with a bustling commercial district right outside. Various light rail lines (Melbourne doesn't have a metro, it's all trams) pass by. The hotel is clean, the front desk service is acceptable, and the breakfast is decent. The only downside is that it's not a great option for several consecutive nights without changing hotels. The hotel is new, so the facilities are quite modern. The biggest problem is that hotel prices in Melbourne fluctuate daily, and the differences are huge; for example, weekend prices can be more than double Monday prices."

"I feel like home. Although the room cleaning is not really done well, lots of hair and rubbish not cleaned  everyday, some cooking utensils are oily, we did a bit cleaning and try best to maintain good. That’s not really a big problem. The bed, the pillows are comfortable and the design is comfy. The water pressure is enough 👍🏼. I can sleep well that’s the most important. The location is perfect. Just within 2 mins walk to the free tram to city center. There’re 2 supermarkets nearby.  The man helping check-in comes a bit unfriendly and makes me feeling uncomfortable. I am not a native English speaker , not listening quite well as he speaks too fast. I received an unpleasant face when I need to repeat. Honestly, I don’t have problems of reading English."

"This apartment is right on the edge of Melbourne’s free tram zone, just a few blocks from Flinders Street Station—an ideal base for anyone familiar with the city’s tram network. Getting around is straightforward if you know how to make the most of the free transport system. The apartment itself is well-equipped with all the essentials for a comfortable stay. A functional kitchen includes a stove, an ample supply of cutlery and plates, and a smart TV with built-in access to Netflix—perfect for winding down after a day out. The heater did emit a high-pitched noise when first switched on, but it settled once the temperature stabilized, allowing for a restful night. The only down side is the reception is not 24hrs."

"I recently stayed at the Mercure Melbourne in the heart of the city, and it was an excellent experience from start to finish. The location couldn’t be better—right in the middle of Melbourne, with shops, restaurants, public transport, and major attractions just steps away. The room was clean, comfortable, and well-maintained, with all the amenities you’d expect from a quality hotel. The bed was cosy, the Wi-Fi was fast, and I loved being able to walk straight out into the buzz of the city. The staff were welcoming, helpful, and professional, making check-in and check-out smooth and hassle-free. The breakfast buffet had a great variety of fresh options, and the dining area was bright and inviting. Overall, Mercure Melbourne is perfect for both business and leisure travellers who want convenience, comfort, and great service in the heart of the city. I would definitely stay here again."

"We booked the hotel from trip.com which was the best decision we made in securing a place in Melbourne. Its easy, convenient and theyre offering an affordable price compared to other booking site. Best Western Hotel, its 5/5. Friendly staff and the location is great. Will surely book again for our next trip to Melbourne."

"Stayed for two nights. The room was very clean and the waiter was very friendly. There was a problem with the door of the small balcony in the room, but they quickly changed the room. Although the hotel is about 1.4 kilometers away from Chinatown, there are many restaurants nearby, which is very convenient."

"I'll start with the service, as I felt deeply disappointed and unfairly treated during check-in. It was our birthday on August 20th when we arrived. After mentioning this to the receptionist, not only did we not receive even a simple 'Happy Birthday,' but we were also told to buy our own cake from a shop as the hotel offered no special services or gestures. This level of service is utterly inconsistent with what one would expect from a Crown Hotel and left us extremely disappointed! We provided feedback to the front desk during check-out, and while they offered an apology and champagne, it was too little, too late. A birthday only comes once a year, and we were truly let down. **Facilities:** The hotel feels very new overall. The shower had a handheld showerhead, which is very family-friendly, especially for those with young children (many hotels in Australia don't have these...). The bedding was very comfortable. Disposable toiletries, drinking water, and slippers were provided – a nice touch, as we usually bring our own since many Australian hotels don't offer them. **Cleanliness:** The room was spotless. The bathtub was clean enough for kids to bathe in, which gave us peace of mind. **Location:** The hotel's location is excellent, with easy access to dining and transportation. It's located next to a casino, so there's a lot of foot traffic. However, room access requires a key card, so we felt secure."

"Although the location is relatively biased, the surrounding facilities are very good, there are many large supermarkets, and the South Melbourne market, which opens at 3.5.6.7 every week, which is similar to the domestic vegetable market. I lived there for 10 days. Cleaner, suitable for longer stays"