Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 20, 2026
Jennifer VonThe check-in was slightly unpleasant stating i only book for two but I clearly indicated 3. All that sorted when I understand that it was all sorted.
The view of this place is absolutely amazing! Crazy beaufiful. However, if you're accessing this place via public transport. It is a nightmare getting off Bus 7322 and walking up is too much to managed 😫 Wish the hotel would have provided the transport for pickup at least to make the price worth paying for as it was a bit steep.
Nevertheless, the view can't compare and truly put you on cloud 9.
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Price per night from:CAD 155
Posted on Mar 17, 2026
Guest User
The hotel is located near the Southern Branch of the National Palace Museum. Some rooms offer views of the Southern Branch. The staff are friendly and courteous, enthusiastically recommending nearby restaurants. The hotel has complete facilities, a variety of affordable dining options, and an exceptionally clean outdoor swimming pool with views of the Southern Branch. Today, March 17th, the lifeguards were very friendly and chatted with guests, making us feel right at home. This stay was truly memorable and will be our only choice for accommodation when visiting Chiayi...
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Price per night from:CAD 151
Posted on May 7, 2026
Guest UserAre all hotel rooms in Alishan small? This 10-something square meter room definitely isn't worth the price. There's no heating or air conditioning in the room. I saw vents and a central control system, but they weren't on? This wasn't mentioned when booking. After I booked, I received an email saying they don't have AC. It got a bit cold in the middle of the night, and they wanted an extra 200 for an additional blanket after I checked in. Is it normal to charge extra for basic comfort like staying warm? And a major issue: the hotel doesn't have an elevator. I saw a guest staying on the fifth floor struggling terribly with their luggage.
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Price per night from:CAD 126
Posted on May 14, 2026
Guest UserFrom the moment we checked in, we felt such warm and friendly hospitality ☺️. The room view was absolutely beautiful~ We especially loved the room's balcony, where we could listen to the birds, gaze at the lush tea plantations, and enjoy some wine with friends while waiting for dusk to arrive – it was incredibly relaxing ❤️❤️❤️. The room was very clean, and the bed was extra large and super comfortable~ Especially the breakfast included with the stay; it was a very traditional ********* congee that made us exclaim how much we missed it! It tasted just like Grandma's cooking from childhood~ Everything was so satisfying. Thank you to everyone at 'Palms Clap' and the staff ❤️❤️❤️ We will definitely be back!
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Price per night from:CAD 105
Posted on May 29, 2026
享受人生的喜悦This is one of the few newly renovated, clean, and comfortable accommodations within the Alishan area. The location is unbeatable, the electric blankets are a thoughtful touch, and the service is friendly. They even offer a shuttle to the bus station. The poor soundproofing and the walk to breakfast are definite drawbacks, but for the convenience of watching the sunrise within the park, it's still highly recommended!
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Price per night from:CAD 164
Posted on Apr 28, 2026|Quadruple Room
Guest User
After reading other reviews, I was prepared for the worst, but it wasn't as bad as I expected. The pros are its excellent location, just a 5-7 minute walk to Alishan Railway Station. There's parking right in front, which is great for those driving. The breakfast restaurant they partner with is also really good! 👍👍👍 The downside is the poor soundproofing; you occasionally hear footsteps or people talking. However, since I was so tired, I fell asleep quickly, so it didn't bother me much. 🤣🤣🤣
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Price per night from:CAD 150
Posted on Feb 13, 2024|Prestige Quadruple Room
Guest User
The name is very grand. From the appearance, you can see how the original owner put a lot of effort into building it. It is beautiful and some of the saunas in the facilities are great! The temperature is sufficient and the water is clean. It's a pity that the steam room is not open, but overall I am very satisfied. There is an outdoor swimming pool for swimming, an indoor gym, a children's playroom, several game consoles, etc. for use. Great!
Have breakfast at Galileo Western Restaurant, the beef soup is super recommended! Others are ordinary but reasonably varied. Afternoon tea is great! It is recommended that everyone try their afternoon tea if you have the opportunity! If you want to take a vacation, you can come here~ It takes about 5 minutes to walk to Renyitan near the hotel. The lake and mountains are beautiful, especially the sunset, which is very beautiful!
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Price per night from:CAD 89
Posted on May 7, 2026
Guest UserThe hotel's hygiene was pretty good; I didn't notice any dirty spots, and the duvet in the room was comfortable and warm. However, the soundproofing in the room was really bad. I could hear everything from the toilet flushing next door to people showering and even sneezing 😂. The hotel's location is a bit out of the way. It's situated lower down among a cluster of hotels and is the furthest from Alishan Station. Getting there involves walking down stairs or a slope, which means every time you go from the hotel to the station or out for a meal, you have to walk uphill, which is quite tiring 😂. Also, there's no elevator, and even though it's only three stories high, those with large luggage should be aware.
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Price per night from:CAD 122
Posted on Apr 7, 2026
Guest User
This room is basic but located at Alishan which makes it easier if you want to catch the morning sunrise. Would need to walk down if arriving by the Alishan train as there is no shuttle service provided to and from the station. Breakfast was located at another building within walking distance of the hotel. Clealiness was average and room was small but sufficient for a nights' rest
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Price per night from:CAD 109
Posted on Sep 11, 2026|Standard Room
Guest UserWe just stay here for 1night for a quick trip in Alishan. The staff is very friendly. She speaks english fluently. It’s clean and offer alishan tea . They have bath tub inside the cr. No bidey . The hotel location is accessible and minutes walk from the shopping center, to the food stall and it’s also minutes walk away to the trail. They do have breakfast but not in the hotel. They only give coupon and tell you where is the resto located for breakfast. The hotel only have shampoo, bath gel so make sure to bring your own personal hygiene kit or you can just buy there . There is a 7/11 nearby but if you want cheaper there is also a small store nearby.
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Price per night from:CAD 108