Since opening, the Jinling Hotel Nanjing has hosted distinguished guests from all over the world. Acclaimed for its graciousness, authenticity and “Golden Touch of Hospitality,” it offers an ideal setting for travel, business meetings, and special events.Jinling Hotel Asia Pacific Tower now is fully operational to create the largest luxury hotel complex in Jiangsu province, China. To complement the guest rooms and functions of the original tower, the Jinling Hotel complex contains over 100,000 square meters of international-standard offices and an upscale shopping area. The hotel has various types of rooms, over 4,000 square meters of modern and well-equipped meeting venues as well as 13 small meeting rooms, and includes an advanced health club, and standard swimming pool. The hotel also features fine dining restaurants, at which discriminating diners may enjoy authentic Huaiyang Cuisine and international cuisine. Fascinating, elegant, and inviting – the Jinling Hotel Nanjing demonstrates its profound understanding of Chinese hospitality to its guests in an understated but luxurious fashion.
"Ten days at Jinling Hotel gave us something more precious than just good service – it gave us friendship.
Through this platform, I want to sincerely express our family's gratitude to Jinling Hotel Nanjing. Thank you to every staff member who offered us their warm assistance during our most difficult and helpless moments.
We checked into Jinling Hotel on May 12th. On the evening of May 13th, I unfortunately fell and got injured. What followed deeply moved us.
That night, Manager Guo, who was on duty at the concierge desk, personally helped me purchase medicine and crutches online and had them delivered to our room. He also proactively communicated with relevant departments to arrange all the necessary details for my orthopedic doctor's appointment the next day. It was past 3 AM by the time everything was settled. That night, though we were far from home, our hearts felt incredibly at peace.
Early on the morning of May 14th, Supervisor Zhang, who was on duty in the lobby, specifically arranged for a young staff member, Xiao Guan, to accompany us to the hospital. He repeatedly instructed Xiao Guan on every detail of accompanying a patient: how to ensure our safety, how to assist with the medical procedures... That kind of family-like care instantly warmed our hearts.
And Xiao Guan certainly lived up to that trust. He was enthusiastic, meticulous, and vibrant, accompanying us for the consultation, X-rays, queueing for payments, picking up medicine, and arranging taxis for our round trip. He was like our own child, giving us a sense of reliance in a foreign place.
Li Hong and Liu Yan from housekeeping also provided meticulous help after my injury. When they learned the doctor required me to lie flat with my feet elevated to heart level, Li Hong immediately brought hard pillows to prop up my feet. Fearing I couldn't go out for fresh air, she promptly opened the small window for ventilation. She also thoughtfully provided hangers and patiently taught us how to use the equipment to dry clothes. To ensure we could recover in peace, they brought a fruit platter every day. Li Hong even specially got a tightening strap from the engineering department to reinforce the underarm pads of my crutches.
All these tangible acts of care warmed and deeply touched us.
I want to say that it is the excellent qualities of each and every one of you that form the most brilliant team image of Jinling Hotel. You are the best calling card for Jinling Hotel. I hope more people will know our story, and I also hope that more friends visiting Nanjing will definitely stay at Jinling – here, you will find the 'home away from home' experience you desire, and even more, a warm, family-like experience.
Sincere thanks to Jinling Hotel, for cultivating such a high-quality, excellent team with so much heart!"