Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 15, 2025
Anonymous User
My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable.
The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center.
It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.
Show more
Price per night from:RUB 7,549
Posted on Mar 6, 2026
Guest User
I had a really pleasant stay at this hotel. The property is beautiful, very clean, and overall feels well maintained. The atmosphere is welcoming and comfortable. I especially liked that coffee and drinks are available anytime, which is a really nice touch. The breakfast was also great, and the pancake machine was such a cute and fun addition. I would also like to give a special thank you to Adrian at the front desk (I hope I spelled his name correctly). He was absolutely fantastic, very kind, professional, and genuinely caring. He communicated clearly and handled everything very well. I even noticed he was training other colleagues, and it was obvious that he understands the business and customer service extremely well. He really made a positive difference during my stay.
There was unfortunately one issue with housekeeping during my stay. I had stayed one day, liked it so much stayed 4 more days. On my first day, on several occasions a cleaner entered or attempted to enter my room early in the morning even though check-out was at 12:00. On my first day they knocked at 11am/12/12.30 and actually came in at 12pm, although I had paid for late check out (which by the way is an amazing option to have), while I was still naked in bed. One cleaner in particular — an older woman with short burgundy/brown hair — was quite abrupt. She repeatedly gestured for me to leave quickly. At one point she pointed at her wrist as if indicating a watch and used hand gestures to signal that I should hurry and leave, even though I still had time before check-out. It felt quite uncomfortable, especially as housekeeping knocked once and then opened the door quickly on a couple of occasions. On my last day, someone actually came in at 10AM in the morning. I just do not understand. I know it is a big hotel, I know they have to get a lot of rooms done in a short amount of time. I just do not understand the aggression of demanding a guest to leave so they can clean.
Thankfully, Adrian at the front desk was extremely helpful when I explained the situation. He took my concern seriously and helped communicate with the housekeeping team so it wouldn’t continue. Adrian really saved my stay!
Show more
Price per night from:RUB 5,360
Posted on Feb 12, 2026|Twin Room
Anonymous UserGreat stay — second time and still amazing
I had another wonderful stay at the Hampton by Hilton in Hamburg — this was actually my second time here. The first time I stayed with my mother, and this time with my fiancée, and both experiences have been consistently great.
The service is excellent. The staff are always smiling, very kind, and extremely polite, which really makes you feel welcome from the moment you arrive. Everything about the hotel feels lovely and well taken care of.
The gym is nice and well-equipped, perfect if you want to keep up your routine while traveling. Breakfast is amazing — plenty of options and everything fresh and tasty, definitely one of the highlights of the stay.
The location is also fantastic. It’s close to public transport (there’s a tram stop nearby), making it easy to get around the city. There’s also a great falafel/döner spot close by if you’re looking for a late-night snack, which was a fun bonus. Plus, it’s very close to Westfield, where you can enjoy the scenery and find lots of nice restaurants and shops.
Overall, an amazing stay once again. Thank you to the whole team — I’ll definitely be back.
Show more
Price per night from:RUB 10,770
Posted on Mar 3, 2024|Moxy Sleeper Queen
Guest UserOne of the best Hotels that i have ever seen, that was cool and safe, everything clean and perfekt!
Thanks!
Show more
Price per night from:RUB 7,473
Posted on Apr 14, 2026
Marc PPSuper friendly service at check-in and check-out. Very good breakfast buffet. Very clean room with a great view. Great bar. We'd love to come back again.
Show more
Price per night from:RUB 10,974
Posted on Aug 16, 2024|Double Room
Itdoesntmatterwhofirst of all, the man at the reception did not check that we had already paid for the room. He presented a bill that needs to be paid now. I said several times that we have already paid for the number and showed a copy of the bill. He denied it, but he did a better search and found that we are already paid. He just said it was the software's fault, not his. I have been flying to Hamburg for almost 3 years and staying for a few days and booking a hotel. I have never had such a misunderstanding in other districts of Hamburg. Upon entering the room, everything was clean, but the bedding had an unpleasant smell..
Show more
Price per night from:RUB 6,302
Posted on May 2, 2025
Guest User
Отель находится рядом озером. Есть где прогуляться заняться пробежкой. Вечером на озере с отличным видом можно поужинать. Сам отель удивил спокойным чистым но ером в дополнительно зданни с балконом во внутренний двор, но в номере нет ни холодильника ни столовых принадлежностей. Есть халаты и тапочки. В общем можно рекомендовать если район устраивает (15 минут пешком до главного ЖД вокзала).
Show more
Price per night from:RUB 6,964
Posted on Dec 23, 2023|Economy Room
Guest UserI enjoyed my stay at Park hotel. The receptionist was very friendly and helpful. Their breakfast was delicious and very nutritious. I can highly recommend this place anytime you visit Hamburg.
Show more
Price per night from:RUB 6,900
Posted on Mar 7, 2026
R Keg
The hotel is located directly opposite the central station, which is really ideal. The room was top-notch! The only minor issue was that the elevator took quite a while, but overall, it was a great stay.
Show more
Price per night from:RUB 8,237
Posted on Dec 2, 2024
Guest User
Die Heizung im Zimmer funktionierte nicht und das Wasser in der Morgendusche war kalt!
Show more
Price per night from:RUB 7,460