Guest User
September 26, 2024
It's really bad. It's hard to imagine that this is a newly opened hotel. Here's what happened. We arrived at the hotel at 6:30 in the morning. The door was locked and no one was on duty to open the door. Then I called the boss (a Male) The first thing the boss said was, "Why are you here?" His tone was very bad. I called from Ctrip. I'm not staying at the hotel. Am I harassing you? After I communicated with him, he said he would not open the door now. Okay, then we went out to have breakfast and took another look when we came back. It was almost eight o'clock by then, and someone opened the door. We went in, and the waiter said that he couldn't get a room now, so he called the boss (a woman). ) We said that we were really tired from driving all night and wanted to get a room to rest and be accommodating. As a result, they said that it is already good if I can book a room for you at 12 o'clock. If you want to stay, you can add one more day's room charge. Okay, it's only four hours in advance. You asked us to double the room charge. Isn't this hotel like yours? People live here, and if you catch one, it will be very dark, right? We didn't reach an agreement, so we rested in the lobby. After a while, a manager who could book a room came and told us that we could book a room by paying half the room fee. Because we were too tired and the order couldn't be canceled, we compromised. , but when I entered the room, there was no mineral water. I went out and asked if I needed to buy it. It was really a big joke. It was my first time staying in a hotel and they didn’t even give them a bottle of water. There was no TV or chair in the room. There was only a very small and low table. I was really speechless. The service attitude was very poor. How can you have the confidence in such an environment? I will never recommend my friends to stay here again!
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