SuissePlace Suhe Shanghai

The environment is very good, the service is very thoughtful, the sound insulation is good, and they also provide luggage storage, which is super convenient

The room was generally OK. The bedding was quite comfortable to sleep on. It was just a bit noisy outside the window and the air circulation in the room was not very good. . Feeling depressed. .

The room is good and quite big. The smart guest control is also very convenient. The front desk service is also enthusiastic. There are many places to eat around. The transportation is convenient. It is worth coming again.

Overall, this hotel is pretty good. Let me start with the advantages: 1. The reception hall is spacious and grand, giving a good first impression, and the overall atmosphere is grand and comfortable. The gym is well-equipped and has a good environment, suitable for residents who have exercise habits. 2. The room is newly equipped with Xiaodu intelligent management and control system, which is very convenient to use. In addition, you can cook in the room, which is a plus for long-term guests. 3. The service staff has a good attitude. Most of the employees are enthusiastic and responsive, especially Hery at the front desk. After adding WeChat, he and other staff can respond to needs quickly, and the service experience is very good. The cleaning lady is also very efficient and keeps the room tidy. The receptionist at the lobby on the first floor also takes the initiative to greet us every time. Of course, there are some shortcomings: 1. Poor check-in experience. Maggie at the front desk (not sure if she was management or a relative) had a cold attitude, had no expression when checking me in, and even gave people a feeling of disdain. This makes people feel uncomfortable, and I have seen similar feedback in previous reviews. I hope the hotel can improve the service awareness of the front desk reception. 2. The quality of breakfast is average. Although there are many varieties, the quality is average. For example, the soy milk is a bit sour. After staying for three days, the overall breakfast experience has not improved much. 3. Bathroom toilet design issues. It was too loud and too sensitive, flushing automatically as soon as I entered, which was a bit of a headache in the middle of the night. In general, the hotel's hardware conditions and the service of most employees are very good, but there is still room for improvement in the details. We hope to optimize service training and facility maintenance to make the guest experience more perfect!

It's very clean and smart. Takeout is delivered to your door by robots. The room is also very quiet overall. It's also very good to come here for a two-day rest on a business trip. I will choose here next time!